From that debug report low memory would be the cause. If the issue remains after increasing it, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login, also cPanel may be needed. Include a link to this topic in the email. let us know.

Hi,

I have made a quick test with the primary category settings, it seems to work as intended. Note that this is the setting provided by the theme – https://forum.tagdiv.com/primary-category/

Maybe you are using the primary category setting from Yoast – http://prntscr.com/n4hysr This will have no effect, only the theme provided option in the post settings section will work. Let us know.

Thanks

Hi,

All that is required is to install the mobile theme and AMP plugins
– https://tagdiv.com/amp-newspaper-theme/
Those options should appear in the theme panel after doing this
– http://prntscr.com/n4hr4f

If they still do not, maybe the theme hasn’t been updated properly. Try to reinstall it by FTP, this is the most reliable and recommended method
– https://tagdiv.com/how-to-install-newspaper-theme/
Or maybe a plugin is the cause. Try deactivating all the plugins except theme plugins and AMP. Check if this fixes the problem.

In case the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email. Let us know.

Thanks

Hi,

That Yoast plugin primary category setting will not work with the theme, please use the one provided by the theme in the post settings – http://prntscr.com/n4hoyq

Here you can read more about this setting – https://forum.tagdiv.com/primary-category/

Thanks

Hi,

With the default footer templates there are a maximum of 3 footer columns
– https://forum.tagdiv.com/footer-templates/
However you can display a page in the footer, instead of the templates. A page that you can create in the composer – http://prntscr.com/n4hihd with the content and layout you want. This way you can have more columns in the footer.

Thanks

Hi,

There are two ways you could do this.

You can import just the homepage if you want to, without installing the actual demo. The homepage of that demo is available in the cloud library
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
This is the page – https://cloud.tagdiv.com/homepage-fast-news/
Then you can set this page as homepage in WordPress – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Also import the cloud post template used by the demo – https://cloud.tagdiv.com/dell-will-invest-125-billion-in-chinas-tech-in-the-next-5-years/

Or you can install the demo with content – https://forum.tagdiv.com/installing-demos/ which will import all of the above, also the header customization, the stylesheet and different theme panel settings which will replace your current settings.

Regardless of what you choose the posts that you have created will not be affected. All the post are kept in the website database. If you want to keep them safe make periodic database backups, this is even recommended in general.

Let me know if you need help or you have more questions.
Thanks

Hi,

Yes you can, activate the theme in the copy, then in the live website when everything is ready. This is specified in the activation guide – https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let us know if you have more questions.
Thanks

I don’t quite know what this presumes, with the tagDiv composer you can build pages, it has a few multipurpose elements that you can use for a landing page
– https://demo.tagdiv.com/newspaper_crypto/buttons/
Also check out some cloud library page examples, sections and other elements
– https://cloud.tagdiv.com/#/load/All
This would be all I can think of in the matter. Maybe you need more advanced landing page capabilities, that could only be achieved with plugins.

Hi,

So that is happening only with the homepage? What if you try and edit a different page or a new page?

If it happens only for the homepage that could mean there is something in it’s content that causes the problem, some code maybe.

If it happens for all pages even new ones, then it is a general issue, could be caused by a plugin maybe.

We could also take a look, send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Include a link to this topic in the email.

Thanks

Hi,

The first thing to check would be the theme requirements guide
– https://tagdiv.com/newspaper-theme-requirements/
Insufficient resources could cause such issues.

The next thing to check are plugins, try as a quick test to deactivate all non-theme plugins, then verify if the issue is solved.

If you already checked and tried these suggestions, we could take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Please include a link to this topic in the email. Let us know.

Thanks

Hi,

I will try to help you.

1. Where exactly does this black bar appear? A screenshot of the location would be very helpful so I can try it on my end.

2. That should not happen, if the category tags are set to hidden they should be hidden
– http://prntscr.com/n44syp
Something must have happened if this is not working same as before. Maybe you installed a plugin for example, and this is now causing the problem for some reason.

If you want we could take a look at these issues. Send us an email at contact@tagdiv.com and provide as many details about them as possible. Allow us admin access so we can log in and investigate further. Also include a link to this topic in the email. Let us know.

Thanks

There actually isn’t enough space, the width of each column and the margins combined add up to more space than available – http://prntscr.com/n44cdd
A fix would be like this, remove the previous code and add this one, should work
– http://prntscr.com/n44czv

.wpcf7-acceptance-as-validation .su-row br {
display: none!important;
}
.wpcf7-acceptance-as-validation .su-row .su-column {
margin: 0px 0 0 2%;
}

Let me know.

Hi,

So the post content appears twice in the post page? maybe the cloud post template has the post content element twice in it – http://prntscr.com/n443m3 you could check that.

Or maybe the infinite load option does not work well with the events plugin. You could try and disable the option for that post template – http://prntscr.com/n4450e then see if it happens again.

Thanks

I think I know where it is coming from. Edit the category template with the tagDiv composer, then click on the popular categories element and check if there is a padding set in the CSS tab
– http://prntscr.com/n43z18 it could be coming from there. Let me know.

I believe that is the case. Changing to https will begin the count from 0, it is like changing the entire website URL as far as Facebook is concerned. I remember other users who lost the likes after a similar change to https, they tried solutions like this
– https://really-simple-ssl.com/knowledge-base/how-to-recover-facebook-likes-after-moving-to-httpsssl/
– https://developers.facebook.com/docs/plugins/faqs#moving-urls
But I don’t know if it will work or not unfortunately.

Hi,

Could be caused by low wp-memory, we recommend a value of 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
Try increasing it if necessary, or contact the hosting provider to do it for you. Then check if the issue is solved. Let me know.

Thanks

If you want it to direct to a link you could change the href on the existing link
– http://prntscr.com/n427rh

This element’s job is to open a menu on mobile when clicked – http://prntscr.com/n424sl A modal should open with the chosen menu.
If this does not work in the app, I would have no idea why it happens. Unfortunately we made no tests in this matter up to this point. Sorry for the inconvenience.

Hi,

The mac we have here uses Safari version 12.0.2 (14606.3.4), the website looks alright with this browser when I check it.

Hi,

That option is available if you use the tagDiv composer and cloud library plugin. While editing a cloud post template in the composer the option is here
– http://prntscr.com/n41x27
– https://tagdiv.com/infinite-loading-for-single-posts/
Let me know if you have more questions.

Thanks

The image issue is fixed now, the modules use proper thumbnails not resized full images.

It is true that some plugins may not work properly or at all with the mobile theme, and it does not have many customization options. Also it uses simplified predefined templates for posts, categories, homepage etc. These are the reasons why it is faster.
You could not use the mobile theme, then the same content from desktop will load on mobile.

From what I can see he website uses AMP – https://labussolanews.com/rimini/servizio-gestione-rifiuti-tariffa-corrispettiva-puntuale-online-i-numeri/amp/
It is also valid – http://prntscr.com/n41lrr
Google will index the AMP pages and display them in the search results
– http://prntscr.com/n41mzb

The official AMP plugin has it’s predefined template and layout, it has no settings for the logo, ads etc. With the mobile theme there will be ad spots in the theme panel. So ads while using just the AMP plugin could be added like this
– https://isabelcastillo.com/google-adsense-wordpress-amp
– http://www.jilaxzone.com/2018/04/21/a-guide-how-to-show-adsense-ads-on-amp-pages-on-wordpress-sites/

In the cloud post templates currently there are no size settings for the ads. These may be added in the future. The solution is to use media queries
– https://support.google.com/adsense/answer/6307124?hl=en

Hi,

That is a simple block 1 with the ajax filter menu enabled
– https://forum.tagdiv.com/block-settings-tutorial/

It can display categories, authors, tags and a popularity filter
– https://www.screencast.com/t/cQ9U4NrAh
Each block can display the ajax filter. When a filter is selected by default it will display all the available items.

So for example when enabled and set by categories, by default all the categories you have will be shown. However the categories that appear there can be controlled by entering specific category IDs
– https://www.screencast.com/t/yMwVWBaqbJ
– https://www.screencast.com/t/BfB3rIVBUv
– https://www.screencast.com/t/cTa5OBBkt
The same for authors and tags.

Let us know if you have more questions.
Thanks

Hi,

So you want to embed a page in another page or post. You could check some topics in the matter – https://www.sitepoint.com/community/t/embed-a-webpage-within-another-webpage/230037/2
– http://www.mulinblog.com/how-to-embed-web-page-in-a-wordpress-blog-post/
– https://wordpress.org/support/topic/how-can-i-embed-another-site-without-a-plugin/
– https://webcusp.com/iframe-wordpress-plugins-and-tutorials/

Thanks

Hi,

That would be possible, the theme panel ad sections will run shortcodes. Some theme users enter adrotate plugin shortcodes in them, other shortcodes should work just as well.

Thanks

That would be unusual, in the latest theme version there are a total of 628 cloud library elements. If you want us to take a look, send us an email at contact@tagdiv.com and provide admin login. Please include a link to this topic in the email. Let us know.

You can split a row in as many as 4 columns – http://prntscr.com/n40r34 You could add inner rows in these 4 columns and split them again – http://prntscr.com/n40tjg if you need more columns.