Hi,

Juts the font settings I cannot, I could provide you with the whole theme panel settings only.

But maybe I can help you identify the problem. Provide some screenshots or mention what and where exactly is the problem happening. The menu looks alright to me, I don’t see any small fonts used anywhere in the homepage
– http://prntscr.com/mnocvr

Let me know.
Thanks

@cullmantribune You can download it from here – http://cdn.tagdiv.com/wp-content/uploads/2019/02/revslider-1.zip

Hi,

Using the classic editor the post format tab would be in it’s default place (if enabled)
– http://prntscr.com/mno78v

Using Gutenberg it would be here – http://prntscr.com/mno87n

We could take a look at it, send us admin login for that website at contact@tagdiv.com and include a link to this topic.

Thanks

Hi,

Maybe you modified the page template files directly or in a child theme, please check if that is the case. In post pages it seems to work properly.

Also something unusual I am noticing is that the category pages seem to use the Newsmag theme, while the posts and rest of the website uses Newspaper.

Thanks

There is an update log inside the theme zip – http://prntscr.com/mnnz69

We could provide it to you if the problem remains, send us an email at contact@tagdiv.com and include a link to this topic in the email.

Hi,

Most likely you are not installing it properly. If you download the full theme package from themeforest, the actual theme is inside it – https://forum.tagdiv.com/whats-included/

So if you unzip and upload the full theme package there, it will not work. This is an install guide for FTP which is similar to cPanel
– https://forum.tagdiv.com/install-via-ftp/
Extract the actual theme zip and upload it in the WordPress themes folder
– http://prntscr.com/mnnx2j

Let us know if you have more questions.
Thanks

Hi,

That would be exactly what the offset setting does – https://forum.tagdiv.com/offset-feature/
So for example with a limit of 3 posts, a first block displays 3 posts, the second block should have a offset of 3, the third one an offset of 6 and so on.

Thanks

Hi,

You mean the local news demo? – https://demo.tagdiv.com/newspaper_local_news/
That demo is available for install – http://prntscr.com/mnnspg
You can install it like so – https://forum.tagdiv.com/installing-demos/

Is it missing in your case? let me know.

Thanks

HD images would be enough, for example in the imported demos we use mostly images of this size
– http://prntscr.com/mnnr29
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
This would be enough to create the needed thumbnail sizes. You can use larger images, that will not be a problem.

Hi,

The socials that appear in the header and footer will be the ones for which you enter links in the theme panel – http://prntscr.com/mnno8e
If the fields are empty the socials will not appear.

Let me know if I misunderstand.
Thanks

Hi,

@encoreradio How exactly do you want them to display on mobile? Woocommerce will display 2 products on a row in smaller devices. Each product will be 48% and float left
– http://prntscr.com/mnnm23

If you want them one below the other and 100%, you could try this CSS
– http://prntscr.com/mnnmh1

.woocommerce ul.products[class*=columns-] li.product, .woocommerce-page ul.products[class*=columns-] li.product {
width: 100%;
}

Enter it in the phones field – http://prntscr.com/mnnmtj

If I misunderstand please let me know.

Thanks

Hi,

Are you placing the block in the recommended row layouts? – http://prntscr.com/mnnhny
Predefined blocks 1->25 should only be used in these layouts.

If that is not the case, we could take a look. Provide a link to the page where the block is present, or send us an email at contact@tagdiv.com and provide admin login so we can check first hand. Include a link to this topic in the email.

Thanks

Hi,

If there are many menu items, they will fall to a second row. You could stretch the header menu in the theme panel – http://prntscr.com/mnnf0q
That would produce better results when using many menu items.

For the main menu there are color settings in the theme panel – http://prntscr.com/mnnfvq
Let me know if you have more questions.

Thanks

Hi,

That is not coming from the theme. There is no element such as that provided by the theme, which can be added in pages. Could be added by a plugin or code you entered in the theme panel or theme files. You could check these suggestions.

Thanks

Hi,

So the page you created contains the form. Then you add that page in the menu, like in this example
– http://prntscr.com/mnn7nn
Then clicking on the men item should direct to that page. Quite unusual if it doesn’t. I could take a look, post a link to the website.

Thanks

Hi,

Sorry to hear that, there are some issues we are investigating at the moment.

The sticky mode can be activated like so – http://prntscr.com/mnn30c then you can edit the content that appears in sticky mode. Let us know if you have more questions or need help.

Thanks

Hi,

Maybe those ads need some special implementation, if they don’t show up if you enter the code like this – http://prntscr.com/mnn16s
Remember to check if they appear on a mobile, or mobile emulator. Adsense ads for example will not load if you test on desktop.

Thanks

Only cloud header templates can be edited, the predefined header templates cannot. You can create/import a header template and save it, then you can set it in general or in specific pages
– http://prntscr.com/mnmyxh – http://prntscr.com/mnmz7p

I tried something simple, like this – http://prntscr.com/mnmtjk
Code used here

<?php the_field('my_field', $this->post->ID); ?>

It works everywhere the module is used – http://prntscr.com/mnmu0t

Regarding the slide, that setting including others were added in update 9.1
– http://prntscr.com/mnmuw5
Using older theme versions these will not be available. I could give you some CSS for it
– http://prntscr.com/mnmwvi

.iosSlider-col-3,
.iosSlider-col-3 .td_module_slide {
max-height: 480px;
}

Hi,

The difference is that the bigger page uses flex blocks among the content, while the smaller page uses default predefined blocks.

Predefined blocks use an exact cropped thumbnail
– https://forum.tagdiv.com/theme-thumbs/
So the images will be exactly as the module requires.

Flex blocks have a selection of thumb sizes – http://prntscr.com/mnmdqh
So for example this flex block is set to load a thumb of 1068px which would be to big
– http://prntscr.com/mnmfy9
Try setting a smaller thumb size for the flex blocks when the modules are small. This will reduce the overall page size.

Thanks

For me that plugin works, I tried it again – https://www.screencast.com/t/JH3pTVes
Those seem to be the proper selectors. With other plugins I can’t say if this will work the same or not.

Hi,

You could try the solutions from these topics if the icons are replaced with strange characters
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
These worked for most users, it is an issue with the server configuration and the required font used for the icons cannot be loaded properly.

Thanks

@dwarkapuria Then there will be duplicates. If that grid would shows 3 of the latest posts, those will show up in the latest articles section below the grid
– http://prntscr.com/mnkx5n – http://prntscr.com/mnkxbs

That grid is supposed to display featured posts, now it is working as intended.

Hi,

Maybe the sidebar is disabled in the theme panel general Woocommerce settings, for the single product pages – http://prntscr.com/mnkppj – http://prntscr.com/mnkq92
If that is the case set it like this – http://prntscr.com/mnkqil

Thanks

The booster can only be updated manually, like the mobile theme, revolution slider and WPBakery. The others can be updated in the theme plugins panel
– http://prntscr.com/mnkkzh
There will be an update button for each of them there, after you update the theme. The tagDiv composer and social counter should update automatically, but this can fail sometimes.