Hi,

First check if the comments are enabled in WordPress – http://prntscr.com/malkpk
Check if this option is as in the screenshot, in the theme panel
– http://prntscr.com/mall5w
Also check if the comments are enabled on the respective page – http://prntscr.com/malo3s

Note that if the page uses the latest articles page template the comments will not be displayed.
This would be all there is to it, the comments should appear.

Thanks

Hi,

Is the respective page built with the tagDiv composer entirely? Usually this error appears when the page is not built with the composer, or contains elements that have not been added with it. Try to edit a new page and check if the same happens. Let me know the results.

Thanks

@Mayank Bhatt The mobile theme is specially designed for mobile, it will display a simplified version of the website on mobile. This demo has the mobile theme active if you want to check it out with a mobile
– https://demo.tagdiv.com/newspaper_local_news/
So there should be no problems in the matter if the mobile theme plugin is used. You could give it a try.

Hi,

The weather widget in that demo contains a customization for displays larger than a certain width, this will make the text lowercase. For example
Desktop – http://prntscr.com/majsao
Mobile – http://prntscr.com/majsho

You could use some CSS to make it capitalize it permanently
– http://prntscr.com/maju1k
This is the code for it, you can enter it in theme panel custom code CSS section

.td-business.home .td-business-home-row .td_block_weather .td-weather-header .td-weather-city {
text-transform: capitalize!important;
}

The issue you are having with the footer is quite unusual. The footer should be same as in the homepage, and how it is in the demo
– https://demo.tagdiv.com/newspaper_business/brexit-would-trigger-economic-and-financial-shock-to-uk/

In your case it looks like the footer section is part of the main content for some reason. Did you make any modification tom the post template files? or maybe enter ad codes in the theme panel (check them if you did, check the tags to be closed properly or test without them). Let me know.

Thanks

I made some tests with the latest theme version and everything seems in order in sticky mode
– http://prntscr.com/majkk1
Not sticky – http://prntscr.com/majln7
Sticky – http://prntscr.com/majlu1
I used a normal row split in 2/3+1/3 in this example. The width isn’t auto it is always the same 324px.

What layout are you using? I could try and recreate it on my end? Or provide a link to a test page/post so I can take a look.

Also are you using the latest version of the theme? I vaguely remember an issue with the sticky sidebar in an older theme version.

You have set a line height of 25px from what I can see, it looks like this on desktop
– http://prntscr.com/maj9is
And like this on mobile – http://prntscr.com/maj9xd

It looks exactly the same in both situations. Please correct me if I misunderstand something.

Hi,

Do you use the latest theme and wordpress version? Does it happen in Gutenberg? Also does it happen if you deactivate all plugins except theme plugins, or test with a default wordpress theme?

There are some similar topics you could check out, mentioned by users after the wordpress update, seem to be quite a few possible causes. For example
– https://wordpress.org/support/topic/publishing-fail-after-update-to-wordpress-5-0/

Thanks

I don’t quite understand unfortunately. Some examples and more details if possible will be very helpful. Or screenshots or links to where the problem is happening if possible.

Indeed if the mobile editor is empty the page on mobile will be empty.
The exception is the mobile homepage where a top grid will be displayed (displays posts included in the featured category), followed by a latest articles section.

Hi,

There is an option in the theme panel, block settings – http://prntscr.com/maii9o

Note that if a block header template is set per block in the tagDiv composer
– http://prntscr.com/maij0j
This will have priority over the general theme panel setting.

Thanks

Hi,

Do you use a cloud post template? if that is the case you can simply edit the template with the tagDiv composer and set the name you want
– http://prntscr.com/mahc2l

If you use a predefined post template you can translate the related articles title, in the theme translation settings in the theme panel
– http://prntscr.com/mahcnh

Thanks

Hi,

If you cannot mention it here, you can send us an email at contact@tagdiv.com and explain it there. We provide support by forum and by email. Include a link to this topic in the email.

Thanks

Hi,

It is the same for me. That is a WPBakery element, maybe that is how it was designed to be by the plugin author. Could be a reason for it. I tested with a default theme and the same options are displayed.

As for modifications in the WPBakery plugin, I really can’t say how or where they could be done and not cause problems with the plugin.

Hi,

@zeroc00l You could maybe do it in a different way. Use a flex block and customize it the way you want for desktop and for mobile. Most settings are per device
– http://prntscr.com/magzcv

So you can make it look in one way for desktop and in another way on mobile. This way there won’t be a need to hide and replace the block. You could give it a try.

Thanks

Hi,

For the email there is no such setting. Only if you make the modification in the code
Here – https://www.screencast.com/t/zSD5DJa73w
And here – https://www.screencast.com/t/7svM9NfOnN

There you can add the nofollow link property or what is needed. It can be done in a child theme if you use one.

Thanks

Hi,

What shortcodes are you using? Up to this point we haven’t identified any shortcodes that do not work with the method described above.

You can also provide us with admin login by email at contact@tagdiv.com and mention how we can conduct some tests with those shortcodes. Please include a link to this topic if you send us an email.

If you modified the thumbnail cropping for that size in the code, it will affect future images, not the ones that are already created with the old cropping.

It will require you to regenerate with the plugin for the old thumbnails to be affected
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hi,

I tried the same with a YouTube video background – http://prntscr.com/magc4e
– http://prntscr.com/magfqp
Seems to work in my case, the video starts when the page is accessed or refreshed. I use the latest theme, WordPress and revolution slider.

Does the same happen if you deactivate all other plugins except theme plugins and the slider? Could be a caused by a plugin. Also try placing the same slider in a new test page, check if it works there.

Thanks

Hi,

You mean in the post content? In the post content you could use the custom ad shortcode to display it, for example
– http://prntscr.com/mag74x

[td_block_ad_box spot_id="custom_ad_1"]

If this is not what you want to do, some more details would be very helpful. Let me know.

Thanks

Sorry for the misunderstanding. I was wrong about the loop behaviour. It doesn’t function same as the latest articles template, but what you want to do can be done.

I believe in theme version an option was added to rows, this one
– http://prntscr.com/mag35t
So for example if a loop with numbered pagination is used in the page, you can activate that option for all the other rows present in the page.
The result will be that starting from the second page of the loop, the other content in the page will not be loaded, exactly as the latest articles template.

You could try it like that, and sorry again for my mistake.

Hi,

The link and the image have to be set within the code – https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Different ads can be displayed per device if needed, by wrapping the code in the containers mentioned in the guide.

Thanks

Hi,

Currently not, maybe something like this will be available in the future, there will be more options added in the cloud library plugin gradually in coming updates. I can’t promise anything at this point however. Sorry for the in convenience.

Thanks

Hi,

You could modify the page template files, these would be them
– http://prntscr.com/mafepk
These can be modified in a child theme if you have one. Maybe add conditions so the new PHP code loads only for certain pages, so you can still use the respective template.

Thanks

Hi,

What exactly are you entering in the location field? make sure it is valid information
– https://forum.tagdiv.com/weather-widget/
Find the desired location here – https://openweathermap.org/find enter either the name or the location code.
For example – https://www.screencast.com/t/cPW38fMmp
Either will work – http://prntscr.com/mafct0 – http://prntscr.com/mafd0w

Let us know if the problem remains.
Thanks

Hi,

That can be easily done if you use a cloud library post template
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Th review elements can then be dragged and dropped in the desired location within the template, in this case above the post content. Here are the available cloud post templates at the moment
– https://affiliate.tagdiv.com/#/load/Single
You can preview and even edit them to see how they are made. If you like one you can import it.

If you use the predefined post templates this can only be done with modifications to the post template files. For example if you use post template 2 you could move the review code above the post content
– https://www.screencast.com/t/wdxpyHOtqx
The post templates can be modified in a child theme as well, so the modification will not be lost after a theme update
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

No need for a fix, those socials are for mobile. They will appear only on mobile
– http://prntscr.com/maessg
When these sharing options are used they will open the mobile app on the phone and the post can be shared.

Thanks