I will try to explain it better. Instagram can be added either directly in the composer, then it can be edited by editing the page/cloud template with the tagDiv composer and setting the ID you want
– https://www.screencast.com/t/euSfsoKW

Or it can be added as a widget in sidebars, then it can be edited in Appearance->Widgets
– https://www.screencast.com/t/3AUtzjTE5Z

Either way it is possible to set your desired ID. Installing a demo, for example this one
– https://demo.tagdiv.com/newspaper_lifestyle/
Will import the Instagram element and the social counter configured with demo data. You can configure them with your own data
– https://forum.tagdiv.com/instagram-widget/
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Let me know if you need more help.

Hi,

You could use the classic element in Gutenberg – https://www.screencast.com/t/IRbDNQQ9
The dropcaps, buttons and other theme formatting options are there.

Thanks

I don’t think this is planned to do unfortunately. You could try other plugins, maybe even manual markup for the recipe data
– https://schema.org/Recipe
Surely one of the existing plugins will work as needed
– https://colorlib.com/wp/wordpress-recipe-plugins/

Hi,

In some cases this issue was caused by insufficient WP-memory indeed. We recommend a value of 256M which would be enough for most websites
– https://forum.tagdiv.com/requirements-for-newspaper/

Also contact your hosting provider and ask them to install PHP 7.0 or 7.1 for example, that version you are using is quite old and could lead to problems. Usually thsi can be done in the cPanel
– https://www.siteground.com/tutorials/cpanel/php-version-change/
– https://www.pickaweb.co.uk/kb/change-php-version-and-modify-php-settings-with-cpanel/
– https://www.a2hosting.com/kb/cpanel/cpanel-software-and-services/changing-php-versions-and-settings-in-cpanel

Let us know the results.

Thanks

Hi,

Predefined big grids (1->12) can only be placed in a full row, they are always horizontally aligned. Also they cannot be limited in terms of post number.

However you could experiment with a flex grid, like flex grid 1. For example if you place 2 grids one below the other
– http://prntscr.com/m2ydtr
The bottom grid can be moved closer to the top one by setting a negative margin
– http://prntscr.com/m2yebf

You could also check out some of the block designs made by our team, based on flex blocks
– https://affiliate.tagdiv.com/#/load/Blocks
These can be imported through the cloud library plugin and the tagDiv composer
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Let us know if you have more questions.
Thanks

Hi,

That would be possible with some CSS. Something like this – http://prntscr.com/m2y7hs
The code can be entered in Theme panel->Custom CSS section

.td-header-style-1 .td-header-sp-logo {
float: right;
}

Thanks

Hi,

I believe those are widgets in a sidebar, the social counter and the Instagram widget. Sidebars can be customized in Appearance->Widgets section
– https://www.screencast.com/t/aoPaq5COhl
There you can add/remove/customize widgets in your existing sidebars. Sidebars can be created in multiple places
– https://forum.tagdiv.com/sidebars-tutorial/

Let us know if you have more questions.
Thanks

Hi,

That setting is in the block settings – https://www.screencast.com/t/E3eE4uyN
Disabling it there will affect all blocks and modules.

Thanks

Hi,

1. Would be the same from here – https://forum.tagdiv.com/topic/getting-wrong-permailink-in-newspaper/
We haven’t made more testing, from what I know Google plus will be shutdown in the following months
– https://www.engadget.com/2018/10/08/google-shutting-down-google-plus/
– https://www.theverge.com/2018/12/10/18134541/google-plus-privacy-api-data-leak-developers

2. You could use the Yoast SEO plugin for that – https://kb.yoast.com/kb/how-to-customize-the-sitemap-index/
– https://kb.yoast.com/kb/sitemap-shows-excluded-posts-pages/

3. The theme won’t create random or in-existent URLs, its’ not capable of doing so. But also it’s unusual that Google sees those URLs in the website despite them not existing. In this matter you could create a topic in the google forum, the users there have more experience with these issues
– https://productforums.google.com/forum/#!forum/websearch
Some topics I found – https://webmasters.stackexchange.com/questions/51967/google-keeps-crawling-pages-that-dont-exist
– https://productforums.google.com/forum/#!topic/webmasters/ci794dLjH8M
– https://moz.com/community/q/google-search-console-shows-crawl-errors-for-pages-that-don-t-exist

Thanks

I don’t see the code loaded, please enter it here
– https://www.screencast.com/t/0QLcSZkkcXBo

I tested it again, seems to work alright in the Live CSS, for both grid types
– https://www.screencast.com/t/8QmGrBHu3
Try it with important like this

.td_block_big_grid_fl_1.td-grid-style-1.td-hover-1 .td-big-grid-post:hover .td-module-thumb .entry-thumb,
.td_block_big_grid_5.td-grid-style-5.td-hover-1 .td-module-thumb .entry-thumb {
transform: none!important;
}

Also clear your cache after entering the code in the theme panel.

Hi,

The theme does not send the emails, this is covered by WordPress or if the hosting has a service available for mailing, or with a plugin. From what I know WordPress may fail sometimes.

Here are some topics in the matter and also plugin suggestions if needed
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
– https://kinsta.com/knowledgebase/wordpress-not-sending-emails/
– https://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/
– https://www.siteground.com/tutorials/wordpress/use-smtp/

Thanks

Like this it seems to work for that module as well – http://prntscr.com/m2wi01

.td-module-thumb::before,
.td-module-image::after {
content: "";
position: absolute;
top: 0;
bottom: 0;
left: 0;
right: 0;
box-shadow: inset 0 25px 100px rgba(0,0,0,.5);
-moz-box-shadow: inset 0 25px 100px rgba(0,0,0,.5);
-webkit-box-shadow: inset 0 25px 100px rgba(0,0,0,.5);
}

Only in the page where it is set to be hidden. It is not a general setting, each page will have to be edited if you want to hide specific elements in it.

Hi,

Most likely the WP-memory has been exhausted. The theme, theme plugin and the other plugins you install will require more memory, we recommend a value of 256M which would be enough for most websites
– https://forum.tagdiv.com/requirements-for-newspaper/
The hosting provider should be able to increase the WP-memory and the other parameters mentioned in the guide if necessary. Then the issue should be solved.

Thanks

Those thumbnails are detected as mixed content so they are not loaded
– https://www.screencast.com/t/VmCHeKukw7v0
All the thumbnails the theme creates or the website uses are in the WordPress uploads folder. Maybe the SSL implementation was not done properly and some of the images are still loading as http instead of https.
Here are some guides I found that you can follow
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/
– https://forum.tagdiv.com/topic/moving-to-ssl/

Hi,

I really can’t say what those mean or are related to. But they do belong to the theme and should not cause any problems.
Note that support for WordPress 5 was added in theme update 9.2, so using older an theme with WordPress 5 may cause various issues
– https://www.screencast.com/t/fxFLIxZ4E
Changelog here at the bottom – https://themeforest.net/item/newspaper/5489609
You should consider to update if that is the case.

Thanks

Hi,

First thing to try would be to access the respective page and force refresh the page in browser, should be Ctrl+Shift+R. If the same happens, try with a different browser, it could be a browser extension causing it.

Also worth investigating the plugins, make a quick test, deactivate them all except the theme plugins. Check the results after doing that. Let us know if the issue remains.

Thanks

Hi,

We could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com for the investigation. Usually this happens due to low wp-memory value, this would be the recommended value
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.
In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.

If you send us an email, please include a link to this topic in it.

Thanks

Hi,

The search form was added to the cloud library in update 9.2 along with the categories/tags list element – https://www.screencast.com/t/kMEOi5Y2P

These elements require the cloud library plugin to be active, then they will be added to the composer along other elements such as post loops. Please check if the cloud library plugin is active.

Thanks

Hi,

I could take a look at this, post template 7 should appear like this
– https://demo.tagdiv.com/newspaper/td-post-lenovo-details-new-computers-that-could-be-heading-our-way-in-2015/
Post a link to the website so I can inspect it.

Thanks

Hi,

1. That will be possible with a flex grid. For example flex grid 4 is similar to big grid 12. But it has many more settings including the alignment of the post meta in the modules
– http://prntscr.com/m2vrbi
In the layout tab of the flex grid there are more options if needed for further positioning of the meta.

Big grid 12 can display the meta centered by a couple of predefined styles
– https://demo.tagdiv.com/newspaper/big-grid-12/
– http://prntscr.com/m2vrvb – http://prntscr.com/m2vs3b

2. This is possible again with the flex grid mentioned above. Each module can have it’s own custom color overlay, or gradient
– http://prntscr.com/m2vsy3
For the predefined big grid 12 this would only be possible with some CSS for each module, to override the default colors. If needed I could give you the code. Let me know.

Thanks

Hi,

The latest articles section has it’s own settings, it cannot be edited in the composer. This section of posts is displayed at the bottom of the page when the latest articles page template is selected for the respective page
– https://forum.tagdiv.com/page-templates-2/
It can also have a sidebar of it’s own, in your case it contains the “most popular” and “recent posts” widgets.

Note that currently there are some issues with the settings for this latest section, they do not appear as they should when the template is selected
– https://www.screencast.com/t/zdNNUdwt5hr
What you could try for the moment if you use the Gutenberg editor, is to (while the latest articles template is selected) click a few times on these tabs
– https://www.screencast.com/t/uokjR19n9
Or choose the default page template instead of the latest articles template. We are sorry for this inconvenience, it will be taken care of as quickly as possible and the theme will be updated.

Thanks

Seems that image is used as background for the mobile menu and login, check here
– https://www.screencast.com/t/gPdAeJJxa7k
Remove or replace the image found there, that should solve the problem.

Hi,

The article titles in block modules will be in h3, there is no setting to change them in general or per block. Unless making the modification in the general module file, but that could cause problems
– https://www.screencast.com/t/X2rloWUa7py5
Also the modification will be lost after a theme update when the theme files get replaced.

Thanks

There would be no reason for additional markup to cause problems with the theme. Add them by any means you want and test with the Google tool
– https://search.google.com/structured-data/testing-tool/u/0/
Currently I am not aware of any plans to add such elements in the theme code, or as an option. If you successfully implemented them with a plugin, you could keep using that plugin.