Hi,

Please enter the code mentioned in the theme requirements guide at the bottom, in the htaccess file
That solved similar problems like blank pages
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

In other cases the composer loading animation kept showing, eventually it did not load. In that case a suggestion you could try is this one
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Also make sure there are enough resources allocated, as mentioned in the same requirements guide.

In case there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP. We will investigate and try to find out why this happens.

Thanks

Hi,

The links will first inherit the theme accent color
– https://www.screencast.com/t/1PSfasUB

If you want to keep the accent color, but have the links in a different color, you could set a color while editing the post
– https://www.screencast.com/t/Pr6K0dtu
Or color them all at once with some CSS – https://www.screencast.com/t/7C4cBAeP3n
The code will apply to all the links in the post content

.td-post-content a {
color: yellow;
}

Unless maybe there is additional HTML around the links. I could take a look, please provide a link to the website.

Thanks

Hi,

I see the problem, but there are a lot more problems that the images not showing. For example the header search is not working, the block pagination next/prev is not working etc.

This would mean that the theme javascript is broken. There are some errors in the console related to a script that seems to come from the tribe plugin
– https://www.screencast.com/t/2HHzIs4QZ
So this could be caused by the tribe widget from the sidebar, seems to appear in all the website. Try to remove the widget from a post or page to see if the issue is fixed. Or deactivate the plugin and check again.

I remember other users saying that this plugin caused javascript plugins before. We haven’t made any tests with it, so I can’t say I know why this happens.
Some users had problems while others using the same plugin did not. Could be a settings within the plugin.

Thanks

Hi,

Does that happen just for one page or for all the pages including a new empty page?

If it only happens for one page, then it is caused by something specific entered in it. If you remember entering something in it just before this happened, maybe return to a previous page revision.

If it happens for all the pages and you checked plugins and theme requirements, we could take a look. Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP. Include a link to this topic in the email.

Thanks

Hi,

For customizing the printed version you could try maybe with code or plugins
– https://www.wpkube.com/make-your-website-printer-friendly-wordpress/
– https://www.wpbeginner.com/plugins/how-to-add-a-printer-friendly-option-to-your-wordpress-posts/
The theme itself doesn’t have a separate stylesheet to apply for the printed post, or any settings in this matter.

That co-authors solution is for post pages and modules. So basically any of the default post templates and default modules would be able to display the co-authors.

If you mean that this does not work with Cloud templates, that would be the case. For example if a tag page would use standard modules you can modify that module to display co-authors by editing the module file.

But in a tag page that uses a cloud loop element like this
– https://www.terrestres.org/tag/anthropocene/
That would require modifications in the cloud plugin files, in this case the loop module
– https://www.screencast.com/t/6UXEqJdpt4
Doing that will affect all the loop modules, no matter where it is placed (including search pages).

However I can’t say if it will work or not, haven’t tried to do something like this. Also after a theme update when the cloud template will be updated, the modification will be lost.

Thanks

Hi,

I see you have set a big ad in the header – http://prntscr.com/lknv8h
Header style 1 would not be suited for displaying such a large ad, the space for it is 728×90. Maybe consider using a header style thatdisplays the header ad above or below the menu and logo
– https://forum.tagdiv.com/header-styles/
In that case the large would look better.

In the posts I see Adsense ads like this – http://prntscr.com/lknxlb
– http://prntscr.com/lknxtg
If you want these Adsense ads to be of a specific size you could select this in the theme panel (for ads entered in the theme panel)
– https://www.screencast.com/t/d3l6fGXux5VH

I don’t see the other problem like the large ad in the post content. I checked multiple posts. Make sure that the respective ad has a maximum width of 696px, that is the width of the post content. The ad in that screenshot is much larger than that.

Thanks

Hi,

That demo uses a flex big grid, flex grid 6 to be more exact. Only flex grids have settings to adjust the image size of the modules
– https://www.screencast.com/t/A0ItXN3K0ea
If you want to achieve the same result you could use the flex grid, just like in the demo.

For example copy the homepage code from the gossip demo in a test page
– https://www.screencast.com/t/0sz2Lw1jNvM
Then edit it with the composer, click on the flex grid at the top and see how it is made, what values are used.

We will try to add such designs from demos in the cloud library in the future.

Thanks

Hi,

I believe you are referring to the image box using box style 1, that has a darker gradient over the image.

To remove that gradient I could give you a CSS code, which you can enter in the theme panel custom CSS code section.

.td_block_image_box .td-custom-image a:before {
display: none;
}

Before – http://prntscr.com/lknf4v
After – http://prntscr.com/lknfaq

Thanks

Hi,

Our plugin will automatically deactivate itself if it detects plugins that are not part of a predefined list in it’s code
– https://www.screencast.com/t/2DORngA6lc

This check could be deactivated and it will be active permanently, but that may cause problems with some plugins and in some cases
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks

Hi,

The name of the author will be according to how it is set in the WordPress user setting
– https://www.screencast.com/t/Gt1eDJb6X3
In the modules or in the post pages that name will be displayed. Change it there to how you want.

Thanks

Hi,

That is the comment count, it can be disabled in the theme panel for blocks/modules (as Edward pointed out).

This count will also appear in the single post page, in this case it can be disabled in the post settings
– https://www.screencast.com/t/YlWFUcFBbu

Thanks

Hi,

So how would that be exactly, as a simple text above the comments form?

You could use a column text above the comments, write what is needed
– https://www.screencast.com/t/mUlsTkdr6Kl
So that is possible when using a could post template, by adding a text element above the comments form.

Thanks

Hi,

The links seems to work at the moment, there was some work done with the forum previously, but now it should work properly.
That solution should fix the issues with the shortcodes, based on our tests and user feedback. It will be included in the next theme update. Sorry for the inconvenience.

Thanks

Hi,

Does it happen if you edit a new and empty page with the composer? What if you try to deactivate all non-theme plugins and then edit the pages?

If that is the case, what are these errors which appear?

Thanks

Hi,

It will not matter where you create the sidebar in question. Create it and add the widgets you want in it.

In posts you can set it normally, per post – https://www.screencast.com/t/ezwxqTou
Or set it to the primary category of posts, the posts will inherit it
– https://forum.tagdiv.com/primary-category/

In pages you can use a widget sidebar element and choose the sidebar you want
– https://www.screencast.com/t/7mWQdNVkZ

If you have more questions please let me know.
Thanks

Hi,

You can disable the author box as well – https://www.screencast.com/t/8HHsaht6s
Then the only link to the author page would be the one from the top bar, as you are logged in (if top bar login is enabled)
– https://www.screencast.com/t/Hc2r7l4T

Thanks

Hi,

The mobile theme does not feature a lightbox for when the images are touched, only on desktop or when the mobile theme is not active will that be possible.

The mobile theme is made to be as light as possible, it doesn’t have many settings, effects, animations etc. including the lightbox for images. There would be no CSS code that I can provide you for this.
I could give you a code to prevent images from being touched/clicked (no action) if you would want it. Sorry for the inconvenience.

Thanks

Hi,

An option to set templates for multiple posts at once is not available at the moment. A general template can be set in the theme panel
– https://www.screencast.com/t/NqPRxyTQ8n
But this will require that all posts are set to inherit the general setting
– https://www.screencast.com/t/Hbtki2pL

From what I know there are plans to add an option to set post templates for all the posts in a category, in the future. But for now that is not possible. Sorry for any inconvenience.

Thanks

Hi,

We are currently working to improve the theme and composer documentation. Sorry for the inconvenience. Please let us know if you have more questions.

Hi,

First make sure you are installing/uploading the actual theme, not the whole theme package
– https://forum.tagdiv.com/whats-included/

These are the theme install guides, wither by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

The message you are getting is usually caused by insufficient resources
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/

Be sure to check the theme requirements guide and if needed ask your hosting provider to increase the parameters mentioned in the guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Then try to install the theme again, there should be no problem. Please let us know if you have more questions.

Thanks

Hi,

If you have problems, you could first update the revolution slider to the latest version. Currently in the latest theme package (9.1) the revolution slider is version 5.4.8.
Also check if there are enough requirements for the theme and the plugin
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://www.themepunch.com/revslider-se-doc/requirements-and-recommendations/

I searched online for similar issues and the message you are receiving, I found some topics
– https://whatisgon.wordpress.com/2014/11/30/another-revslider-vulnerability/
– https://emileyee.blogspot.com/2015/03/revolution-slider-for-wordpress-resolved.html
In those cases it seems to be a vulnerability when an old plugin version is used. If you use an older version update as soon as possible.

Thanks

Hi,

The view counts are saved in the database of the website for each post, if they reset maybe there are problems with the database
– https://www.screencast.com/t/B0wp5wotJUm
You could ask your hosting provider to check if this is the case.

If needed the views can be set by you for each post in the post edit screen, custom fields
– https://www.screencast.com/t/smV7Buzxb

Thanks

Hi,

1. Maybe with a plugin that would be possible. With a plugin that can provide a shortcode which you can enter in the cloud post template for example, in a text element next to the post sharing
– https://www.screencast.com/t/9tImhs8CMT

2. For a specific menu item it could be done with some CSS, like in this topic
– https://forum.tagdiv.com/topic/coding-question-editing-the-mega-menu-all-feature-editing-block-pagination/
By using the unique ID of the menu item the code will work only in that case. Example
– https://www.screencast.com/t/QucES7VC2I
Code used in example

.menu-item-XXXX .block-mega-child-cats a:first-child {
display: none;
}

3. So you want to remove the last three options from the pull down filter, something like this will do that
– https://www.screencast.com/t/EpK67GiZyax
Simply enter it in the Theme panel->Custom CSS section, it will affect all category pages.

.category .td-pulldown-filter-list li:nth-last-child(-n+3) {
display: none;
}

4. You can display a video in a theme ad spot if that is what you want. This topic is similar
– https://forum.tagdiv.com/topic/youtube-video-or-self-hosted-video-as-an-ad/

Thanks

Hi,

Those are still available in the theme as widgets,they weren’t removed or anything. I can’t say I know much about databases and this situation overall.
Maybe make a database backup and clean them, see what happens.

Thanks

Hi,

1. The text editor window can be dragged across the screen (click and drag by the black bar)
– https://www.screencast.com/t/B6oVmteUgoN2
So it should be easily re-positioned in the page. The content entered in it will be saved automatically when the editor is closed or when you click outside the editor window
– https://www.screencast.com/t/ZLVe5bhq9VA

2. The title element has options to choose a heading, set the one you want
– https://www.screencast.com/t/u7uaH8VweR

3. Only the last row in the page cannot be deleted. A row has to be present in the page so you can add elements in it and begin building the page. All other rows can be deleted.

4. Some examples would be helpful here. What exactly you want to do. The elements added in a row will depend on the row width settings
– https://www.screencast.com/t/C3iZ6TYkvPy8

It may take a while to get used to the composer, as with all things. We will improve it however in the future. The cloud library will also be improved (still in beta at the moment).
Note that you can save anything in the page and reuse it (either through the right-click menu or key combination Shift+S)
– https://www.screencast.com/t/resl1EKh

5. The transparent menu is granted by the page template used
– https://www.screencast.com/t/MNZzNBpDjDp
The template with overlay menu will apply only for the pages where it is selected. Not on posts, category pages etc.

Please let me know if I misunderstood something or you have more questions.
Thanks