Hi,

In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

The logo will be left aligned. We based most of the design for AMP on the Yoast SEO website (similar left aligned logo)
– https://yoast.com/social-media-optimization-with-yoast-seo/amp/

The footer information should be the one you set in the theme panel, footer section. The footer text entered there will appear in the AMP version.

The mobile theme plugin can be used together with the AMP plugin. AMP versions of posts will be served by Google through the search results, the rest of the website will use the mobile theme if active. This mobile plugin is optional, when inactive the website will display the default responsive version
– https://forum.tagdiv.com/the-mobile-theme/

Please let us know if you have more questions.
Thanks

Hi,

This will be fixed in the next update. Currently shortcodes entered in the composer text elements will be rendered, you could follow this topic where a fix is provided
– https://forum.tagdiv.com/topic/shortcode-in-text-element-convertered-to-html/

The next theme version will contain this fix. Sorry for the inconvenience.

Thanks

Hi,

Those would be the requirements for auto ads from what I know. Be sure to test with a mobile emulator or actual mobile. The ads will not show on desktop if that is how you are checking. I could take a look if you can provide a link to your website.

Thanks

Hi,

With our AMP plugin that is not possible. Other AMP plugins may have this option but ours does not at the moment. So if you want to make modifications to the plugin these will have to be made directly in it’s files.

Thanks

Hi,

The margins and padding between the columns are fixed, each columns has it’s own width to make sure they will look properly.

A solution would be to set a custom class to that column
– https://www.screencast.com/t/aZSVFcDBHv
Then use a CSS code such as this one to position it more to the left

.test {
margin-left:-24px;
}

This code should be entered in the Advanced CSS desktop section if you will consider it.

Thanks

Hi,

The problem is as follows from what I can see. The valid Facebook profile URL is this one

https://www.facebook.com/crusingsea

The URL set in the WordPress profile settings here
– https://www.screencast.com/t/pntqVbF7a2Y
Is this one

https://www.facebook.com/cruisingsea

Note that this URL is not valid (crusingsea vs cru”i”singsea).

Thanks

Hi,

@Simenkon Visual composer (now WPBakery page builder) can be enabled for posts if needed, in it’s settings. So if it is required that you build actual posts directly with the page builder you can do that
– https://www.screencast.com/t/qUNniU8CQ

Using the tagDiv composer you can write the post normally in the WordPress editor, then design a post template with this composer and the cloud library plugin. There are beautiful post templates designed by our theme, more will be added.

You can test these templates live here – https://affiliate.tagdiv.com/#/load/Single
Click to preview templates and even edit them with the tagDiv composer to see how they are made, modify them etc.

Thanks

What header style are you using? Is there a background color set for the main menu in the theme panel colors section? If there is a color set there the menu will not be transparent (I could give you a CSS code if that is the case).

I tried it with header style 5 in this example – http://prntscr.com/lelgtb

Let me know.

Hi,

Thank you very much for your appreciation. We try to add new features with each update, but we have to be careful what is added however, and also what will be the consequences.

1. Can’t say I know much about live blogging. I read some articles online to see what this presumes. The theme doesn’t have such an option at the moment, we haven’t made any tests with plugins that can offer the option unfortunately. As for plans to add this in the theme, I am not aware of them.

2. For implementing infinite scrolling in the post page there are plans. This is a much requested feature and a solution will be found to add this in the theme by default, as soon as possible.

3. For caching we tested the WP Super Cache (works properly with mobile theme plugin if used), but other caching plugins may work as well.

4. So something to compare items in a table like format or similar, that is not available in the theme or composer. I can’t make any plugin recommendations unfortunately, test the plugins you can find which can offer this functionality.

Sorry for any inconvenience.
Thanks

Hi,

@McDohl So it happens right after you make another change in the theme panel and save? What are you changing exactly, or does it not matter?

Testing the same post still says it’s not mobile friendly. In the details screen it says “Other error” which is not very helpful to identify why this happens.
Seems like the theme resources are not loading on time and the menu links are detected as too close together.

Maybe you could make a quick test and deactivate all your plugins, leave only theme plugins active. Test with the tool and check if this has any effect.

Or maybe install and activate the dedicated mobile theme plugin, which should solve the problem.

Hi,

Seems to happen when a video playlist in present in the page, or a YouTube video embed and only with the Chrome browser from what I can see. Firefox for example doesn’t produce the same error. I found some topics mentioning this in relation to Chrome
– https://issuetracker.google.com/issues/35174286
But no actual fix is to be found. Videos seem to work regardless of it however.

Thanks

Hi,

That requires a plugin to be installed, then you can build your own forms and display them. This is the plugin used in the demo
– https://wordpress.org/plugins/wpforms-lite/

Thanks

Hi,

That would be the default placeholder, if no text is entered in the field it will appear.

Try to enter a space in the tagline field
– https://www.screencast.com/t/5jr6xG5vQ5
That should work – https://www.screencast.com/t/dFXNkdvyNp

Thanks

Hi,

What if you try with a different browser, does the same happen? Also, if you have a caching plugin try to clear the cache and deactivate it, then check again.

Searching for this error on Google provides some suggestions, seems the issue may have multiple causes. Could be browser related, caching related etc. You could investigate along these lines.

Thanks

Hi,

Usually such issues are caused by limited or insufficient resources. It is important that the parameters mentioned in this guide are set properly
– https://forum.tagdiv.com/requirements-for-newspaper/
WP-memory can be set higher if possible, for most users a value of 256M would be enough.

Check the values in the theme system status panel, if needed increase them by the methods provided in the guide. Or contact your hosting provider to do it for you, they should be able to do that. Chances are this will solve the problem, let us know the results.

Thanks

Hi,

I currently see this logo in the homepage and post pages
– https://www.eldiestro.es/wp-content/uploads/2018/11/Logo_eldiestro2.png

The logo link you provided redirects to the homepage for me
– https://www.eldiestro.es/wp-content/uploads/2018/11/web_logo_diestro.png

Once you set a logo of your choosing in the theme panel it should be displayed in the whole website.
If that is not happening, then it could be a caching issue. Clear any caching you might have, also force refresh the website page in the browser (Ctrl+Shift+R).

Thanks

Hi,

Either manually enter the verification code in the theme main header file, between the HTML head tags (can be done in a child theme)
– https://www.screencast.com/t/halA2xBG

Or easier, simply enter the code in this section – https://www.screencast.com/t/rMkLP4yW
It will be loaded in the theme header if entered there. The code will also not be lost after a theme update.

Or maybe use a plugin that can insert or load code in the header. But this would not be necessary if there is a theme panel section that can do that.

Thanks

Hi,

The latest articles is added automatically when the required template is selected for the page
– https://www.screencast.com/t/76L9EItofu
The settings for this section can be accessed as shown in the screenshot.

To remove the latest articles please select a different page template, choose the default one for example. if you have more questions let us know.

Thanks

Hi,

The plugin must be removing the theme post setting box for some reason. I couldn’t say why it does that, maybe the plugin author might have an idea. Could be the same as in this topic
– https://wordpress.org/support/topic/custom-metaboxes-missing-after-upgrading-from-2-8-10-to-2-9-0/

Thanks

Hi,

Replied in your other topic – https://forum.tagdiv.com/topic/most-downloaded-plugin-is-not-compatible-why/

Thanks

Hi,

Users such as authors can create and post content in the website, default WordPress allows it. The theme will not interfere with the default user roles or alter them. Users can access the dashboard according to their role capabilities.

The theme doesn’t add more features in this matter. The theme login will also be the default WordPress in core, the modal login window was implemented for a nicer interface.

Maybe with a plugin more options can be added, we haven’t tested any unfortunately. So I can’t make any recommendations for specific plugins. Sorry for any inconvenience.

Thanks

Hi,

You can remove the ad title text if needed, either in the theme panel where available
– https://www.screencast.com/t/Kba72saqS0J
Or as you edit the page with the composer – https://www.screencast.com/t/THC1fpbbG7
If the title fields are empty the ads will have no title.

Thanks

Hi,

You could use the menu overlay page template, that will make the header transparent and the content will start from the top
– https://www.screencast.com/t/IR0QX1brxuG
It would be similar to this theme demo – https://demo.tagdiv.com/newspaper_living_mag/
But in your case the revolution slider will be at the top of the page.

Thanks