Hi,

There are plans to update the guide, sorry for that. The settings would be the same, only renamed.
The non-logged users will be served a cached page, so the random sorting will not work. You could set a timeout before the cache is automatically cleared
– https://www.screencast.com/t/2QGTDvOOU
When the time runs out the cache will be cleared and the blocks that use a random sorting should display other posts.

Thanks

I believe each post will have it’s view count saved in the database
– https://www.screencast.com/t/8hn0tv4kWX1
As the post get views they will be stored there, if the 7 days option is active and working it should increase the value for the post as well. In my test it does.

Hi,

The width of the classic demo is the same like the website you provided
– https://www.screencast.com/t/0FyNpROfm7B
– https://www.screencast.com/t/1KGQzhM6QZ
The theme has only one default general width for the content, 1068px. This cannot be changed in general only by modifications in the stylesheet. It is not recommended to do so however, it may cause layout and design issues.
What differences are you seeing exactly?

Hi,

I could give you a code for that, I see that the logo is not loading currently on your website try to re-upload it
– https://www.screencast.com/t/0ENlKTGbW2

The code would be like this, it should make the header look permanently like in sticky mode. It can be entered in Theme panel->Custom CSS

.td-header-style-6 .td-header-menu-wrap-full {
height: 48px!important;
}
.td-header-style-6 .sf-menu > li > a, .td-header-style-6 .header-search-wrap #td-header-search-button .td-icon-search {
line-height: 48px;
}
.td-header-style-6 .td-main-menu-logo img,
.td-header-style-6 .td-main-menu-logo a {
max-height: 48px;
}

Thanks

Maybe there is a problem with the plugin, the shortcodes should display something. If you enter them in a post content do they work? Does it use standard shortcodes in this form
– https://www.screencast.com/t/hhkKR0VDnhko
Do the plugin shortcodes work with a default WordPress theme, in a page or post?

The tagDiv composer will allow you to create as many pages as needed, in each you can have any elements you want. There are image elements, text elements, socials, there is also a team member element
– https://www.screencast.com/t/pQayYcSwF7P6
You could try and create member pages with those maybe. Each member can have his own page.

It depends, if you use a non cloud template the setting is this one
– https://www.screencast.com/t/3NRmg4vVub2W

If you use a cloud template, this can be modified in the template
– https://www.screencast.com/t/hJU2SuSZdI

Hi,

I have checked the list you mention again, for me it starts with the first list item. I refreshed the page multiple times, also checked with a different browser and computer. The list initially starts with item number 1.

What I noticed is that let’s say I use the list pagination to see the number 2 item, then if I refresh the page it redirects to the about page
– https://www.screencast.com/t/o2PVBQp7
If I go back to the list from the about page it starts with item 5.

When I access the number 3 item and refresh the page the list starts with item 5, also by a redirect
– https://www.screencast.com/t/ROqo92Bk

That should not happen, it should work like here
– https://demo.tagdiv.com/newspaper/smart-list-style-1/

Maybe you have some redirect implementations by a plugin or htaccess, I can’t say for sure.

Hi,

@nicomaramckay If you encountered the same issue, deactivate all other non-theme plugins, then install and active the mobile theme plugin. That seems to work for users with this problem.

Hi,

Indeed, I believe since the previous theme version the exchange widget now requires an API key for it to work
– https://forum.tagdiv.com/exchange-widget/
You have to first get a key as mentioned in the guide, this has to be entered in the required field of the widget. I have tested this again and it works properly
– https://www.screencast.com/t/E9eSw5XbF

What exactly is happening in your case with the widget? Are you using the latest theme version?

Hi,

Seems that all the other pages except the first lead to a 404 (cannot be found) error. Did you recently change the default tag base into topics? Try to re-save the permalinks in the WordPress settings.

Other pagination like in category pages or search pages seems to work, so the issue is happening only for the tag pages.

Could be a server configuration issue, contact the hosting provider and ask them to take a look at this.

Hi,

From what I can see the website at the moment has functionality issues. There are js errors in inspector console. These seem to affect the header search, all block pagination maybe others as well
– https://www.screencast.com/t/QqquTuHruN

Most issues like this are caused by plugins or code entered in the theme panel, theme files or child theme. Check all of these one at a time.
Deactivate all your plugins except theme plugins as a quick test, temporarily remove codes you entered in the theme panel (ad codes, custom codes, scripts etc). Clear the cache and purge CDN if used. If you use a child theme deactivate it. After each step check if the issue is solved.

1. From what I can see there is a logo set, but the URL to it leads to a 404 page, maybe it does not exist anymore? You could check if that is the case
– https://www.screencast.com/t/4d2QjZEfl
– https://exoportail.com/wp-content/uploads/2018/04/B52C23D441642022E54593A5ED5AAA6F8D7FDF98091A86F380pimgpsh_fullsize_distr.png

2. So you set a background in the theme panel and only you as logged in see this background. I see a background color at the moment
– http://prntscr.com/kaqn9b

3. Users could be receiving a cached version of the website. That would explain the fact that they see a different version of the website. Also check with a different browser while logged in.

Do you use any website optimization or minification plugins? Or image optimization plugins or services?
This kind of plugins or services could be the cause for all the previous mentioned issues. Temporarily deactivate them all if you do. Check if this solves the problems.

Thanks

Hi,

AMP will work for posts mainly, check posts by adding /amp at the end of the URL. AMP post example in a theme demo
– https://demo.tagdiv.com/newspaper_crypto/td-post-ethereum-millionaires-attract-attention-from-regulators/amp/

AMP can be used on pages if enabled in the theme panel AMP settings, but with the condition that the page is created with the default WordPress editor and it’s capabilities
– https://www.screencast.com/t/1sT81I5LY
So pages built with the page builders will not work with AMP. Pages can be tested by adding /?amp after the URL.

Thanks

Hi,

It may not be that simple, what exactly do you need that plugin for? Adding content from plugins or other page builders in composer pages may result in errors due to incompatibility, in some cases.

You could try it however, I see that plugin relies on shortcodes, enter the plugin provided shortcodes in text elements (like the column text) and see if they render properly in composer pages. Be sure to save the page and view it to see the rendered shortcode.

Or maybe you can create the pages you need using the composer entirely. Try that as well.

Thanks

Hi,

We could take a look, send us an email at contact@tagdiv.com and provide admin access. mention which cloud category template (if you have more) are you applying and for which category. We will investigate.

Please also include a link to this topic in the email.
Thanks

We could take a look, send us an email at contact@tagdiv.com and provide admin login access as well as cPanel if possible. Please also include a link to this topic in the email.

Hi,

You can ask as many questions as needed, we and other users will try to help you as best we can.

For that post template in order to achieve a quality result, the image should be bigger. For example the demo uses a featured image of this size
– https://demo.tagdiv.com/newspaper/wp-content/uploads/2015/04/snow.jpg
– https://demo.tagdiv.com/newspaper/td-post-the-new-screen-savers-the-show-that-launched-video-into-the-stratosphere/
If there is a background color or image set, the website will be boxed, so the post template would look like this
– http://prntscr.com/kaq0or

You could try some thumbnail cleaner plugins, make some tests with them. Maybe these one
– https://ro.wordpress.org/plugins/thumbnail-cleaner/
– https://ro.wordpress.org/plugins/force-regenerate-thumbnails/
Consider making a back-up before, in case something doesn’t work as intended, better to be safe.

You could try a third party pages widget, the default widget allows only to exclude. I believe there are also solutions online to modify WordPress files to make the pages widget include instead of exclude.
Note that our blocks can display pages as well
– https://www.screencast.com/t/CPaAjXzV8xNp
You can filter the pages by ID, adding specific IDs will only display those pages.

Thanks

Hi,

You could try a code like this for example

.home .td_block_21 .td_module_16:not(:first-child):before {
content:"";
position:absolute;
top: -20px;
width: 100%;
height: 2px;
background-color: black;
}

The result is here – https://www.screencast.com/t/UvJtju1H5
The code will affect only block 21 in the homepage. Give it a try, see if it is what you wanted.

Hi,

From what I can see that is not a like page, users can’t like that page or is there a like counter displayed in it. The counter has no value to pick from that page.
This would be a proper page type – https://www.facebook.com/bbc

Try as suggested here an create a Facebook like page
– https://forum.tagdiv.com/topic/tagdiv-social-counter-facebook-fans-count-shows-as-0/

Thanks

Hi,

Maybe they could be removed with CSS only for the homepage. The same footer and it’s content will be displayed in the whole website, a setting to specify exceptions does not exist.
There is an empty page template that can be used for pages, this will not display the footer for the page where it is used, but that will not show the header as well.

A code like this will hide the whole footer only on the homepage for example
– https://www.screencast.com/t/4s1avfKH6v

.home .td-footer-wrapper {
display: none;
}

Hi,

That is quite an old theme version, you must also be using an old WordPress version. You should consider to update everything, theme, plugins, WordPress.

It is highly recommended and good practice to update as soon as possible and available. This way you will benefit from increased security and new features, compatibility and other factors
– https://codex.wordpress.org/Upgrading_WordPress
– https://www.wpbeginner.com/beginners-guide/why-you-should-always-use-the-latest-version-of-wordpress/

Check the changelog at the bottom of the page on themeforest to see the many fixes, also huge number of new additions in the theme. Consider to update to the latest version
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Review the new theme requirements guide as well
– https://forum.tagdiv.com/requirements-for-newspaper/

I can’t access the screenshot you posted – https://www.screencast.com/t/RVhkji6gomu

Older theme versions are not available for download. Through themeforest only the latest version can be downloaded which at the moment is 8.8.2.

We don’t provide such older versions for security issues and maybe WordPress incompatibility.

Thanks

Hi,

Glad you could solve the issues, please let us know if you have more questions or you need help with something else.

Thanks

Hi,

That code will center the post title, to set a background color and text color, try this it like this in the same code
– https://www.screencast.com/t/r1MCskue

.td-post-title{
text-align:center;
background-color: #1e73be;
}

Thanks

Hi,

I would help you but I don’t know what could possibly affect your Adsense revenue after updating the theme, you can see in the changelog what was modified
– https://themeforest.net/item/newspaper/5489609
Those are all minor theme and composer fixes.

If you think these created the problem and you want to use the previous theme 8.8.1 we will give it to you.
From what I can find these kind of issues are common and can be could be caused by many factors, check more online guides and analyze the situation better
– https://support.google.com/adsense/answer/6333955?hl=en
– https://www.adpushup.com/blog/whats-causing-the-sudden-drop-in-your-adsense-earnings-ctr-and-rpm/
– https://productforums.google.com/forum/#!topic/adsense/acSnYLIqw_o
– http://www.geniusstartup.com/adsense-earnings/

The search functionality of the theme is the same as default WordPress. The theme lets you choose a module to display post for the search results page
– https://www.screencast.com/t/nDjmNpKZVkmv

You can also use the cloud library plugin to design your own search results page, or import predefined beautiful templates (more to come)
– https://www.screencast.com/t/cP7VYNX3ogSS

But if you use instead of the default search a plugin or other implementation, this cannot be made to use the theme modules and other settings. You probably will have to configure the plugin instead, if it has any settings or design for the search results page.

Hi,

That will not be a problem, you can maintain a testing domain having the theme installed and activated. The Envato license mentions that a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
Installing it on a domain for development purposes and testing would not be a problem.

Thanks