Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

@TutoDS If you use Visual composer deactivate the tagDiv composer, then your post should display the same as before. The tagDiv composer will be automatically activated when the theme is updated or installed
https://www.screencast.com/t/BBRqsaRkx

Simion C.
tagDiv Staff

I cannot say about the plugin behavior, but by default the authors have access to all the post settings. That is how it is supposed to be. Only if you want to change this functionality you should need to make modifications to the theme files or use role plugins.

Simion C.
tagDiv Staff

We could take a look at the issues, as long as you made the Instagram change as mentioned there would be no reason for it not to work the same as before. Also I have tested the YouTube video as featured. Simply enter the video link in the require field and update/publish the post
https://www.screencast.com/t/AAnngvcJkN8
https://forum.tagdiv.com/featured-image-or-video/

Send us an email at contact@tagdiv.com and provide admin login, as well as FTP access. We will take a look at these issues. Also include a link to this topic in the email.

Simion C.
tagDiv Staff

I can’t think of a class that you could use with the form. Best bet would be to customize the form with custom code as you wish. I will help you if you should require it.

Thanks

Simion C.
tagDiv Staff

Hi,

There are no font settings for the AMP post pages at the moment. If you want to make changes to the post content paragraph size for example, you will have to make them in the AMP stylesheet directly
https://www.screencast.com/t/KAtctinaaPx

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can see the Facebook like page is inaccessible to users not logged in
https://www.screencast.com/t/jBj1cB4nTweu
Following the Facebook link in the counter when logged leads to this screen
https://www.screencast.com/t/aNRGW0i6
The counter will not work if the like page has restrictions. The page must be public.

The Google+ is not configured properly, enter the necessary information like this
https://www.screencast.com/t/WdhGHrBWt3
https://www.screencast.com/t/Lx4j8KIvnez

For Instagram follow this topic
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/

Twitter and YouTube seem to be set right, so they are working accordingly.

Thanks

Simion C.
tagDiv Staff

Hi,

That would not be possible, you can either have a text logo or an image logo with those header styles. If you upload an image logo the text logo will be removed. Maybe that could be achieved but it will require modifications to the header template.

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately I cannot see the screenshot you provided
https://www.screencast.com/t/rPAr5PUxaVxo
Also I see you have changed the design, and added a flex block below the grid. I forgot to mention in my last reply, I have tested on an iPhone x, I wanted to try today with and iPhone 7 but then I say you changed the page content. You could use that design instead of the previous one.

Thanks

Simion C.
tagDiv Staff

Hi,

Try clearing the browser cache as well. If you could provide a link to your website we will inspect it.

Thanks

Simion C.
tagDiv Staff

Before that option was introduced there was no choice to make. When a post had reviews the review stars would appear in the modules replacing the other meta. Now that can be controlled by a general setting, the one in the theme panel.

I believe it is a design choice to display either the review stars or the other meta. This option could be added as an option in the tagDiv composer for each block in a future update.

Simion C.
tagDiv Staff

Hi,

The author box will display the post author name, avatar and description. There would be no other element that can be placed in the post content at the moment. There are plans to modify the post templates functionality in future updates to allow increased possibilities in the post structure and considerable more flexibility.
You could try plugins maybe if you want to add such an element in the post content, maybe you can find a plugin that has what you are looking for. Sorry if this is an inconvenience for you.

Thanks

Simion C.
tagDiv Staff

Hi,

Basically the theme requirements are these
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
The latest theme version is optimized over the previous versions, the composer as well was optimized. You could try as a test to deactivate all other plugins except theme plugins and check if this has any effect. Check with your hosting provider what exactly is causing the problem.

Simion C.
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

Follow the instructions provided by them for implementation, they should have a guide as to how the code can be used. Enter the code as mentioned by them in the location they mention and check the results.

Thanks

Simion C.
tagDiv Staff

Hi,

That would depend on what you are doing with it, the block can be created as you want with the available options. You can use the responsive settings to create a design of the block for each device
https://www.screencast.com/t/XIHy287TnJP

The flex block does have a setting to color the category tags for the whole block, not by actual category
https://www.screencast.com/t/hqjtCiwd

If you enable excerpts in the flex block they will be shown. Excerpts are either automatic or manually set for the post
https://forum.tagdiv.com/excerpts-introduction/

Thanks

Simion C.
tagDiv Staff

Hi,

Maybe you disabled the avatar display in WordPress settings
https://www.screencast.com/t/f8ETZBvDy
That setting will affect the author box avatars, check if it is enabled.

Thanks

Simion C.
tagDiv Staff

Hi,

There is an issue currently with the general modal image setting, it does not work as intended once activated. This problem is on our list and it will be fixed with as soon as possible. Sorry for this inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

We could take a look, please provide a link to your website and we will inspect it. As long as the widget is configured properly, and the Facebook like page is public (no restrictions) there should be no issue.

Thanks

Simion C.
tagDiv Staff

That will not happen, each category will have it’s own panel setting, you will have to set the color for each of them.

Simion C.
tagDiv Staff

Hi,

Could’t say exactly, basically as long as the theme requirements are met there should be no problem
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
The latest theme version has been optimized over the previous versions, also the tagDiv composer was optimized. Maybe your hosting provider could mention what exactly is causing the issues and what are the resulting problems.

Thanks

Simion C.
tagDiv Staff

Hi,

Those would be the backgrounds for the two rows in the homepage
https://www.screencast.com/t/m8HXhwRZ4iKs
https://www.screencast.com/t/5V3g52hfbJHh
Try editing the page with the tagDiv composer and remove the images set as backgrounds for those rows
https://www.screencast.com/t/PiCdbt1D
Let us know if there is still a problem.

Thank you

Simion C.
tagDiv Staff

Hi,

So you want that widget to have a similar border left as the other widgets, like this
https://www.screencast.com/t/DLb8FvkR9Zg
This would be the code for that

.temtitle {
padding: 0 12px;
border-width: 0 0 0 4px;
border-style: solid;
border-color: #29292a;
}

Thanks

Simion C.
tagDiv Staff

That will require modifications to the theme files, or you could use some CSS to prevent all clicking on those elements

.single .td-post-title .td-category,
.single .td-post-title .td-post-author-name,
.single .td-post-title .td-post-comments {
pointer-events: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

I will try to help you, please mention which elements you are looking for in the stylesheet or what exactly you are trying to do.

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately we have not tested such widgets with the theme, if you tried the implementation suggestions of the widget provider and there is a problem, then this could be a matter of incompatibility.
Make sure you are implementing the widgets exactly as instructed and try again.

Thanks

Viewing 25 posts - 10,951 through 10,975 (of 20,681 total)