Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

Hi,

Indeed, there is a limit of 30 sub-categories in the mega-menu
https://forum.tagdiv.com/topic/wont-show-all-sub-categories/
So the mega-menu by default will show a maximum of 30 sub-categories, 7 will be no problem. If you have a problem, please provide some more details about it and a link to your website, we will take a look.

Thanks

Simion C.
tagDiv Staff

Hi,

There is a hover color like this currently
https://www.screencast.com/t/WioCpDj7
That color originates from the demo
https://www.screencast.com/t/wOUq3v70
So either change it there directly, or remove that code and then the default situations will apply. It will affect the article titles on modules/blocks.

Simion C.
tagDiv Staff

Hi,

There are some errors in the page, the images are also not loading. I see you use a child theme, please do not change the name of the child theme, it will cause issues. Deactivate it or change it’s name to default, then check the results.

Thanks

Simion C.
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

We could take a look at the thumbnails and see if there is a problem. If you use high quality images originally, then the resulting thumbnails should be of quality as well, just like in the theme demo website
https://demo.tagdiv.com/newspaper/
So there would be no need to increase the quality of a quality image.

Thank you

Simion C.
tagDiv Staff

Hi,

That sorting options will not work with caching plugins unfortunately, this is mentioned in the feature description
https://forum.tagdiv.com/7-days-post-sorting/
So this option will not work as expected along caching plugins, there would be no solution in this case. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

That would be the space for the module meta (author name, date and comment count). I see these are not enabled, so you could remove that space with a code like this
https://www.screencast.com/t/O3F8HcvPgWJE

.td_block_16 .td-module-meta-info {
display: none;
}

Thanks

Simion C.
tagDiv Staff

That would depend on where exactly you want to display that image, for what elements. The demo uses block header template 6 for the blocks
https://demo.tagdiv.com/newspaper/block-header-6/
Then the background image is applied and some additional customization. You can use the browser inspector to create the necessary custom code
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
I will try to help you, mention for which elements you want to make this customization.

Thanks

Simion C.
tagDiv Staff

You can use ad boxes on pages, in any position possible. An ad box will should not cause issues with the blocks. So an ad box placed between two blocks should not create issues with the block filtering. An ad box is the only element that can be used to display ads on pages, provided by the composer.

Thanks

Simion C.
tagDiv Staff

Check in the plugins section, if you have a caching plugin installed go into its settings and clear the current cache, there should be a button for that. Also clear the browser cache, or test with a different browser.
We could take a look at the website if you could provide a link to your website.

Simion C.
tagDiv Staff

Hi,

Indeed that will be the case, the website will be boxed when a background color or image is set in the theme panel
https://forum.tagdiv.com/background-introduction/
From what I can see there is a background color set on the website at the moment, a black color. Please check the theme background color section and clear the color found there
https://www.screencast.com/t/I9zc4s7wRaJR

Thanks

Simion C.
tagDiv Staff

Hi,

That is the theme post sharing section, the socials you select in the theme panel will be displayed in the post page (top and bottom sharing sections)
https://www.screencast.com/t/2sbBFZLp
More socials could be added in future updates. If you would require more sharing options, it would be better and easier to install a sharing plugin than to modify theme files.

Thanks

Simion C.
tagDiv Staff

4. Simply remove the old theme and install the new one, the theme panel settings will not be lost. Posts and pages will not be lost. These are all saved in the database. After you install the latest version there should be no more problem. This is a guide you can follow
https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know the results.

Simion C.
tagDiv Staff

I see that most of your posts have reviews, note that the review stars will replace the author name and date by default. There is a setting in the theme panel to display the author name and date instead of review stars on blocks/modules
https://www.screencast.com/t/8IsMzelgA
Then if the author name and also the date are enabled they will be displayed.

Simion C.
tagDiv Staff

I though the problem was with the Instagram widget or social counter. Note that a featured video from Instagram is not supported if that is what you are trying to do
https://forum.tagdiv.com/featured-image-or-video/

You could enter the Instagram link in the beginning of the post content and select post template 5 (this template does not display a featured image in the post page)
https://www.screencast.com/t/Ea8imEG0
https://www.screencast.com/t/b7ZLil4tf

It will look like a featured post, but you will have to set a featured image for the thumbnails to be created.

Simion C.
tagDiv Staff

Hi,

I tried the same thing, there was no issue for me
https://www.screencast.com/t/8gWOnIpbR
https://www.screencast.com/t/4049W1hFWE
Try to disable all your plugins except theme plugins and try again. Let us know the results.

Thanks

Simion C.
tagDiv Staff

I could not say, it is highly unusual the only that category page has this issue. We could take a look, maybe we can identify why this is happening. If you could send us an email at contact@tagdiv.com and provide admin login we will investigate further.
Also include a link to this topic in the email.

Simion C.
tagDiv Staff

For the social counter, you have to edit a file from the plugin. You could use even the WordPress plugin editor
https://www.screencast.com/t/z3tpYife1J
Replace the selected code with the one provided in the pastebin
https://pastebin.com/8p6r7TDh
Then the counter will work as before
https://www.screencast.com/t/xjimwRFu

Simion C.
tagDiv Staff

What Catalin was trying to say, is that if you have full width elements in the website (stretched rows in pages, full big grids, full width revolution sliders, post templates will full width elements etc) and you set a background color/image
https://forum.tagdiv.com/background-introduction/
The result will be that the website will be boxed, there will be no full width elements displayed.

So as long as there is no background image or color, rows can be stretched
https://www.screencast.com/t/tM9dWee1jX
Full big grids can be used
https://demo.tagdiv.com/newspaper/full-big-grid-1/
Also header and footer sections can be stretched
https://www.screencast.com/t/ed3M6XfOG

Let us know if you have more questions.
Thanks

Simion C.
tagDiv Staff

Hi,

Indeed, each category has a setting for the category tag in the post page
https://forum.tagdiv.com/how-category-settings-work/
https://www.screencast.com/t/IfoibbnUjiq
https://www.screencast.com/t/ApTpn69VnJX
So you can set a color for the tags from each category, in the per category settings.

Thanks

Simion C.
tagDiv Staff

Please provide a link to your website, to a post or page that has this issue. There should be no such problems, the image you set as featured
https://forum.tagdiv.com/featured-image-or-video/
Will be displayed in the post page and also thumbnails will be created from it on modules/blocks. Be sure to clear all caching and CDN files if used after a theme update, although updating the theme will not affect post meta saved in the database, like featured images.

Simion C.
tagDiv Staff

That depends on your sidebar implementation on pages. If you use a widget sidebar elements that all you have to do is select the same sidebar for each of the elements
https://www.screencast.com/t/dsgfZKz3q
If you simply split the row in a 2/3 + 1/3 layout and add elements in it, then simply add the same elements. These would be the options of setting a sidebar on pages.
Let me know if I misunderstand something.

Simion C.
tagDiv Staff
menu - reply

Hi,

Indeed there is a problem it seems with sub-menu items, visible only when the menu item is active. I will add this issue on our list and it will be fixed in the next theme update. In the meantime use a code like this to fix the problem
https://www.screencast.com/t/4yln7ovua1hS

.td-header-main-menu .sf-menu > .current-menu-item {
z-index: auto;
}

Sorry for the inconvenience.
Thank you!

Simion C.
tagDiv Staff

We could take a look, please send us an email at contact@tagdiv.com and provide admin login access, as well as FTP and cPanel if possible. We will try to identify why this happens. Include a link to this topic in the email.

Simion C.
tagDiv Staff

That would be the WordPress logo – https://www.screencast.com/t/ErqxeFeLi
I could not say why the WordPress logo is blocked, never saw this before. Maybe your hosting provider could have an idea, or there could be similar cases online.

Viewing 25 posts - 10,976 through 11,000 (of 20,681 total)