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Simion C.
tagDiv Staff

Indeed there were some fixes made, mainly the issue where the tagDiv composer not being updated caused blank pages. The theme is now version 8.7.1 you can download it and install. Let us know if you are experiencing problems of any kind.

Thank you!

Simion C.
tagDiv Staff

Sorry for misunderstanding. That space would be where the author name, date and other meta are displayed. You could remove it like this
https://www.screencast.com/t/KsfNlNPRp

.td-post-title .td-module-meta-info {
display: none;
}

There is also a margin top set for the post content, that could be removed as well if needed
https://www.screencast.com/t/yoVWZVJ0Nh7

.td-post-content {
margin-top: 0;
}

The header menu could be centered like this
https://www.screencast.com/t/IUdTq9quz

.td-header-style-11 .td-header-main-menu {
text-align: center;
}

The links will inherit the theme accent color set in the theme panel. Or you can set the colors you want when creating the post
https://www.screencast.com/t/MamMFckcJE
If you want to change the colors for all the links in the post content at once, use a code
https://www.screencast.com/t/vryw7IhGC9a

.td-post-content a {
color: yellow;
}

Regarding the last question, I don’t quite understand where you want to make this change. If you could provide some more details it would be helpful.

Simion C.
tagDiv Staff

Those elements will only be available when the multi-purpose plugin is active. This plugin will also add more row layouts and options in the theme panel. Install and activate the multi-purpose plugin and they will appear
https://www.screencast.com/t/o0WBgm7Gz

Simion C.
tagDiv Staff

No problem, this is the code for that

.td-post-content .gallery {
pointer-events: none;
}

Once entered in the same location mentioned above, it will prevent any clicking on the gallery images.

Simion C.
tagDiv Staff

Hi,

The theme will try to update the plugin automatically, but seems sometimes it fails. Try to use FTP to install the composer. Remove the previous plugin folder from the uploads folder (if present) and paste the new one from the latest theme package (unzip it first). A guide for manually installing a plugin here
http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

All the plugins are provided in the plugins folder located in the theme package
https://www.screencast.com/t/sYM1QJGR

Thanks

Simion C.
tagDiv Staff

Changing the theme accent color will affect the header menu as well
https://www.screencast.com/t/UHD8sLAI
https://www.screencast.com/t/cYIwWbIz9n
A background for the header menu can be set here
https://www.screencast.com/t/f7sEwjiHtdl
https://www.screencast.com/t/rZGNyH61Jq3
Setting a color for the menu items when active and hovered will override the accent color
https://www.screencast.com/t/gwL4iQnNH1
https://www.screencast.com/t/23IloXFfh

Simion C.
tagDiv Staff

The website is not loading at all – https://www.screencast.com/t/B9A5retNiRj9
Please reinstall the theme properly – https://forum.tagdiv.com/how-to-update-the-theme-2/

Reinstall the version you were using or download the latest theme version. If you install the latest theme version update the theme plugins as well.

Check the theme requirements and system status recommended values
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Let us know if there still is a problem.

Simion C.
tagDiv Staff

I don’t understand what the problem you are referring to is about. We did not encounter any issues with the latest WordPress update (4.9.4) and the latest version of the theme.

There was also no negative user feedback in the matter. So if you could mention details about this problem we will try to help you. From your message concerning category update I don’t understand what the issue is.

Simion C.
tagDiv Staff

Hi,

I believe you have maybe reviews on posts, mainly point or percentages style reviews. These are implemented using inline CSS and they are detected as such. We will make modifications to the way reviews are styled and avoid this issue. These changes will be made as soon as possible.

Thanks

Simion C.
tagDiv Staff

Hi,

That is the ajax filter on blocks. When enabled the ajax filter will display all the categories by default. You can display specific categories in the order you want, only by entering category IDs in the provided field
https://www.screencast.com/t/mIap5x75GRU2
Category IDs can be seen here for example
https://www.screencast.com/t/ec7OHFMFdorm

Thanks

Simion C.
tagDiv Staff

Hi,

There already is a related articles section displayed in the post page when using the mobile theme plugin
https://www.screencast.com/t/bd6hg2DjW
The settings from theme panel will apply to this section on mobile as well
https://www.screencast.com/t/XHIrAmk24

Indeed the mobile theme files cannot be customized in a child theme, at the moment. If you want to customize files from it, you will have to modify the main files.

Thanks

Simion C.
tagDiv Staff

Hi,

That is not supposed to happen. The + should appear only when there is not enough space available to display all the socials. If you could provide a link to your website where this is happening we will take a look.

Thanks

Simion C.
tagDiv Staff

Hi,

That would be the case when using the overlay menu page template
https://www.screencast.com/t/6rNym0RDBwuV
The header menu will be transparent when this page template is selected (overlay), but only on that page. Change the page template if you want to display a background color for the header menu, on that page.

Thanks

Simion C.
tagDiv Staff

If you have a problem using the theme, provide all the details and we will investigate.

Simion C.
tagDiv Staff

This is where the background function is defined in the theme
https://www.screencast.com/t/v3NcveKrPJl9
I cannot say what should be done to avoid the background issue, you can try and make modifications to that function maybe.

Simion C.
tagDiv Staff

Hi,

I couldn’t say about disqus comments, but the default comments should appear. Check if the comments are enabled in the WordPress settings first (disable auto close)
https://www.screencast.com/t/cL1kpqQzLgd
Check in the theme panel – https://www.screencast.com/t/uoGi4jK8l
Check in individual posts – https://www.screencast.com/t/FNardINAouU
The comments should appear if enabled in all these places.

Regarding the disqus comments I found this guide with possible solutions
https://www.wpsuperstars.net/disqus-missing-comments-troubleshooting-guide/

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately there is no documentation we could provide you with in the matter. Use a default configuration and make tests, check if everything works properly.

Thank you!

Simion C.
tagDiv Staff

Hi,

WPBakery Page Builder plugin did not receive any updates, the latest version is 5.4.5 which is provided in the theme package. You can keep using this for your products.

Woocommerce provides shortcodes, these can be used in the tagDiv composer if you decide to use the tagDiv composer in the future
https://docs.woocommerce.com/document/woocommerce-shortcodes/
These shortcodes can be placed in text elements using the tagDiv composer
https://www.screencast.com/t/6YDbXpsd
https://www.screencast.com/t/3t4Vz2t8

Thanks

Simion C.
tagDiv Staff

We have tested the latest theme version with PHP 7.2 and there were no such issues present. If you could provide access to a testing website where you have identified the PHP version to cause issues, we will take a look. Provide admin login and FTP access.

We are doing the best we can to identify any potential issues, and fix them as fast as possible.

Simion C.
tagDiv Staff

The modification will affect post template default from what I can see, make sure there is an ad code in the custom ad 2 spot which you are using. I have tested this using default comments, and it is working for me. Try placing the shortcode in a different position in the post template structure (corresponding loop-single file). For example like this
https://www.screencast.com/t/zs6yyqVJs1K
https://www.screencast.com/t/DextPgDD

Simion C.
tagDiv Staff

It will not appear unless entered as mentioned, that is the current functionality. The type is added automatically by the plugin
https://www.screencast.com/t/5KOC0ZnTjQ
You could make the modification in the mentioned location
https://www.screencast.com/t/9q6wp6uS

Simion C.
tagDiv Staff

Please let us know if you need something else, regarding that gallery. I am not sure if you do or not. We will try to provide you with a solution for that as well.

Simion C.
tagDiv Staff

It seems there is an issue with the social counter. It will not appear as a widget or as an element in Visual composer unless the tagDiv composer is active. A solution would be to use the previous social counter plugin version (provided in 8.6)
https://forum.tagdiv.com/topic/social-counter-47/
We are very sorry for this inconvenience. All these issues are currently investigated, a theme update will be released as soon as possible.

If you want to switch to the tagDiv composer, you will have to recreate all pages with it. So the amount of work will be proportional to how many pages your website has. After you get some practice with the composer, it will get easier and easier to use
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://www.youtube.com/watch?v=C0ARTSimnUY&t=121s&list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE&index=4

Simion C.
tagDiv Staff

We are currently investigating the issues mentioned. As soon as the problem is identified and a solution is found, a theme update will be released. We are sorry for this unintentional inconvenience, hopefully it will be fixed quickly.

Simion C.
tagDiv Staff

Hi,

The composers should not be used together. Choose one and deactivate the other, there will be issues between them when both are active. The tagDiv composer is the main page builder now, however Visual composer will still be provided in the theme package.

More about the tagDiv composer here, in these tutorials
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://www.youtube.com/watch?v=C0ARTSimnUY&index=4&list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE&t=120s

Thanks

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