Hi,

The theme container width without a background is 1068px (with background is 1164px), there is no setting to reduce the theme general width. Making modifications to this fixed value would most likely break elements on pages. They are all dependent on the fixed predefined width, it is not recommended to make any changes to the theme width by code modifications.

Thanks

Hi,

The theme does not have an auto load feature available at the moment. This is added on our request list, it might be implemented in future updates. I could not say for sure however.

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Hi,

There seem to be problems even displaying the website properly in some cases, it appears broken for me. I would suggest to deactivate any optimization plugins you might have, if you use CDN configure it like this
– https://forum.tagdiv.com/cloudflare-cdn/
Check the theme system status and make modifications according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make the changes if needed. Then check if the issue is still present.

Thanks

Hi,

The filter you mention will work only for blocks (not big grids), where it allows to display categories (or other elements) to filter the block dynamically.
Adding it to the category page will do nothing. There might be more options added for the category pages over future updates.
At the moment category page settings can only be made in the theme panel
– https://forum.tagdiv.com/how-category-settings-work/

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Hi,

I don’t know what more I could add in this matter. This theme feature works properly in the intended circumstances. If it does not work with the setup you have then most likely you will have to modify theme files.
As I mentioned we cannot provide such theme modifications, these have to be first recreated then fixed and tested. You could consider hiring a freelancer to help you with theme modifications.
A possible starting point in the theme js file – https://www.screencast.com/t/KTRr1IvyC68
Note that the theme uses the minified version of the js
– https://www.screencast.com/t/K0lQVJGr9kIm
There are online tools to unminify it, make modifications and minify it back.

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Hi,

You could use the Yoast SEO plugin for social optimization
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/custom-open-graph-tags/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/

Thanks

Hi,

Please try as as a first step to deactivate all plugins except theme plugins, then check if the composer works properly.
Additionally check the theme system status, ask the hosting provider to make changes according to this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
Seems there is a 404 on a theme file, ultimately you could try a theme re-install by FTP if possible
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.

Thanks

Hi,

1. From what I can see that is the WordPress admin bar. The admin bar should not be displayed for visitors/users that are not logged in. If you made modifications to WordPress code, or installed a plugin to change this functionality, please remove it and the admin bar should be removed. Try deactivating all plugins except theme plugins and clear all caching. Check the results.

2. I don’t see any problem with the post content on the website, compared to the demo posts for example
– https://www.screencast.com/t/LcXjxaQXf
Please correct me if I misunderstand the issue.

Thanks

Hi,

Maybe the plugin does not work on pages, only posts and categories. But that would mean it should not work on Visual composer pages as well.
Unfortunately we have not made any tests with such plugins and the tagDiv composer, I could not give you a solution or cause for this to happen. Normally the posts are meant to have a single author, that will be displayed.
The plugin you mention also seems to be somewhat outdated for the latest version of WordPress and theme.

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Hi,

I could give you a code to move the text element as you want by modifying it’s position forcibly but it might create problems on smaller screens. It would have to be responsive as well. The header and the page content are different containers.
Also a solution by code for the text column, will affect all columns on the website, unless a custom class is set to it.
First set a class to the element like this – https://www.screencast.com/t/OS1N4rgxXV
Then enter this code in Theme panel->Advanced CSS in the desktop section

.myclass.vc_column_text {
position:absolute;
top: -160px;
z-index: 9999;
left: 28%;
}

This one in the Advaced CSS-> Landscape section

.myclass.wpb_text_column h3 {
font-size: 14px!important;
}
.myclass.wpb_text_column {
top: -150px;
}

The result should be like this on desktop – https://www.screencast.com/t/xnLe9wx058
As the screen gets smaller like this – https://www.screencast.com/t/qQpCbgjj
This would be a solution in this case, you could give it a try.

Thanks

Hi,

That would not be a good solution, the ads themselves should be responsive and adapt to available width, not trying to adapt the whole website for and ad.
The sidebar like all containers on the page will be resized when needed, but it seems the ad remain the same size
– https://www.screencast.com/t/UQDbm3ge
Either have responsive ads that will be resized or have different ads if possible optimized for each device.

Thanks

Hi,

That code outputs the theme name and version in the page source, I don’t know how this is an inconvenience for you. You could remove it from the shown file if you want.
There is no relation between this code and the Visual composer plugin provided bundled in the theme package.
I don’t understand what exactly you are trying to do with the theme files, maybe you could provide some more details and I will try to help you.

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Hi,

Cloudflare with the recommended configuration should not create any issues. There were similar cases where the mobile version was served wrongly in different Cloudflare settings.

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Hi,

@ozgur Please send us an email at contact@tagdiv.com and provide admin login information. We will take a look at the issue. Also paste a link to this topic in the email.

Thanks

Hi,

You can use the Yoast SEO plugin to customize and optimize the Google search results. Please follow these guides for more information
– https://yoast.com/google-webmaster-tools-search-appearance/
– https://yoast.com/what-is-an-xml-sitemap-and-why-should-you-have-one/
– https://kb.yoast.com/kb/how-to-connect-your-website-to-google-webmaster-tools/
– https://kb.yoast.com/kb/submit-sitemap-search-engines/
– https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/

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Hi,

Either deactivate them and remove them from WordPress plugins section, or delete them by FTP directly. Both methods should work without any issues.

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Hi,

That is unusual, I have tested the setting and it works properly. That is the purpose of the option, to remove the author name on posts if not needed.
It could be removed with CSS as well like this
– https://www.screencast.com/t/22a8w9ii

.single .td-post-title .td-post-author-name {
display:none;
}

But as I mentioned before, this would not be needed since there is a theme option specially for this. Please provide a link to your website so we can inspect it.

Thanks

Hi,

A sorting by oldest posts is not available at the moment for the category pages. There could be changes to the category pages in future updates, so this sorting might be available. I cannot give you an exact timeframe for this however.

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Hi,

I am not finding any similar issues in a WordPress network environment, from searching online. We did not make any tests with the theme in a multisite, so I really could not say why this is happening for admin level users. Maybe check error logs, use the browser inspector to see if there are any errors in the console while saving the menu changes as an admin.

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Hi,

If you are planning to use Visual composer for your pages, then deactivate the tagDiv composer. Single images are affected by both composers when they are active.
After deactivating the tagDiv composer plugin the image should display properly.

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Hi,

I have inspected thew website, at the moment there is a background set on the website but the extra header space is not present
– https://www.screencast.com/t/cbgbK1S2t
There is no problem with the header from what I can see.

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Hi,

You could simply unminify the files if that is needed, there are online tools that can do this. Like this one for example
– http://unminify.com/

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Hi,

From what I can see the demo code is still applying
– https://www.screencast.com/t/ZCTAl2IFCf
The result after removing it should be like this
– https://www.screencast.com/t/AtWVTEOyrr8e
If you removed the code as shown, it means it is still being served from cache. Please clear any caching installed, then check the results.

Thanks

Hi,

Please check the theme system status parameters, ask your hosting provider to make modifications according to this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause the issues you are describing. After making the changes check if the theme panel works properly. Let us know if there still is a problem.

Thanks

Hi,

You could comment it, there should not be any problems. The text will simply not be displayed anymore
– https://www.screencast.com/t/QogMFxEgC4
An option to disable the Live CSS editor is not available at the moment, it could be implemented in future updates. If you are not using it, you could disable it as mentioned in this topic
– https://forum.tagdiv.com/topic/live-css-div-on-the-frontend-luckily-in-displaynone-mode-for-everyone/

Thanks