Hi,

I don’t believe this functionality is currently on our list, it could be considered at some point if there are more requests.
We have not made any tests with such plugins unfortunately, so I could not recommend one or the other. You could try some free plugins if possible, that offer this feature.

Thanks

Hi,

There is an option to customize the custom post type post template. Please see this guide
– https://forum.tagdiv.com/custom-post-type-support/
This is based on the default post templates, you can create a template for each custom post type as shown.

Thanks

Hi,

That could be caused by insufficient resource allocation. The theme has a system status section, the parameters have to be set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make changes if needed. Then check if the issue is solved. Let us know if there is still a problem.

Thanks

Hi,

That would be the default configuration of the social counter, with Envato socials. You will have to enter your own information. Note that each counter needs to be configured, they are individual elements. Simply remove the default information and enter your own. Everything is mentioned in the guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Depending on the location of the widget, you can either edit the page to configure it
– https://www.screencast.com/t/V0TtFzEeqiS
Or in Appearance->Widgets – https://www.screencast.com/t/OKkN5kdf9

Thanks

Hi,

Unfortunately the theme does not have such a functionality for the post featured image. There is no option to open a custom link when clicking the featured image. I really could’t say how you could create links dynamically for each individual post.
Something like that could be possible if you were to use a post template that does not display the featured image in the post page, that way you could enter the image in the post content with a link. Like post templates 5 or 12
– https://forum.tagdiv.com/post-templates-2/

Thanks

Hi,

The code provided in the child theme functions and stylesheet has not changed over the previous updates. We have updated the child theme theme image, not the version however
– https://www.screencast.com/t/HogjCpvdd
We will update this in the future update hopefully.
Regardless, that version will not be a problem, you can keep using older versions of the child theme.

Thanks

Hi,

You could simply edit the page with the tagDiv composer, and create the layout you want
– https://www.screencast.com/t/C6nyOJOB
Split the row as you want and start adding elements in the resulting columns. Rows can be stretched as well if needed
– https://www.screencast.com/t/A3NrzEAX
Check this tagDiv composer tutorials as well
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://www.youtube.com/watch?v=C0ARTSimnUY&t=2s
Please let us know if you have further questions.

Thanks

Hi,

1. The rows can be stretched to full width, so you could do it like that
– https://www.screencast.com/t/A3NrzEAX
So place the ad box in a stretched row and it should be full width. Test with larger images in the ad code for best results.

2. There is a default margin for each custom ad, you could modify it with a code like this (you can try other values in the code, depending on how you would like it to look)
– https://www.screencast.com/t/fwmU4Xgf
– https://www.screencast.com/t/2yD261JAuNa8
Enter the code in Theme panel->CSutom CSS

.td-a-rec-id-custom_ad_1 > div {
margin-bottom: 22px;
}

Thanks

Hi,

The FTP method would be the best way of updating the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme panel settings and custom code will not be lost, however it is always better to make a full backup just in case.

Thanks

Hi,

You could use inner rows to multiply the columns, maybe you could create a different layout in this case
– https://www.screencast.com/t/B8LzYYuJbd
On mobile the columns will be displayed one after the other. Also a possible solution would be to hide the row or elements on mobile
– https://www.screencast.com/t/9jbTF9cfaniq
– https://www.screencast.com/t/UZbsPqVtzS
Or you could leave it like it is and I could give you a code to display the team members like this. First add a custom class to the row containing the team members
– https://www.screencast.com/t/Uy3tksy6Nb7
Then based on that class a code like this will display the members like this
– https://www.screencast.com/t/rBvRg2pCr
That could be a solution. If you decide to use it here is the code used in the example

.myclass.td-pb-row [class*="td-pb-span"] {
width: 49%!important;
float:left;
padding-left: 5px;
}

This code must be entered in Theme panel->Advanced CSS phones section.

Thanks

Hi,

@weselltickets Replied in the other topic. The breadcrumb as the other mentioned elements will be affected by the theme primary category setting.

Thanks

Hi,

Please make sure you are setting the primary category with theme option, not the Yoast plugin option
– https://www.screencast.com/t/YYqvbh3rktN
– https://forum.tagdiv.com/primary-category/
I have tested the feature and it works properly, so there should not be any issues for you as well.

Thanks

Hi,

You could try the Adrotate plugin, this plugin is recommended by many of the theme users in case the theme ad options are not sufficient. Other ad plugins may not work properly, so you could make some tests with Adrotate, it may have the options you need as well.

Thanks

Hi,

@cstyn The same solution should work, here are also some more similar topics and discussion
– https://forum.tagdiv.com/topic/a-few-errors/
– https://forum.tagdiv.com/topic/fetching-with-google/

Thanks

Hi,

The ajax menu will display categories by ID, each category has a unique ID
– https://www.screencast.com/t/TzNMHu6CnDJ8
– https://www.screencast.com/t/l84aiFa0Fi
Please use the category ID’s not name or slug, it will not work with those values.

Thanks

Hi,

The theme does not have options to customize the category descriptions, at the moment. These descriptions will have a default styling predefined in the theme. The Yoast SEO plugin if installed will add the MCE editor for the category description field
– https://www.screencast.com/t/WY5ZcAQN2QkD
The current result you achieved for the description is very good indeed, thank you for posting the suggestion, it could be useful to other users.

Thanks

Hi,

You could try the implementation from the topic provided above, for Facebook comments
– https://forum.tagdiv.com/topic/facebook-comments-2/
An official guide is not available, the method presented in the topic should work however.

Thanks

Hi,

I get this result when enabling the Visual tab
– https://www.screencast.com/t/rkicbglHQfwN
There is a problem with the buttons margin it seems, a code like this solves that problem
– https://www.screencast.com/t/jRqy7IrMsj4E

#bbpress-forums .mce-toolbar .mce-btn button {
margin-bottom: 0;
}

Thanks

Hi,

When using smart lists in the post content, the article ads will not be displayed. There are options to enter ads in the smart list itself, in the theme panel
– https://www.screencast.com/t/OLy4Jc3HL
These smart list ads will be the only ads displayed when a smart list is present in the post content. That is the current functionality in this case.

Thanks

Hi,

That is unusual. Please check the theme system status and make modifications to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make them for you, if needed. Also check if the mbstring PHP extension is available on the server
– https://www.screencast.com/t/IGpApZmFXe
In some similar cases it’s absence caused blank dashboard pages. Additionally you could try as a test to deactivate all plugins except theme plugins, check if this has any effect. Let us know the results.

Thanks

Hi,

If you removed it from there then it should not be displayed anymore, since the code is no longer present. I have removed the same code and it is working.
That can only be the result of caching. Please clear the browser cache, or try with a different browser.

Thanks

Hi,

You can control the block height, there is a a setting for that
– https://www.screencast.com/t/99R2nRpRoXO
There are also multiple image settings in this element, that you can use to create the needed result.

Thanks

Hi,

There would not be enough container space to display the desktop ad on tablet, that is why the ad should be responsive and present a smaller ad depending on the available width, adapt depending on space. Or use different ads optimized for tablet.
Maybe these topics would be useful
– https://support.google.com/dfp_premium/answer/3423562?hl=en
– https://www.promisemedia.com/online-advertising/how-to-make-responsive-dfp-ad-units
– http://adtagmacros.com/how-to-make-responsive-ads-in-dfp/
Also this topic in the forum
– https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/

Thanks

Hi,

It would be useful if we could inspect this situation first hand. We may need to make some tests if possible, please send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the email.

Thanks

Hi,

You will have to enter adrotate shortcodes in the theme panel ads sections, not PHP code. Maybe these guides would be useful to configure the plugin
– https://ajdg.solutions/manuals/adrotate-manuals/
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thanks