Hi,

Please provide an example of the issue for a better understanding. Some screenshots would be useful, or a link to your website where this is happening.
If you decided to use Visual composer, please deactivate the tagDiv composer. Some elements like the single image for example, have different functionality on each composer. If they are both active the images may not display properly.

Thanks

Hi,

This is unusual, I don’t think I saw this issue before. So once entering the image inside the post content, it cannot be removed or edited.
This could be caused by a plugin, try deactivating all plugins except theme plugins. Then check if the issue is solved.

Thanks

Hi,

That is not an error, it is mentioning that the !important tag is used, as well as an overqualified element. Nothing to worry about.
However the code should work properly. If it is not applying and there is no effect after entering it, it could be caching.
Clear all installed cache after adding the code in the theme panel.

Thanks

Hi,

You can try a code like this for example, to color the arrow and maybe increase the size if you wish
– https://www.screencast.com/t/mFfDWHVuT3

.td-next-prev-wrap a {
color: #000;
font-size: 9px;
}

The browser inspector tool is a very useful feature, it can be used to make this kind of customization to different elements. This is a guide
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

That may not be so easy, the slide is a complex element. You could try to integrate the condition where there are other conditions, then check the results
– https://www.screencast.com/t/ztgzk4bJG
You can keep testing but it will probably not be easy.

Thanks

Hi,

I have asked the developer team, there have been no tests made using REST API. At a given point testing could begin, but I could not give you an exact timeline. I believe there are other priorities at the moment. Sorry if this is an inconvenience for you.

Thanks

Hi,

I have tried this in a text element using Visual composer
– https://www.screencast.com/t/toFEMKSB
– https://www.screencast.com/t/zrFAVyFu
Edited the text with a few enter button presses, then saved the page and viewed it
– https://www.screencast.com/t/lMF81Zsb
– https://www.screencast.com/t/Fxe5WyKb
The text remains exactly as entered. Something could be affecting the layout in your case, maybe a plugin.
You could try deactivating all plugins except theme plugins as a test, and check if the issue is solved.
If it is not please provide a link o a test page or where the issue is happening if possible, we will take a look.

Thanks

Hi,

These are the only settings that can be used in these cases. Similar sorting or filtering in blocks will produce the same results. If you already display posts from the News category in the top grid, maybe remove this category from other block ajax filter.
The ajax filter displayed on the blocks can be customized to display particular categories. Enter the IDs you want, except the News category
– https://www.screencast.com/t/U44AzvuSJ

Thanks

Hi,

So you would like to remove the tint, but only for the top part of the featured image when using post template 7. That could be possible if you edit the theme stylesheet, this is where the top tint value is set
– https://www.screencast.com/t/QuWv6chj
If you were to set that 18% value to 0, the top tint will not longer appear.
Or enter this code in Theme panel->Custom CSS to override the default values
– https://pastebin.com/TC6DAchZ

Thanks

Hi,

The mobile theme plugin has predefined templates for most elements, including smart lists. These template will be displayed on mobile when the mobile plugin is active, regardless of the desktop selected style
– https://forum.tagdiv.com/the-mobile-theme/
This mobile plugin is not required, you can choose not to activate it. Then the same content and styles from desktop will be displayed on mobile. The main theme is fully responsive and will adapt the website to all devices.

Thanks

Hi,

It is considerably faster because for example it does not display page builder content. Mobile pages have to be created through the mobile editor. There are predefined templates for the front page, post pages, category pages, smart lists etc. It has also predefined fonts. These cannot be changed. Settings are kept to a minimum
– https://forum.tagdiv.com/the-mobile-theme/
The mobile theme is not a required plugin however. You can choose not to use, and display the same content from desktop.
There is no option to remove the sidebars for mobile at the moment, this will work only for the mobile theme. Something like this could be available in the coming updates.

Thanks

Hi,

That is not supposed to happen. If you have two posts in that category and only one is included in the Featured category, then the result of that filtering and sorting configuration would be one displayed post. I have tested this, for example there are multiple posts in the Gadgets category
– https://www.screencast.com/t/rhhUNcYlZsN
Only one post from this category are is included in the Featured category
– https://www.screencast.com/t/ugJylNXl
The result of a filtering by Gadgets category and featured sorting is like this
– https://www.screencast.com/t/JG0Va5d0u

Thanks

Hi,

That could be an option available in future updates. The tagDiv composer will improve greatly in the coming updates.

Thanks

Hi,

That referrers to the category tag
– https://www.screencast.com/t/SGQiqqfsGl
If it is enabled in the theme panel, the category tag will be displayed on the slider
– https://www.screencast.com/t/gPvgsSt2zxQ
A possible cause for the revolution slider to not function properly, would be insufficient resources. Check the theme system status and see if it is set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

I have tested some of your posts in the Google structured data testing tool, there are no issues present
– https://www.screencast.com/t/RBzRzGaXOUom
– https://www.screencast.com/t/lPkipKe5bA
If there were errors they would appear in the test tool. The theme is tested and does not provide any errors in this matter, so there should not be any problems.

Thanks

Hi,

That could only be possible by removing the sidebar with a CSS code, something like this

.single .td-main-sidebar,
.category .td-main-sidebar{
display:none;
}

This code entered in Theme panel->Custom code->Advanced CSS in the phones section, should re move the sidebar for mobile devices. Try it if you wish and see if it works properly.

Thanks

Hi,

I have placed the issue on the list, it will be fixed as soon as possible, for all situations. Potentially as soon as the next theme update. Sorry again for any inconvenience caused.

Thanks

Hi,

So you would like to create e a drop-down menu, that is not difficult to do. You simply need to arrange the menu items in a required order, like this example
– https://www.screencast.com/t/KFkp5hPZnhQ
– https://www.screencast.com/t/p1fBK0tY1n
More useful information here in this guide
– http://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/

Thanks

Hi,

That would only be possible by editing the theme files, there is no setting to not display the theme panel or parts of it for admin level users.
Mainly you will have to comment the ad sections you do not want to appear, in this file
– https://www.screencast.com/t/td3SRL4E55
Each section you comment there will not appear anymore
– https://www.screencast.com/t/Q5sDzQSAr
– https://www.screencast.com/t/XpKDMMwL

Thanks

Hi,

You can upload these fonts in the theme panel, if they are not available. This is a guide mentioning how to load custom font files, then they will appear in the dropdown selection
– https://forum.tagdiv.com/font-customization/
– https://www.fontsquirrel.com/fonts/list/language/thai

Thanks

Hi,

You can change the title of the more articles in the theme translation settings
– https://www.screencast.com/t/bhlwgECYXzN

Thanks

Hi,

As I mentioned each post template has a corresponding loop-single file. Enter the code in the loop-single file for the post templates you are using. The file you mention, loop-single.php corresponds to the default post template
– https://www.screencast.com/t/xRYzX7gtjd
Modifications to this particular file will affect only posts using the default post template. If you use other post templates on other posts, you will have to enter the code in their corresponding loop-single files as well. That would be the best way to do this.

Thanks

Hi,

At the moment the ad seems to be in the right position, in the sidebar
– https://www.screencast.com/t/3TWTuw49Bi3
That is where it is supposed to be displayed, I could not say why initially it appeared below the footer, now it functions properly however from what I can see.

Thanks

Hi,

The speed booster plugin will not work if it detects plugins that are not part of a predefined list of plugins. This checking could be disabled, please see this topic
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks

Hi,

Your website seems to be in maintenance or having problems from what I can see
– https://www.screencast.com/t/cdZVtBSWAD0W
There could be a solution for that with CSS, but the website will have to be displayed properly before trying it.

Thanks