Hi,

If you have ruled out plugins to be the source of the resource usage, maybe you could ask your hosting provider to to check what exactly is causing the heavy usage. There might be logs that they can check.
Additionally if possible, please each provide a link to your websites so we can inspect them.

Thanks

Hi,

That could only be done through a translation plugin, the theme does not have any options that would allow users to select the language. There are only options to translate the strings that the theme uses, by the admin
– https://forum.tagdiv.com/loading-translations/

Thanks

Hi,

@bgdenis If the manual activation is not working, we will have to investigate this further. If you have’t already, contact us by email at contact@tagdiv.com and provide admin login information. We will try to identify why this is happening. Also paste a link to this topic in your email.

Thanks

Hi,

The blocks and grids cannot be changed, either to reduce or enlarge their size. There is no options for this and it should not be attempted. These elements are predefined in the theme.
You must choose the block or grid type that you wish, and make sure you use bigger images as featured images, so proper thumbnails will be created by the theme. Here you can see more information about the module thumbnail sizes, and more general information
– https://forum.tagdiv.com/theme-thumbs/
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Blocks usually require smaller thumbnails, but grids need larger images.

Thanks

Hi,

That is a design choice for that particular demo. You could remove it with a code like this for example, in Theme panel->Custom CSS section
– https://www.screencast.com/t/NhYXDqgnYwg

.td-sound-radar .td-header-style-1 .td-header-menu-wrap:before {
display: none;
}

Or remove it directly for the demo stylesheet
– https://www.screencast.com/t/VuTmWZkq1
You could customize it if you wish, I will help you if you could provide details about hwo you wish it to be.

Thanks

Hi,

The author box requires an author ID to be entered in the required field. This guide mentions how the ID can be found
– http://www.wpbeginner.com/beginners-guide/how-to-find-post-category-tag-comments-or-user-id-in-wordpress/
Enter the user ID and it will display user information. If there is a problem setting it up, please provide a link toy our website so we can inspect this element.

Thanks

Hi,

You could enter the code in the Advanced CSS section. If you want it to apply only for desktop, enter it in the desktop section
– https://www.screencast.com/t/6olh7daevN
The the code will affect only desktops, not mobile.
Or configure the font how you want using theme panel options (each module article title can be customized) and then create a custom code for mobile
– https://www.screencast.com/t/X7BphryFS
Here is a list mentioning then modules that each block or grid are made of
– https://forum.tagdiv.com/theme-blocks-modules/

Thanks

Hi,

Try adding it in the header template you are using, the files are found here
– https://www.screencast.com/t/iBhFHQs2AHzj
Placing it as a menu item will require you to enter it in these files however
– https://www.screencast.com/t/49Z1aMDLcCgi
Edit the files and experiment with the code, while checking the results. Maybe you can get the result you want. If you cannot get it where you want it to appear, maybe try to place it in a different location.

Thanks

Hi,

I have inspected the website, but I don’t see anything wrong with the socials in the footer, or their alignment
– https://www.screencast.com/t/acMxFqu7BMo
That is how they should display. Please correct me if I misunderstand.

Thanks

Hi,

The modules are not intended to display taxonomies, only categories will be displayed as tags. A modification like this would not be simple, and require a lot of testing for multiple situations. If there was a simple solution I would happily give it to you. Maybe this option will be available by default in future theme updates, but I cannot say for sure.

Thanks

Hi,

There is an option to add reviews for posts, like this
– https://forum.tagdiv.com/reviews-2/

Thanks

Hi,

This could be caused by insufficient resources. Please take a look at these WordPress and server parameters and make modifications if it is required
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make them for you if needed. Also note that the theme is tested with PHP versions up to 7.1.
These together with the theme requirements should ensure the functionality of the theme and theme included plugins
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

This is highly unusual, the socials are displayed everywhere but the homepage footer. They do not seem to be loaded at all on the homepage. The container where they should be is empty.
A suggestion would be to briefly deactivate all plugins except theme plugins as a test. Clear all caching after doing this, and check if the socials are displayed. Additionally if you made any modifications to the theme files, check them as well.

Thanks

Hi,

That was a decision at the moment the theme was created. Visual composer should be used only for posts. However there are users which built their posts with the composer. It can be enabled if it is absolutely required for your website
– https://www.screencast.com/t/8Av3bNt06nNc
Please take into consideration that a considerable amount of options and features will be added to the tagDiv composer only, in coming updates. This composer is created specially for the theme, it’s functionality will increase in future updates
– https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide the website there. We will take a look. Also paste a link to this topic in your email.

Thanks

Hi,

The composer does not have a widget or element created specially for PHP code. If you require such an element you could maybe try plugins that have the option. Or maybe try a solution like this
– http://www.wpstuffs.com/how-to-execute-php-code-in-text-widget-without-using-plugin/
– http://www.helpersways.com/2015/09/use-php-code-in-wordpress-widget-without-plugin.html

Thanks

Hi,

There seems to be a code that prevents the avatars from displaying, as well as the author box, tags, next/prev articles and bottom sharing
– https://www.screencast.com/t/jZLFEJXDO
I could give you a quick fix to further overwrite this code, but it would be better to remove it. Please check all the theme panel Custom code sections and remove it if it is present there. Mainly check the Custom HTML and Custom CSS sections.

Thanks

Hi,

The theme uses the default WordPress search functionality. I believe tags or categories are not included in the search process. This could only be achieved trough code modifications, or easier by installing a more advanced search plugin
– https://wordpress.stackexchange.com/questions/85721/search-posts-by-tag
– https://www.rfmeier.net/include-category-and-post-tag-names-in-the-wordpress-search/
– http://www.wpbeginner.com/showcase/12-wordpress-search-plugins-to-improve-your-site-search/

Thanks

Hi,

The block filtering will not check if the post belongs to both categories, before displaying them. It will show posts that belong to each of the categories you enter in the filter. There is no filtering available that would have that functionality.
Maybe you can find a different way of displaying the posts you want in the blocks, using the present sorting and filtering
– https://forum.tagdiv.com/block-settings-tutorial/

Thanks

Hi,

From what I can see the plugin you mention is a page builder. You should try and use one of the two page builders provided with the theme. Either WPBakery page builder (Visual composer) or the tagDiv composer (this front-end page builder is built specially for the theme).
These are tested and work properly with the theme. Please note that we will considerably improve the features and options offered by the tagDiv composer in the next theme updates.

Thanks

Hi,

The theme is fully responsive and will adapt the website for every device. All the theme elements are responsive. I have inspected the website, there seem to be no side scrolling issues at the moment
– https://www.screencast.com/t/XAE13GbDHxhh
– https://www.screencast.com/t/JU4C7p1vyO
If it happens again please try and scroll to the sides and see what exactly is causing the issue. Usually these issues are caused by ads that are not responsive or optimized for mobile.
The menu is not working on desktop as well, so it will not work on mobile. Please re-add each of the menu items as categories, if they are categories
– https://www.screencast.com/t/tcMNvH8qBzt
This is a guide if you would like to create mega-menus
– https://forum.tagdiv.com/mega-menu/

Thanks

Hi,

As an actual featured image you can only use images from the WordPress media library. You can use external featured videos
– https://forum.tagdiv.com/featured-image-or-video/

Thanks

Hi,

Please check the theme system status as well. Check if the WordPress and server parameters are set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make the changes for you if needed. Then check if everything works as intended. Insufficient resources can cause issues using the theme and also plugins. Please let us know if you still have problems.

Thanks

Hi,

The ad should be displayed after the number of posts entered. It will not repeat the same ad multiple times in the loop. So if you set it to 2 posts for example, the ad will be displayed after two posts and stop, it will not be repeated. If that is what you need, you will have to modify the loop ad used by the mobile theme plugin.
Something like this will repeat the ad if that is what you want
– https://www.screencast.com/t/dykTHoHYU43
Try it and make some tests to see of everything works properly.

Thanks

Hi,

It could be possible with some CSS code. For a more accurate solution please provide a link to your website, we will try to give you a solution.

Thanks