Hi,

It seems you have set a custom size on the header menu wrap, that is causing the space you mention
– https://www.screencast.com/t/HmYRUBRvuT
Please try and remove that code from where it has been added, and the header will display properly
– https://www.screencast.com/t/lW2j0jFhqK6r

Thanks

Hi,

You just need to enter the code in the Theme panel->Custom Css section
– https://www.screencast.com/t/NwJOaElHPK
The code will make the excerpt that is displayed on the mentioned block, the size you want.
If you wanted something else, please correct me.

Thanks

Hi,

The same shortcodes you are using on Newsmag should work properly on the Newspaper theme as well. The mobile theme has options to display ads in the theme panel, you just have to enter your code in the ad section that you want and they will be displayed on mobile – https://www.screencast.com/t/ji0qbMyrnO5h

Thanks

Hi,

I have inspected your website but I am not getting the result you mention
– https://www.screencast.com/t/oQllSoKbUq
The website is mobile friendly according to the test.

Thanks

Hi,

The mobile theme plugin does not use lightbox feature that you mention. This decision was made to keep the loading speed as low as possible for mobile users. If you need a lighbox for the gallery on the mobile version of the site, then you should disable the mobile theme plugin and use the standard responsive version of the theme. The mobile theme is optional, and was designed to be a slight as possible. Some features are not meant to work when using it. You can simply deactivate it and the theme’s responsive design will adapt to every screen size, and the same content from desktop will be displayed on mobile.
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

Try disabling some of your items from the screen options on the posts page
– https://www.screencast.com/t/uZZKBoim
Maybe there simply is not enough space for all of the items to display, and that is why it seems broken like that.

Thanks

Hi,

This option was introduced in one of the previous updates
– https://www.screencast.com/t/Luh9C66C
To benefit from this feature you will need to update your theme. Here is a guide to help you through the update process – https://forum.tagdiv.com/how-to-update-the-theme-2/
Also be sure to update the plugins that are bundled with the theme package. This is a guide to update the Visual composer editor – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

You could hide the social icon you don’t want on mobile with some css, like this
– https://www.screencast.com/t/iQZesG6HT7B
Please try this code and see if it is working for you. Enter it in Theme panel->Custom Css

@media (max-width: 767px) {
.td-social-pinterest {
display: none!important;
}}

Thanks

Hi,

After further investigation it seems there is a problem with this post template, in the current version.
This issue will be fixed as soon as possible. We are very sorry for any inconvenience created.
In the meantime you could use this code to see if it fixes the image in this particular post template
– https://www.screencast.com/t/koQAE6JQxCRB
– https://www.screencast.com/t/eMr4TRm8SGxc
Try entering the code in the Theme panel->Custom Css

.td-stretch-height {
height: 100%;
width: 100.03%;
margin: 0;
position: relative;
}

Thank you for understanding!

Hi,

For a full documentation guide to help you get started and use these plugins on your website, please check this links provided below. Everything there is to know about the settings and configuration needed is mentioned in the guides
– https://codex.bbpress.org/
– https://codex.buddypress.org/

Thanks

Hi,

You could style the text logo tagline with a Css code. The default properties come from the demo style
– https://www.screencast.com/t/ZDL4usieH
Like this – https://www.screencast.com/t/W0LjXjJMltBO
This is the code used in the example if you decide to use it and further style the tagline

.td-politics .td-header-style-11 .td-tagline-text {
font-size: 15px;
font-style: italic;
}

Or you could make the changes directly in the demo stylesheet
– https://www.screencast.com/t/3zrcdgrEt

Thanks

Hi,

To remove the social counter from your page, all you need to do is to open the page in the Visual composer editor, and simply remove it – https://www.screencast.com/t/Q5mD661aLu
Then follow the installation steps for the widget you want to to display on your page, instead of the social counter.

Thanks

Hi,

There should be one universal favicon for the website. You could try to manually locate the one that is currently displaying and remove it. Try looking in the root of your domain
– https://www.screencast.com/t/UKjkf4cd
That seems to be the solution for other users of the same hosting
– http://forums.hostgator.com/get-rid-hostgator-alligator-t320347.html
Then use the option from the theme panel to upload your favicon, or just upload a new one instead in the same location.

Thanks

Hi,

It is required to enter the specified information when configuring the social counter. Please follow the steps as described in the guide that was provided above. Some socials just require you to enter the Id, but for Facebook additional data needs to be entered as mentioned in the tutorial, in order for it to work. Also it needs that your Facebook profile page is public, not private.

Thanks

Hi,

You can use the child theme sample provided in the latest theme package for your website, and it will work properly.

Thanks

Hi,

If you mean the font size for the excerpt, you can increase it only for that particular block with a code like this – https://www.screencast.com/t/0eJHZcvwAD
The default value is 13px. This is the code used, you can modify the value according to your needs

.td_block_18 .td-excerpt {
font-size: 18px;
}

Thanks

Hi,

This is how I am seeing the news ticker on the pages. I see no problem with the element
– https://www.screencast.com/t/ZTOQzsVQmf
– https://www.screencast.com/t/Wr8vhrRR78
– https://www.screencast.com/t/UeCHEgX2pe
If you want the code you entered to apply only on the category pages as it should, please create it as shown in the previous reply. Use the category class in the code. The customization you made for the ticker in the category pages is affecting the homepage as well
– https://www.screencast.com/t/OfqsuVlew
– https://www.screencast.com/t/ksSLLoeu
Then it will display properly by default on the homepage
– https://www.screencast.com/t/Upc5KHjiRd

Thanks

Hi,

You could install the Speed Booster plugin provided with the theme. More information here
– https://forum.tagdiv.com/how-to-make-the-site-faster/
The Speed booster plugin will move all the stylesheets and javascripts to the bottom of the page.

Thanks

Hi,

The theme has not been tested with custom page types unfortunately, I have no solution to provide you in this case. Even if you would somehow make the fields to display they will not work properly. The page options are implemented to work only with the default page templates. I believe this would require complex customization to the theme if even possible.

Thanks

Hi,

There seem to be some errors present on your website – https://www.screencast.com/t/mdBYYNa09B
To try and identify what is causing this issue first deactivate all your plugins except the ones provided with the theme, clear any caching installed and check to see if the problem remains. Also try to switch from the child theme to the main theme to rule this out as well. Usually problematic plugins or modifications made to the theme files are to blame in such cases.

Thanks

Hi,

You can download the latest full theme package from themeforest and install the plugins from there
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
These plugins are bundled with the theme package, and also updates for them are provided along with the theme updates – https://forum.tagdiv.com/whats-included/

Thanks

Hi,

It seems you modified the mentioned pagination and it is not displaying properly, but this can be easily fixed with a code like this for example
– https://www.screencast.com/t/qpurYRpDB
You just need to enter it in Theme panel->Custom Css

.single-post .td-next-prev-wrap a {
width: auto;
}

Thanks

Hi,

I have tried like this. I downloaded the mo file as instructed in the tutorial
– https://www.screencast.com/t/xgErbauB
I renamed the file as specified and pasted it in this folder
– https://www.screencast.com/t/4Wk7h4uesqy4
Going to the product page some of the elements are translated and some are not
– https://www.screencast.com/t/KuhyORuNrPP5
I then tried an online mo editor, and found that some strings are not translated and do not have an equivalent. The editor provides an option to add translations. For example the “Proceed to checkout” which I searched does not have a translation in the downloaded mo file
– https://www.screencast.com/t/SwdFPBYRT
– https://www.screencast.com/t/t6OWdRVBv
I replaced the previous mo file with the new one and the translation is displaying properly
– https://www.screencast.com/t/WMRZCraR6t2
Maybe you need to search for the strings that do not exist and add them to the file. Seems to work as intended. You could try it and see if it works for you.

Thanks

Hi,

The Yoast SEO plugin controls the Facebook share, and the image that is displayed
– https://yoast.com/social-media-optimization-with-yoast-seo/
Try manually setting an image for the post
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
More useful information and possible solutions here
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

Thanks

Hi,

The theme has no option to change the width of the post content. Modifications made to the width of the theme can result in a broken layout because all the elements present depend on the fixed width set in the theme style. The header and footer section can be stretched using the options from the theme panel
– https://www.screencast.com/t/wqCYUqhUAE8
In the live demo can be seen how the theme pages, posts, categories etc look like
– https://demo.tagdiv.com/newspaper/
More width options and settings could be provided in future theme updates, but I cannot say for sure when this will happen.

Thanks