Hi,

Unfortunately I do not understand what you are asking, and the translate is not helping. Please try to formulate your question again in English and provide more details about your this, so I may be able to give you a proper answer.
If you want to create and use a child theme for your website, here is a guide to hep you achieve it
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

Please make sure you are uploading the required file containing the theme from the theme package you have downloaded, not the whole package – https://www.screencast.com/t/IYtsmPle
This theme file is located inside the archive if you downloaded the full theme package. You must extract the archive and locate it.
Please use this guide to help you better understand how to install or update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

There is no option in the theme to change the width. The theme is designed with a fixed width, and it is not recommended to change it, because it will damage the layout. All the elements on the page are directly dependent on this fixed width.
The featured image set on posts is displayed on the blocks and other elements that are used to create a page in the Visual composer editor. I see that you are using a different editor then the one provided with the theme to create your pages. I do not know how I could help you in this matter, it is recommended to use the page editor provided in the theme package – https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks

Hi,

This depends on how well the website is optimized. Your website loading speed seems to very from very fast to very slow. It is also recommended to use the caching plugin with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also try as a test to disable all your plugins except Visual composer, clear the cache and then check to see if this improves page loading speed. Some plugins can have a negative effect on website performance.

Thanks

Hi,

The Visual composer plugin is provided in the theme package, and updated along with the theme updates. There is no need to enter a license code, it is provided pre-activated. The activation messages can be ignored because it does not prevent you from using this editors features. When a new update for Visual composer is available, it will be available as soon as possible in a theme update.
You can find more information about this here
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

All you need to do is create the logo you want to use for your website, and upload it normally
– https://www.screencast.com/t/lie4hBGG2
There is no limit for the logo on the Header style you are using, you can have any logo size you want
– https://www.screencast.com/t/7YOLFdUI

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Hi,

If you are using footer template 3, you must edit the corresponding file from the theme
– https://www.screencast.com/t/rgZgJmTHmRh
You can enter the subscription field above the section containing the there footer columns. That way your newsletter will be displayed above these columns.
But it all dependents on how you are implementing this subscription, and what it’s implementations require, and if it needs a code to be entered in the theme files.

Thanks

Hi,

Please provide more details as to where exactly would you like to make these changes on your website, so I may give you a more accurate solution.

Thanks

Hi,

Unfortunately the filters work for the whole big grid. There is no option to sort the category for each of the modules that are contained in the grid. You can only choose the category or categories from which the grid will pick posts, and sort the posts with the available options.

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Hi,

The author box does not display on the post that you have provided, on desktop
– https://www.screencast.com/t/jSuRuDkA6
Or on mobile – https://www.screencast.com/t/UItjuUeSia
The code that you entered is working properly, I do not see the author box present. Maybe you just needed to clear your cache if the code was not applying.

Thanks

Hi,

I can not see the image you provided. Also I have inspected your website and it seems to be loading properly at the moment, and with proper loading speed – https://www.screencast.com/t/LhH3EZxzBEb
I am not seeing the problem you mention and partitioning when the website loads.

Thanks

Hi,

I do not know how exactly you are creating this widget. The default widgets do not have the option to filter by taxonomy term. Maybe this topic will provide you some information if you would like to try and add this filter for the blocks – https://forum.tagdiv.com/topic/how-to-add-taxonomy-filter-in-block-filter-settings/
These are the only options at the moment regarding custom post types
– https://forum.tagdiv.com/custom-post-type-support/

Thanks

Hi,

The child theme seems to be loading in the page source – https://www.screencast.com/t/GF0tClQQtk
I see that your styles are loading through a caching system – https://www.screencast.com/t/HGH9i9q0 maybe this is preventing the child theme from working properly. You could try to disable this system and all your plugins except the ones bundled with the theme, as a test and see if this has any affect. Also check the functions file in the child theme to contain this code – https://www.screencast.com/t/7TMId7wSd
I have created a child theme using the guide – https://forum.tagdiv.com/the-child-theme-support-tutorial/ and the code entered in the stylesheet is loading and applying in the main theme. Try creating a child theme again with the code provided in the theme package, enter your code in the css file (make sure the code is valid) and then activate this child theme.

Please let us know how it goes.
Thanks

Hi,

Try making these changes as explained below, and see if this is working for you. First you need to make some changes in this file – https://www.screencast.com/t/mlbjJvVdXv
Then try commenting these lines of code in this file – https://www.screencast.com/t/4sw8LPoA
I have not tested this properly, but maybe you can see if this is working for you, or make additional modifications.

Thanks

Hi,

That depends on the image size that you use for the featured image. The image you are using is too small, and it will be displayed like it is now – https://www.screencast.com/t/C85B8hImtw
If an image is used that is smaller then the size this post template uses
– https://www.screencast.com/t/rs9fPwlumld it will be displayed as it is, it will not be stretched by the theme.
For example in this post the image is using the entire available space
– https://themaghrebtimes.com/04/20/algerias-messahel-in-talks-with-saleh-and-hafter/
You could try this code if you would like to keep the existing images, and it will center the featured images the way you want
– https://www.screencast.com/t/703P2brtDRZA
– https://www.screencast.com/t/C24dMV7dCSgQ
– https://www.screencast.com/t/2tmN95mBx8
This is the code used, you must enter it in Theme panel->Custom Css – https://www.screencast.com/t/wlfwfDAr
After you enter the code, if it does not apply please clear any caching installed and check again

.single .td-post-featured-image img {
margin-left: auto;
margin-right: auto;
}

Please let me know if you need further help, or this solution is not working properly for you.

Thanks

Hi,

You can send us an email at contact@tagdiv.com and provide more details about your problem, so we can try to give you a solution. If this is related to this discussion, please paste a link to this topic in your email. Also provide admin login information that might be needed, depending on your issue.

Thanks

Hi,

If you changed the child theme name, please make sure you changed the name here also, besides the folder name
– https://www.screencast.com/t/Q0SzHTcMWM
Maybe that is why your customization are not applying. Try this and let us know.

Thanks

Hi,

If you want to use a custom font for your website you can do so using this guide
– https://forum.tagdiv.com/font-customization/

Thanks

Hi,

Please note that there can be some delay for the ads to appear. This could take up to 48hr according to google
– https://support.google.com/adsense/answer/76228?hl=en
So you try to enter the code that was provided and wait for this required period of time, until it will be displayed on the website.

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Hi,

You can try and install, then use the recommended plugin by your hosting provider. Maybe this has an option for you to encrypt only the required page as well.

Thanks

Hi,

That is most likely to happen. Thank you for your patience, and sorry for any inconvenience caused.

Thank you for understanding!

Hi,

Maybe you are looking at a filtered result and that is why it shows inaccurate statistics
– https://support.google.com/analytics/answer/1009683?hl=en
I am just guessing here because I do not know what could be causing this issue. There clearly is a problem if the view counter is working properly, and somewhat matches your hosting results. There should not be such a huge difference between these statistics. The theme does not influence the analytics code as it is fully compatible with it.

Thanks

Hi,

That would require you to have the version 7.7 in order to update to 7.8.1 that way. Each update contains changes to different files and parts of the theme. One update can modify one file and the next other files.
You can try updating using this guide – https://forum.tagdiv.com/install-via-ftp/ which is basically the same thing.

Thanks

Hi,

Thank you for the appreciation, and have a nice day!

Thanks

Hi,

The theme is in continuous development and options or features are always being tested, things could change at the last moment. The new improvements and modifications are presented in the changelog with each of the updates
– https://themeforest.net/item/newspaper/5489609
Maybe a system like that can be implemented in the future, to allow the users to see what are these improvements before the theme update.

Thank you for understanding!