Hi,

Glad you could solve this issue and it displays properly now. To make the Full big grid span the entire row you need to stretch the row, like this – https://www.screencast.com/t/c9k5Sdzd1VA
Also in order for this to happen there can not be a background color or image set, this causes the website to become boxed. Check and remove the background color here – https://www.screencast.com/t/0ptvbTIb

Thanks

Hi,

I have tested the code before providing it and now also, and it is working as intended
– https://www.screencast.com/t/1tx5Y0Ftk
– https://www.screencast.com/t/L3nIFzn5
– https://www.screencast.com/t/RslZJIlTCKq6
Try clearing your cache after inserting the code, maybe this is why the code does not apply.
Also for the mobile theme not working properly, you could try the solution provided in this topic
– https://forum.tagdiv.com/topic/mobile-theme-issues-5/

Thanks

Hi,

The related articles section is only available as an option for the posts. It will be displayed in the post page if enabled – https://forum.tagdiv.com/related-articles/
For the sidebar you can use any of the available widgets or blocks and use their options to filter the content. More about block settings here – https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

If this custom field can be implemented through a widget, it can be possible this way. You just have to select an empty footer template for example – https://www.screencast.com/t/6ZBbaZDegiP and use the widgets section to insert this subscription widget in the footer – https://www.screencast.com/t/HqdOCSOE4y.
If it provides a code you can try entering it in a html text widget and see if it works that way
– https://www.screencast.com/t/fnE5Mdfu
Anything else would require modifying the footer templates and inserting the code directly in the theme
– https://www.screencast.com/t/2APVq25r5x

Thanks

Hi,

I have inspected your website and the images are loading in the homepage and the post you mention
– https://www.screencast.com/t/8ND8V3eK5
– https://www.screencast.com/t/0yIq9UEjay9F
If some posts do not have a thumbnail displayed on blocks, please set a featured image for them
– https://forum.tagdiv.com/featured-image-or-video/

The background image comes from the category that the post is part of. Please check in Theme panel->Categories in the per category settings, in the category this post is included
– https://www.screencast.com/t/uaBbpySbxY

Thanks

Hi,

You could add the time of post in addition to the date, by combining the time and date format like this
– https://www.screencast.com/t/OyoP2KSK
With this result – https://www.screencast.com/t/DKkrdE4k4uf

Thanks

Hi,

This can only be the result of problematic plugins, or theme modifications. Try to think when this error first occurred, and what has been done prior to that. Maybe you installed a plugin, or made a modification and now can identify a possible cause. You could always reinstall the theme, and see if this fixes the problem if you should consider this an option. Please let us know how it goes.

Thanks

Hi,

Please try to understand that this issue with the social counter is now fixed, and it is working properly. All you need to do is to download and install the latest theme version and use the social counter plugin from this package. Then it is very important that you clear the browser cache as instructed above, if you cannot generate the Facebook token.

@m0000g Please send us an email at contact@tagdiv.com and provide admin login information so we can investigate. Also provide your social counter Facebook configuration (Facebook Id, Facebook App Id, Facebook Security Key).

Thank you for understanding!

Hi,

Each module uses a different thumb, this can be seen here – https://forum.tagdiv.com/theme-thumbs/
You can change the module for each category in the per category settings, and choose a module from that list that has a fixed width and height for the thumb, so all the images will be of the same size
– https://www.screencast.com/t/X8hAksr6tld4

Thanks

Hi,

I can see in the screenshot that is mentions the website being tracked twice. Maybe that could contribute to not accurate statistics. I do not know what more to say, the view counter on the post page seems to be working properly and recording the page views. If the analytics code is valid and inserted in the theme panel, this should provide accurate tracking.

Thanks

Hi,

The mobile theme can be activated for all the website or not at all. In order to have a different main menu you have to activate the mobile theme. You cannot have only the alternative menu active. If this plugin is not active, the same content from desktop will be displayed on all devices including the menu, adapted for the smaller screen size.
This is where the menu that is used for mobile, without the mobile theme active is defined
– https://www.screencast.com/t/wNuyrr32uoD

Thanks

Hi,

Each of the Blocks and Big grids can be assigned a category or multiple categories to display posts from. All of the available settings and options are better explained in this tutorial
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

Unfortunately there is no settings like the one you require. All the available settings for the Related articles section can be seen here – https://forum.tagdiv.com/related-articles/
To achieve something like that would require modifications to the theme files, and probably it is not an easy task. That is the way the Related Articles was designed, to display related posts by category or tag and more articles from the author.

Thanks

Hi,

Almost all the fonts for the elements in the website structure can be changed in the theme panel. You will have to try different fonts and choose what you think will match the desired look for your website.

1. The Slider element font can be changed here – https://www.screencast.com/t/JY8T4WvRb depending on the column layout for the Slide.

2. You can change each of the block titles in their settings, in Visual composer
– https://www.screencast.com/t/6Bqqs8M6

3. That depends on where you would like to change the links color. These will inherit the theme accent color, there is no setting to change them individually except through Css code. For the posts you can change them in the post edit section – https://www.screencast.com/t/x3VlnkozUHr9
If you would like some help, please provide information about where exactly you want to change the link color, and I will try to give you a solution.

4. You could change the scroll to top color using a code like this – https://www.screencast.com/t/CvU5ffiAv
You can change the color to what you think it’s best to use. The code must be entered in Theme panel->Custom Css
– https://www.screencast.com/t/rRX4jhf111BH

.td-scroll-up {
background-color: grey;
}

5. The font color for the post content as well as the headings can be changed here
– https://www.screencast.com/t/J1BShNY7G

Please let us know if you have further questions or need further clarifications.

Thanks

Hi,

Try inserting it in the header.php file, between the head tags – https://www.screencast.com/t/20E5CsjC and then follow the plugin instructions.
Most plugins and widgets require the code to be entered there. If it does not work like this, you could ask for support from the plugin developers to specify where exactly this code needs to be entered.

Thanks

Hi,

You can filter, sort and offset posts for the latest articles section here
– https://www.screencast.com/t/sn28k9SVKQ
– https://www.screencast.com/t/hYsXmQLMr
More information about the page templates and the available settings and options here
– https://forum.tagdiv.com/page-templates-2/
The offset feature – https://forum.tagdiv.com/offset-feature/ is also available for all the other blocks.
Please check this tutorial to see all the settings and options for blocks
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I don’t think I fully understand the problem you are having. Please provide a screenshot and more details about this problem, so I can try to give you a more accurate answer. Or a link to your website if possible, so I can inspect it. This is how Footer template 14 is supposed to look without having a background color or image set (in which case the website will be boxed) – https://www.screencast.com/t/2YyVYJi46e

Thanks

Hi,

That depends on the image you use as featured image for the respective posts. The module you are using now has this thumbnail size – https://www.screencast.com/t/C5iac8oY
There is no height property so it all depends on the images that you use for the posts. If they are of the same size, then they will be displayed the same. Or you could change the module to a different one that uses fixed thumbnail size for the featured image.

Thanks

Hi,

If you would like to have similar thumb sizes on your pages you can try and use blocks that use the same thumb sizes. Here you can see the thumbnail sizes that the modules are using
– https://forum.tagdiv.com/theme-thumbs/
For example the size you mention is used on these blocks
– https://www.screencast.com/t/wPuX9pVWlod
The blocks that come predefined are meant to be different from each other, so you have many options to choose from when creating your page in Visual composer. You can see all these block here
– https://demo.tagdiv.com/newspaper/block-1/
If you would like to have exactly the modules, you could use the same block on the respective page.
To change the thumb sizes used would require many modifications to the theme files, and a lot of work.

Thanks

Hi,

I believe nothing has changed regarding this in the previous updates. I wish I could say when exactly this issue will get addressed, but unfortunately I cannot. We will just have to wait and see what will the next update bring.

Thanks

Hi,

@eugqua Please send us an email at contact@tagdiv.com and provide admin login information, so we can investigate further why this is not working for you. Also paste a link to this topic, so we can identify you.

Thank you for understanding!

Hi,

Now you just have to select that menu in Theme panel->Mobile Theme
– https://www.screencast.com/t/TUB7mNjQh0
You can find more information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

There is no theme setting that can affect the user registration with the domain you are using. I believe that if you want to have email options, there are providers that can offer this solution. Please check with your domain hosting with this kind of available options.

Thanks

Hi,

You could try this code, thought it is a lot of code, it is needed to make that block header style display the way you want – https://www.screencast.com/t/1KIqFlf7Nuh
The code must be entered in Theme panel->Custom Css

.td_block_template_17 .td-block-title {
background-color: black;
color: white;
}
.td_block_template_17 .td-block-title:before {
display:none;
}
.td_block_template_17 .td-block-title:after {
margin-top: 0;
}

Thanks

Hi,

Please make sure you are using the same filtering settings for those blocks as well
– https://www.screencast.com/t/jFTeoeXwX5Ag
Then the blocks which are present in the page structure would have something to display.

Thanks