Hi,

Please try to disable all your plugins except Visual composer, clear any installed caching and check again. Also verify any custom code you might have entered in theme panel, or added to the theme files directly. This issue must be caused by a plugin or theme customization, since it is not happening on a default theme using only the plugins provided in the package. Please let us know how it goes.

Thanks

Hi,

The mobile theme has no default option to change the font properties. I believe this is meant to help performance on mobile devices. Maybe options in this regard will be available in future updates, and also not have a major imapact on speed. We have not made any extensive tests with custom fonts, and I could not say how it would be best to use or modify the method provided in the topic. You will just have to make tests and see what is the best way to implement this for your website.
To upload multiple fonts you could check this topic
– http://stackoverflow.com/questions/7018535/use-multiple-custom-fonts-using-font-face
If you would like to remove google fonts you can check this topic – https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/
The fonts loaded will be only the fonts used on the website, not all the fonts available.
If you would like to make your website faster you can follow this tutorial
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

Yes it is, just enter it in the desired field of the Advanced Css section
– https://www.screencast.com/t/Lsb0nTrUFIfo
Then the code will apply only on the respective screen sizes.

Thanks

Hi,

We have not had any reports regarding this issue that you are having with the admin panel. Usually plugins are responsible for causing problems and interfering with the functionality.
The theme has these requirements for the server – https://forum.tagdiv.com/requirements-for-newspaper/ and also some modifications to these parameters if needed – https://forum.tagdiv.com/system-status-parameters-guide/
Also I see that your website is taking some time to load the images – https://www.screencast.com/t/36E3Eyg4 and the whole content.
You can try and use this caching plugin with the recommended settings – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and this guide to optimize page loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

That is the case when using a background image or color. The boxed layout will affect all the elements on the page, like the Revolution slider. It does not matter if you have a white background color or image, it is treated the same. The website will not be boxed if there is no image set, or color
– https://www.screencast.com/t/HCQShTpBsv
Then the Revolution slider can be set to full width – https://www.screencast.com/t/a7U9SP9TeH and display edge to edge on pages. Or you could use this slider element – https://demo.tagdiv.com/newspaper/ios-slider/
However if you decide that the theme is not suited for your project, you can request a refund and we will approve it.

Thanks

Hi,

In order to redirect when you click the image, you must enter an address to where it should go
– https://www.screencast.com/t/3gHnfkOt – https://www.screencast.com/t/kJFzcAgPEy
More about creating and using links here – https://www.w3schools.com/html/html_links.asp

Thanks

Hi,

This is where the link that defines the action when the header logo is clicked on mobile
– https://www.screencast.com/t/PQb3acG8
You could modify the link to have a different action when clicked if that is what you need, and enter the address you want like in this example
– https://www.screencast.com/t/VMg5qSesd62
You could also increase the menu size on mobile by setting a custom value if that could prove useful, like in this example
– https://www.screencast.com/t/KpqTj20wTbiJ using a code like this
– https://www.screencast.com/t/QV4urfiBC
Or maybe you can find a plugin that can be used for this purpose and could display a link how you want it. Please let me know if I could help you further, or have any questions. Also if I misunderstood what you wanted.

Thanks

Hi,

That should not happen because the mobile theme has it’s own comments.php file that is uses
– https://www.screencast.com/t/Yz2NvlnCo
Maybe something else is causing this issue, try testing with the the default comments from the main theme, and see if it happens again.

Thanks

Hi,

The theme has these requirements – https://forum.tagdiv.com/requirements-for-newspaper/ and modifications to be made according to this guide if it is necessary – https://forum.tagdiv.com/system-status-parameters-guide/
You can try to reinstall the theme using this method – https://forum.tagdiv.com/install-via-ftp/ and use only the plugins provided with the theme package, clear any caching installed and try again.
I see that you have many errors and warnings present on your website
– https://www.screencast.com/t/vRGaXW5G4cLn
This indicates that the transition to https was not done properly, please check these few leads that have proved to be useful to other users in this situation
– http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
– https://css-tricks.com/moving-to-https-on-wordpress/
– https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on this matter
– https://forum.tagdiv.com/topic/moving-to-ssl/

Thanks

Hi,

The Revolution slider is a very complex element, and could have an impact when placed on pages but should not be anything major. You can use these guides to configure the recommended cache, and also improve page loading speed and optimize your website
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hi,

Please provide a link to your website so I can inspect it, and give you a more accurate solution.

Thanks

Hi,

It seems that you have some custom classes appearing in the page structure
– https://www.screencast.com/t/wmONRDFG8ul7 and the elements on the page are being affected by these. Please check and remove any custom code you might have entered in theme panel, or added to the theme files. Deactivate the child theme if you are using one. Also try as a test to remove the header ad code, deactivate all your plugins except Visual composer, clear any caching installed and check if this has any effect.

Thanks

Hi,

I have inspected your website but I see that you do not have the post views enabled at the moment
– https://www.screencast.com/t/lULVyDt2puWf
This can be enabled in the theme panel – https://www.screencast.com/t/AdWtZCBYr

Thanks

Hi,

There does not seem to be any error while inspecting your website. The social section is present in the page structure – https://www.screencast.com/t/R0be8I1Bn but it does not have any content. This will display the social icons based on the links entered in the social networks section
– https://www.screencast.com/t/OniPXkgQLf
Maybe you have caching installed and it is preventing this from displaying. Try to clear the cache if this is the case. Or try to think what action you might have made before this issue occurred, but since it is enabled in theme panel, it should display properly the social links entered.
A plugin could also be the cause, and could be interfering with the theme. You could try as a test to disable all of them, except Visual composer and check to see if this has any effect.

Thanks

Hi,

There is no option to change the width of the theme or the sidebar, as all the elements inside the page or post content are directly dependent of this width. If you were to change it in the theme files or by custom code, most likely this will break the theme and cause layout problems.

Thanks

Hi,

They do not have access according to the rules mentioned here
– https://codex.wordpress.org/Roles_and_Capabilities and that the theme is using.
Only authors have access to the post templates, not contributors or users. The contributor can create a post and submit it for review, while a subscriber can only read posts, according to the documentation. You could change this rule, for these roles by modifying this file in the theme – https://www.screencast.com/t/4vU4KLQJjevV that allows this access only to author roles or above in the hierarchy. Change it based on the capabilities of contributors or subscribers
– https://www.screencast.com/t/YubCZgmXMry
This will make the post templates and the fields you want available to these roles.
Example – https://www.screencast.com/t/pzLDu8nc (all roles from subscriber and above have access)

Thanks

Hi,

The font size for the top menu can be changed in Theme panel->Theme Fonts->Header
– https://www.screencast.com/t/ZLaYnrxZf6P

Thanks

Hi,

I have tested the featured video option and it is working properly. You just have to follow the steps required. Select the video post format, then one of the recommended post templates. Add your video URL in the featured video field and update the post. Then the featured video will be displayed in the post page, and a featured image will be generated from this video – https://www.screencast.com/t/aHzCQTLyKTAL and displayed on the blocks. Make sure that you have enabled the thumb sizes in theme panel – https://forum.tagdiv.com/theme-thumbs/
Please try and disable all your plugins except Visual composer, clear any caching installed and try this again.

Thanks

Hi,

The modal image feature can be enabled or disabled globally in Theme panel
– https://www.screencast.com/t/veG2H0B1r92
Or for each of the images used – https://www.screencast.com/t/8qynegoENHJb
More information about this option here – https://forum.tagdiv.com/modal-window/

Thanks

Hi,

You could change the Header style – https://forum.tagdiv.com/header-styles/
For example Header styles 9,10 and 11 do not have a limit for the logo
– https://forum.tagdiv.com/logo-favicon/
Or you can try using this option from theme panel to stretch the header container
– https://www.screencast.com/t/2bbYFBmvxt0B and see if this is a solution for you.

Thanks

Hi,

Please try to regenerate your thumbnails using this guide, and also take note of the requirements for the server
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
After the regeneration process is complete, please clear any caching installed and check to see if the problem is resolved.

Thanks

Hi,

Please note that if this request becomes more popular, we will consider adding this suggestion on the list. I could not tell you exactly if something like this will be implemented, but we take into account every recommendation from our users and review it. Each update is meant to improve the theme functionality, design and add more useful features.

Thank you for understanding!

Hi,

It seems that is the case yes. Maybe you should look for a weather plugin that you can use in this situation and hopefully work properly for you.

Thanks

Hi,

You can enlarge the font by adding something like this to the code – https://www.screencast.com/t/VFQTdDg9biw
And use the font size you want, just modify it in the code.

font-size: 30px;
line-height: initial;

Thanks

Hi,

You could create a child theme and modify the blocks that you want there. So then when you update the theme you will not lose any modifications for the blocks. Here is a guide if you want to use a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Please use the steps mentioned there to create a directory structure similar to the theme, copy the blocks that you want, make your customization then activate the child theme.

Thanks