Hi,

You can use this guide to update the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ using the methods mentioned, and following the required steps for each one.
Also please remember to install the latest version of the plugins bundled with the theme
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

The solution provided seems to be working properly. If you are reffering that the top menu items are not aligning properly on certain screen sizes, maybe you can try adding this to the code
– https://www.screencast.com/t/41zSyfQWrUcx
– https://www.screencast.com/t/efoOWGcvIq
– https://www.screencast.com/t/oh5BkLuBSZCB
The code should be like this if you decide to use it

@media (max-width: 767px){
.td-header-top-menu-full, .td-header-sp-top-menu {
display: block!important;;
}
.td_ul_login{
display:none!important;
}
.td-header-sp-top-menu, .menu-top-container{
width:100%!important;
}
#menu-td-demo-top-menu{
margin-left: auto;
margin-right: auto;
display: table;
text-align:center;
}}

Thanks

Hi,

You have to open and edit your page in the Visual composer editor – https://www.screencast.com/t/sLqIImqt then click on the Backend editor – https://www.screencast.com/t/RgItCWvw
Now you should see the page structure, containing all the elements present on your page
– https://www.screencast.com/t/xEuGFmQmao
This is where you can add/remove or modify these elements. Here is a tutorial about the blocks used on the pages and their available settings – https://forum.tagdiv.com/block-settings-guide/
Also you can find all the theme documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks

Hi,

You can change the column number in the respective element settings – https://www.screencast.com/t/qyZ6asdh5S in the shop page you have created.
Here is a link to the plugin documentation – https://docs.woocommerce.com/

Thanks

Hi,

I do not know why this problem is happening, since it is working properly now for all other users. Maybe something else is causing this issue. I suggest you disable all your plugins except Visual composer and the social counter, switch to the main theme if you are using a child theme and clear any caching installed. Then check to see if you can configure the counter properly. You can use this guide for more information
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
If the issue is still present after you tried these methods, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic so we can identify you.

Thanks

Hi,

The file locations are highlighted in the screenshots provided above, for the header
– https://www.screencast.com/t/zPnMuwP6qwU
And for the footer template that you are using
– https://www.screencast.com/t/Je8sLdTapx
There you will have to make your custom modifications for the ads displayed in these sections.

Thanks

Hi,

Try adding the nofollow value for the link like this – https://www.screencast.com/t/UA7DP0gjsUe3
This should be visible if you inspect the social link after the changes
– https://www.screencast.com/t/jEa4V5GNEjz

Thanks

Hi,

Please use this guide to make sure you have configured the social counter properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you have installed the latest version of the plugin from the theme package, and also cleared the browser cache, everything should work as intended. Please remove the social counter from your page, disable all your plugins except Visual composer and this plugin, clear any caching installed on your website then add and configure the counter and check the results.
Also make sure that your Facebook profile is public (very important)
Please note that some delay can be possible for the data to synchronize, and the counter to display the Facebook likes. If this does not happen please provide a link to your website where the counter is present, so we can inspect it.

Thanks

Hi,

Replied in your other topic.

Thanks

Hi,

Please make sure you enter the code mentioned properly in the theme files, and use exactly the same syntax
– https://www.screencast.com/t/U6VVZtzDLT
I have tested this method and it is working properly, the author ID is appearing as a class next to the author box wrap, in the code – https://www.screencast.com/t/4zOmkOuchnF
In your case the author name does not appear – https://www.screencast.com/t/DKwEOjaM
After you modify the code as indicated, you can use the css solution and hide the author box for that particular author.

Thanks

Hi,

If you would like to change the thumbnail sizes for the modules, this can only be done in that respective file. This is not supported through the child theme and the modifications will have to be made directly to the theme core file.
Or you can try this using the api – https://forum.tagdiv.com/td_api_thumbadd/
This would require advanced coding skills and if you are not aware of the steps needed, I suggest considering hiring a freelancer/developer to help you implement this customization, because we can not provide custom work at the moment, sorry. Also if you decide to try this method it would be best to experiment on a test site before, in case something goes wrong.

Thank you for understanding!

Hi,

I have inspected your website but I see no error or problems with the thumbs. I have made a test using one of your images on the block you are using, and this is the result – https://www.screencast.com/t/EDYsbB6rq
It seems the thumb size used on the block is not suited for this kind of images, and where a center top cropping is applied. For example a circle cannot fit properly in a smaller rectangle, it gets cut off.
A solution would be to use a different block with different thumbs, like block 5 for example
– https://www.screencast.com/t/fXWyBdaj
You can see all the available blocks here – https://demo.tagdiv.com/newspaper/block-1/

Thanks

Hi,

Please make sure you have posts in the featured category – https://forum.tagdiv.com/featured-posts-2/
The top grid present on the page on the mobile theme will display posts from this category.
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

There could many factors that can affect the view counter system on posts, that counts each time the post has been accessed. There could be some plugins that could be interfering with this functionality. Or a delay can occur if you are using a caching plugin, in this case you have to activate this option in theme panel
– https://forum.tagdiv.com/ajax-view-count/

Thanks

Hi,

It seems that maybe you have set a black color for the theme accent, and the text is present but it is black and not visible on the footer background – https://www.screencast.com/t/xNnM4LEGH59
You can try this code to change only the contact link to any color you want, while keeping the theme accent color – https://www.screencast.com/t/d0dOe8ZHd
This is the code used

.footer-email-wrap a {
color: white!important;
}

Thanks

Hi,

The forum and topics are accessible to all our users, so the solutions provided may prove useful for others. I do not know exactly how you would like to have the footer content in the three footer columns available. The footer section is not present on your website at the moment. You can enter any element you like in the footer
– https://www.screencast.com/t/72Pro7enP and they will be displayed accordingly, but other customizatio regarding positioning will have to be made by modifying the theme files or custom code. Maybe you can find a solution using the default layout and options.

Thanks

Hi,

I am sorry that this plugin you were using is not working anymore for you. I could not say which part of the update is causing the problems you are having. If it was working properly before try to think what modifications you have made before the issue occurred. Or what other plugins you have installed, conflict can come between plugins as well.

Thanks

Hi,

1. That is not a theme option, to have those buttons instead of the bottom social sharing. You can try plugins that have that capability and see if they suit your needs.

2. The Related articles section displays posts from the same category or tag that the current post is part of. It does not display random posts. The choice to pick posts from the category or tag of the post can be changed in the theme panel – https://www.screencast.com/t/6bci1nQeZsq
More information here – https://forum.tagdiv.com/related-articles/
The text displayed can be changed in Theme panel->Translations – https://www.screencast.com/t/YY2SEx0L6jU

3. The only available options regarding the More articles box are mentioned here
– https://forum.tagdiv.com/more-articles-box/
This text can also be modified here – https://www.screencast.com/t/ycKdjJop3DOZ

Thanks

Hi,

That could be a general question that applies regardless of the theme used. You could search online for answers on this matter, and possible security flaws if there would be any
– http://stackoverflow.com/questions/41191655/safely-disable-wp-rest-api
If you decide to use these plugins you could also search for and install security plugins, as there are many that can improve the website security, if you should feel that it is vulnerable or just to be on the safe side. Maybe consider getting some security advice from professionals in this field.

Thanks

Hi,

I have tested the background ad with the latest version of Newsmag, and it is working properly. Please check to see if you have an URL inserted in the background ad section – https://www.screencast.com/t/8hLcQs9hlXsQ and this option is disabled.
Also check any other custom code you might have entered in Theme panel, or modifications to the theme files. Maybe a plugin could be the cause, you could try to disable all of them except Visual composer, clear any caching installed then see if this issue is still present. Please let us know how it goes.

Thanks

Hi,

That is the pagination used in a smart list – https://demo.tagdiv.com/newspaper/whitewater-rafting-day-trip-new-york-east/ that are available by default for the posts. If you want you could create a smart list of your website and customize those buttons.

Thanks

Hi,

Please leave the Speedboster code the way it was, and do not remove the line of code from it. Then we will inspect the ad problem where it occurs and try to give you a solution. Maybe it can be fixed in a different way. The ads inserted using the theme options display properly inside the post content. If a plugin is used to insert the ads, this most likely has it’s own settings regarding ad positioning, and it’s own styling disregarding the ones defined within the theme.

Thanks

Hi,

There is no need to use a plugin since the theme does it automatically. If this does not happen in your case, maybe something is not working properly regarding the theme. Problems are usually caused by problematic plugins or custom code entered in theme panel or modifications to the theme files. Please also check these parameters in the theme system status and make changes if it is required
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know how it goes.

Thanks

Hi,

These roles were created with a reason I believe, so there can be some distinction and different permissions depending on an assigned role . If a subscriber should have the capability of an author, then there would be no point to have a subscriber. There are plugins that can be useful to change the user roles and permissions, if you should consider using one.

Thanks

Hi,

Try it this way, create an image exactly like the one you are using now, only with the color you want. Or just make a copy of the one you are using and edit it. Then using a code like this
– https://www.screencast.com/t/jcOabcIINfMY you can display that icon when hovered. This is the code used

.td-footer-wrapper .td-icon-odnoklassniki:hover {
background-image: url("");
}

Thanks