Hi,

This is the only default way to insert an icon in the menu – https://forum.tagdiv.com/how-to-add-icons-in-menu/
Maybe the website you mention was using a plugin with this capability, or achieved it through custom code. You could have a background image for the menu if you want like in this example
– https://www.screencast.com/t/BhnBIz4c6nYz and further position it and personalize it for your project.
Or have a background image for a specific menu item like in this example
– https://www.screencast.com/t/Up4Ejjnfp8iw
Maybe you can use these suggestions and integrate them in your website, please let me know if you need further help.

Thanks

Hi,

Please note that the demo is custom made and it is not exactly the same as the demo that you can install, and some settings on blocks are different because the categories are different. The filter is meant to show all the categories, unless specific category ID’s are entered in the required field. Here you can see that the demo is using the same filtering option, based on category ID’s – https://www.screencast.com/t/DGeKnz6HaBxE
So you must use this filter and enter the categories that you want displayed, since there is no option to exclude a category from the list at the moment.

Thanks

Hi,

I do not what could be the problem in this matter if you have tried all these suggestions. What you are saying is that any modification you are doing to that respective file is not saving? Maybe you do not have permission to edit the theme files. I think that if you still wan to have a different ad size then the available ones, maybe you should find a plugin that can do this for you, and also is compatible with the theme. Some users are using the Adrotate plugin with proper results. You can try this plugin and see if it is what you are looking for your website.

Thanks

Hi,

Please keep in mind that the theme is fully compatible with the Reviews on Google SERP section as you can see on our demo and demonstrated above. I see that the reviews are present on the page structure
– https://www.screencast.com/t/YTyXtdrv6cq
In order to achieve best results in this regard, you should use the Seo Yoast plugin to do these changes and optimizations. Maybe this guide will help you in this matter
– https://yoast.com/snippet-preview/

Thanks

Hi,

Please note this delay that you are observing depends mostly on how well the website is optimized and there are many factors could have a negative impact on page speed. More information here – https://forum.tagdiv.com/how-to-make-the-site-faster/ The speed booster plugin moves all the stylesheets and javascripts to the bottom of the page and a delay is visible if the website loading speed is not optimized. It is also recommended to use the cache recommended for best results as mentioned above.
Another way would be to make changes directly in the theme’s files, then these will be loaded instantly with the rest of the stylesheet.

Thanks

Hi,

After further investigation in this matter and different tests on both Windows and Mac, it seems the problem is that when you select a font family for an element the browser will go through that list and load the available font depending on system. In this case on Windows and Chrome browser the font loaded from the font family is the “Calibri” font – https://www.screencast.com/t/AySNjs9XM and skips the “Gillsans” –
https://www.screencast.com/t/6eiPxQ5mbL4R
On Mac it seems to load the “Gillsans” as this is the first font available from the font family. That is why there is this difference in this case and probably in others, when a font family is used.
Please note that even if the same font would be applied, there could be differences between what is displayed on Windows and on Mac as these they interpret some fonts differently. Even the “Calibri” font is available in different versions for these operating systems.
I suggest that if you would like to have the same font for both this cases, you should look for a font that displays similar versions in these cases and load it in theme panel. You can use custom fonts in the theme by following this guide – https://forum.tagdiv.com/font-customization/

Thanks

Hi,

After inspecting your website I can see that the the meta information is missing form the Big grid displayed only on that category page. I suggest you try to disable all your plugins except Visual composer, and clear any caching installed to rule out a plugin being the cause. Also check any custom code that you might have added to the theme files, or any modifications made to these files. Try changing the Big grid on that particular category in theme panel, or the Big grid style – https://www.screencast.com/t/RdRe8Z5HJL to see if this has any effect on the issue.

Thanks

Hi,

At the moment these are the only capabilities and features of the mobile theme, you can either use it for all the website or not use it at all. Additional options will be implemented in a future update for the mobile theme, the intention is to offer many features, while also keeping it as light as possible. Please note that there are many suggestions and user recommendations on the list, and all of them will be analyzed and some of them implemented. I can not give an exact date as to when this or that will be available though, we will just have to wait and see.

Thank you for understanding!

Hi,

@crazydiver That code was provided for a different issue. Please note that you can change this background gradient colors in Theme panel – https://www.screencast.com/t/Hm8FW9cBzvm if that is your problem.

Thanks

Hi,

Try disabling all your plugins except Visual composer, then regenerate your thumbnails using this guide – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and also take note of the requirement for the server side. After the regeneration process is complete clear any caching installed.
If this does not fix the issue you are having with the thumbnails, please provide a link to your website so we can inspect it.

Thanks

Hi,

I do not see a problem for this not to work. Try using a YouTube live stream link in the featured video field and check to see if this works for you. More information about the featured video here
– https://forum.tagdiv.com/featured-image-or-video/

Thanks

Hi,

The best solution would be to use the mobile theme and the WP Super Cache plugin with the configuration recommended here – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and everything should work out properly this way. Please note that the W3 Total Cache is not tested with the theme and we have bad reports regarding this problematic plugin in combination with the theme.

Thanks

Hi,

I have tested the Big grids used in the category pages top posts style, but I do not see the problems you mention. The error appears when using a Big grid on 1 or 2 columns, and is displayed only for pages being built in Visual composer. The category templates are already defined here – https://www.screencast.com/t/f4vNmPnb and the Big grid is placed accordingly by default. The category pages are not available for editing in Visual composer. Maybe you have made modifications to these templates directly, or through a child theme that is causing the error you get on the category page, because there is no need to modify the file in question, as everything works the way it should by default.

Thanks

Hi,

Please provide a link to your website pointing to the issue, so we can inspect it.

Thanks

Hi,

This is where you can make modifications to the login link in the theme files
– https://www.screencast.com/t/H395ztCypchx
Also you can search here on the forum for login redirects or custom login modifications, and see the solutions provided by our users and worked for them, or other plugin recommendations regarding this.
Additional features for the login could be made available in a future update, but at the moment these are the options and I cannot give you an exact date as to when or if this will happen. Please note that each update is meant to improve the theme and we also take in account user suggestions and recommendations.

Thank you for understanding!

Hi,

I seem to have forgotten about that setting for the columns. What that does is set a display none to the element you set it to – https://www.screencast.com/t/Q2W8fuvgD and maybe it is interpreted by the testing tool in a different way. It seems you also have custom css code in the theme panel meant to hide some elements on the page that could be affecting the result.
If you would like to have different content on mobile you could just use the mobile theme solution provided with the theme – https://forum.tagdiv.com/the-mobile-theme/ that features a grid displayed on top, and a latest articles on the bottom. That way you will not have to resort to hiding most of your page on mobile, and have to deal with this kind of problems. Not to mention improved performance on mobile.

Thanks

Hi,

Unfortunately the mobile theme does not recognize the Visual composer shortcodes and will not display them. This is the purpose of the mobile theme, to be as light as possible with increased performance. You can always disable the mobile plugin, because the theme is fully responsive and will adapt to every screen size while also displaying the same content that exists on desktop – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

That could be the case with the font issue depending on how you modified the font properties. This should be made through the available font settings in theme panel – https://forum.tagdiv.com/font-customization/
You can send us by email at contact@tagdiv.com. Also paste a link to this topic so we can identify you.
Please note that compatibility issue can happen between any theme and a plugin, so we will try to provide a solution for the issue with the eventon plugin but we can not make any guarantees.

Thanks

Hi,

The Woocommerce plugin released a major update a few days back. Please note that the theme is not influencing the plugin settings in any way, it all depends on the plugin authors. Here is a changelog for the latest Woocommerce update – https://woocommerce.com/2017/04/woocommerce-3-0-release/
For the light-box issue, It seems this a common problem after the update, maybe the feature was removed or replaced. You can find more information by following this topic – https://wordpress.org/support/topic/lightbox-not-working-after-upgrade-to-3-0/ and also a possible fix suggested by the plugin author.

Thanks

Hi,

There are options to change the font size for the post content, in Theme panel->Theme fonts like this
– https://www.screencast.com/t/6VVVxvZ6dFya and choose from any of the available font sizes and line height for the post elements that you want to change. If you would like to set a custom size that is not present as an option, this can only be achieved through custom code.
You could have different fonts for the elements you choose, based specific screen sizes by using a code like this for example – https://www.screencast.com/t/DASmJHfpb5

Thanks

Hi,

I have checked your website on Firefox – https://www.screencast.com/t/vBL0HsDg and on Chrome – https://www.screencast.com/t/HtwECh2v and the result is exactly the same on both browsers on mobile. This meaning the grid and the news block. I do not understand how are you hiding the rest of the content and why it is not being detected in the testing tool, and also don’t think such an option is available in the Visual composer provided with the theme.

Thanks

Hi,

Well you could limit the paragraphs only inside the post content, while not affecting the images with something like this – https://www.screencast.com/t/GPOuxgvwUd1 but as you can see the smaller images inside the post remain in their initial position, and there is no way to differentiate them from the other ones for further alignment. Maybe you will have to position them differently inside the post content until you have a proper result or use only full images.
Please note that a code like this might be needed to be modified if you have more elements inside the post content then paragraphs.
I have inspected the site you mention, and I can see that the font is changing beyond a specific width like this
– https://www.screencast.com/t/3xtgjFaiY9v
You can create a condition like that also – https://www.screencast.com/t/3xtgjFaiY9v using a media query, or create a normal code for this and use the theme’s Advanced Css sections in Theme panel
– https://www.screencast.com/t/JFonig4y where there already are sections for specific screen sizes. Then the font will change size according to the screen width.

Thanks

Hi,

You can disable the breadcrumbs in the Theme panel – https://www.screencast.com/t/F9MayEMi8

Thanks

Hi,

There is no theme option to do this in the post page, however you can find the file responsible in the theme here
– https://www.screencast.com/t/IKwGM5T2
Then in the same file you can find the social sharing bottom for the post if you want to modify it as well
– https://www.screencast.com/t/XW15bBKQE
You can remove the links pointing to these socials in that file for both the social sharing top and bottom.
Or you could hide them with css, like this – https://www.screencast.com/t/VfEllwfJwz
This is the code used in the example if you choose to use it, it must be entered in Theme panel->Custom Css

.td-default-sharing .td-social-google,
.td-default-sharing .td-social-pinterest {
display: none;
}

Thanks

Hi,

I am very sorry, it seems the code I provided is not correct. The issue with the header style 8 is present only when a background exists, like post template 8 in your case. Please try it like this and let me know if it is working for you

.td-boxed-layout
.td-header-style-8
.td-header-sp-logo img {
left: 48px;
}

Sorry for any inconvenience this might have caused you.
Thank you for understanding!