Hello !

Can you send us a screenshot of what you are looking to achieve so we can have a better understanding of this ?

Thank you !

Hello !

Please note that everytime when chaning viewports you have to refresh your page. The sidebar should not appear on a side in mobile viewport. Please refresh and see the actual version.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that your account is properly connected as you can see here: https://forum.tagdiv.com/instagram-widget/ Also unfortunately at the moment the social counter for Instagram is not working.

Thank you !

Hello !

Thank you for your suggestion. I have passed this to our developers but I cannot say when this will be implemented at the moment.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a link to your website to see your cofinguration and what can be done.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Can you please provide some screenshots of your errors so we can have a better idea?

Also start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please manually update to the latest version 10.3.9 and see if this works. We consider this being a plugin conflict that may not let the updater work. Follow our guide here in order to update manually: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

No, normally any updates should not affect your content.

Thank you !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded and our answers can delay up to 24hrs.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded and our answers can delay up to 24hrs.

Thank you !

Hello !

Cloud library has more templates than the standard pack plus that you can use tagDiv Composer and create your own templates and looks from scratch.

Thank you !

Hello !

Please make sure that you are editing the right footer. As you can see here there is a tag that says globally: https://www.screencast.com/t/lS2jVFXpczy ; https://www.screencast.com/t/ug7JTMQm

You may have more than 1 template available in web manager and that why you edit one and see another. Make sure that the one you edit is the one used.

Thank you !

Hello !

Standard pack was designed for people who do not want to upgrade to newer version for different reasons. But If you have updated or plan on keeping your theme up to latest version the Cloud library plugins are the way to go. They offer way more options to customize, they will use only the resources needed. No more extra resources. But as mentioned, you will have to make your templates because making an option to just switch everything to cloud library by the flick of the button is not possible.

Indeed this is a big concern and our developers are daily trying and testing the results so they can make sure that they do their best in optimizing. There are plenty websites that do use Newspaper Theme and have very good page results with a lot of content.

@Robert Turner, @fkvs please provide a link to your website so we can take a look.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded and our answers can delay up to 24hrs.

Thank you !

Hello !

Unfortunately the image being resized is not something that I would suggest on your layout.

You can use this code: .td_module_18 .entry-thumb{width:100%
}

All you have to do is to adjust the percentage to your taste.

Thank you !