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Vlad S
tagDiv Staff

Hello !

You could try using the inline ads that are available since they can replicate any code.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that all your plugins are up to date. Also deactivate non-tagDiv Plugins and see if the theme panel works again.

Let us know the results !

Thank you !

Vlad S
tagDiv Staff

Hello !

Indeed this seems to be a bug that appeared after updating to WP 5.6. Our developers are working on it as we speak and this will get fixed soon.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send us a screenshot of how your settings look now ? Also what exactly is the error that you see, can you screenshot that too ?

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello @Archerix !

Unfortunately Disqus is not a tested / supported plugin therefore this issue cannot be covered. You will have to deactivate the plugin in order to preview your post.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can simply reset the key from Theme Panel – System Status and re-add it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

For this we recommend using SEO Yoast plugin which offer this features. Also provide us a link to your website so we can take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Can you send me a screenshot of how you set it up in tagDiv Composer ? I’m not sure I fully understand how it is supposed to look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your images are no longer available, please re-upload them and we will take a look. Also provide us a link to your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded and our answers can delay up to 24hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that Newspaper Theme is not tested on multisite and there are some conflicts that are still unresolved. I cannot say that it would not work but issues are expected.

You can use 1 license on a multisite.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’m not sure what you mean but sticky option cannot be set in blocks. This option is not available in Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

I have tested this on our side and everything works fine. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded and our answers can delay up to 24hrs.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is still an ongoing investigation, I have just spoken to our developers and they will do their best in fixing this as soon as possible.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment Cloud library templates do not work with CPTs. Our developers are working in making this happen but it will take a while.

Thank you !

Vlad S
tagDiv Staff

Hello !

I am sorry for misunderstanding ! They definitely do NOT come with Newspaper Theme !

Thank you !

Vlad S
tagDiv Staff

Hello !

I will recommend using the manual method of update if the auto update feature is not yet available: https://forum.tagdiv.com/how-to-update-the-theme-2/ Auto-Update system has been implemented starting with 10.3.1.

Thank you !

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