Hello !

Please provide a link to your websites in order to take a look.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hi,

The footer template can be edited only from frontend, edit a page/post template with tagDiv Composer and go down to footer, or if you want to assign one, use the manager -> https://i.imgur.com/Q5PeHkp.png (the footer templates does not have the button to be edited in backend).

Thank you !

Hello !

Yes, that is why our team developed the PRO demos and tagDiv Composer is in order for users to use Cloud Library templates. The Cloud library templates will use only what is needed from the theme, that will lead to better page speed.

I recommend you to convert to full cloud library templates.

Thank you !

Hello !

Please update your theme, that option is in the latest versions. Follow our guide here in order to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

On the templates you can use column text element. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Column text is an element from tagDiv Composer.

Thank you !

Hello !

Please update to latest Newspaper Theme version 10.3.8. This has been fixed in this update. If you are still facing the issue, remove and reinstall tagdiv composer.

Let us know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello @cypresshill !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately that was not built in order to be edited since 99% of the requests were to have images on results.

Thank you !

Hello !

I have just spoken to Simion and he will re-take a look today. We are sorry for the inconvenience !

Thank you for your patience !

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That is used for pagination and it is not recommended to be removed. You can try and remove all the pagination from the pages. We suggest you to set your security higher: https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Thank you !

Hello !

Unfortunately this is not something we see a lot. Take a look and make sure to first check for security breeches, maybe look for a security plugin in order to prevent someone to break into your website. Also start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the result !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

For posts you can use Gutenberg or Classic editor. The featured image in posts can be edited using tagDiv Composer. You will have to apply a post template from the cloud library that is fully editable using tagDiv Composer as you can see here: https://www.screencast.com/t/BxZUFO3iY

I hope this was helpful !

Thank you !

Hello !

My colleague informed me that he replied to your e-mail. Please check the inbox.

Thank you !

Hello !

Please note that this even it seems a general issue, it is something caused independently by the content that is brought up from the user. Every error will have to be inspected and see where it comes from.

Thank you !