Hello !

Now the best way you have the new mobile templates which are cloud library templates fully editable with tagDiv Composer that are designed only for your mobile pages.

Take a look in this topic for more information: https://forum.tagdiv.com/topic/mobile-themes-cloud-library-v10-3-7-update/

Thank you !

Hello !

Can you provide a screenshot of your system status tab ? First step would be to make sure that everything is as in our requirements here:https://forum.tagdiv.com/requirements-for-newspaper/

Also if this does not help I would start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results !

Thank you !

Hello !

Depending on what you are looking to translate that can be done from theme panel – translations.

In order to remove the author from posts simply use this css code: header .td-module-meta-info .td-post-author-name {
display:none;
}

The code must be inserted in here: https://www.screencast.com/t/Qk1mdyD8k

Let us know the result !

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

At the moment unfortunately you cannot use more filters combined. I have passed a request to our developers in order to inspect and see what can be done so multiple filters apply all at once.

Thank you for your understanding !

Hello !

Please provide a link to your website and we will take a look. Also let us know what would you like to hide and what words you want to translate.

Thank you!

Hello !

The best practice would be to make sure that all the requirements are like in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the result !

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

The auto ads code must be placed in analytics. Please remove it from where you have inserted it and put it here: https://www.screencast.com/t/XisCMeeIAh

Thank you !

Hello !

IF you don’t see it it means that you are using a cloud library header template and you will have to add you weather element using tagDiv Composer on your header template as you can see here: https://www.screencast.com/t/SD2QkFTn

Thank you !

Hello !

You can find the latest version of wp bakery in each update we get. You can download that from themeforest as you can see here: https://i.imgur.com/X915iDh.png

Thank you !

Hello !

Please follow our guide here that should help you with this issue:https://forum.tagdiv.com/primary-category/

Let us know the result !

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

Unfortunately we do not have any code for this matter.

Thank you for your understanding !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

Please be a bit more explicit. What element is giving you a hard time ? Can you provide a link to your website ? How are you trying to remove it ?

Thank you !

Hello !

Please note that Gutenberg is a WordPress option, not one from Newspaper Theme. From what I managed to see this is something not available at the moment. You could ask wordpress support for an update to this.

Thank you !

Hello !

Please look firstly for a plugin conflict as mentioned above and let us know the results !

Thank you !

Hello !

This is an unusual issue. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

That can be done using css as you can see here: https://www.screencast.com/t/2YivqcdAOjKP Also you can take a look at our example here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=1s

I hope this was helpful !

Thank you !

Hello !

What changes have you done that made the composer option disappear ? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

Are you using a plugin to insert your ads? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Hello !

I will create here a quick resume until the official documentation will be released.

– In order to run Mobile Template you will need to deactivate the Mobile theme plugin !
– AMP is not compatible with the mobile templates at the moment !

What are the mobile templates:

Independent template for the mobile Viewport ( NOT for mobile theme ).

They can be edited using tagDiv Composer exactly like the normal cloud library templates for desktop.

How to create a mobile template:

1. You can do it from any page by using the admin bar as you can see here: https://www.screencast.com/t/ljppfXpXXnM

* Side Note: I personally suggest you to check the COPY CONTENT option because it will create a new mobile template with all the elements from the page that you have copied the content. Please note that the 2 are NOT related. So for example, if you delete an element on your mobile template, it will not affect the desktop version.

It is easier for users to start with a base. For the advanced ones, they can design a page from 0. All this using tagDiv Composer.

After creating your page template you can find it in pages as you can see and edit it from here: https://www.screencast.com/t/Yq2F2Tg5J. Also you can see your page and you can edit it from here: https://www.screencast.com/t/2bevGosmXqCH

Everything should work pretty much as any cloud library elements.

Also please do not forget to always refresh your pages when you look at them.

I hope this was helpful !

Thank you !

Hello !

The second option might then be the retina one: http://prntscr.com/v8oh1i Deactivate it, clear your cache. And let us know the result !

Thank you !