Hello !

Cloud library templates can be backed up by simply copying the code from the template. There is no restore option for 1 template. A backup is recommended to be made fully including database ( that comes from your host )

Thank you !

Hello !

Please follow the documentation of WP Rocket: https://docs.wp-rocket.me/article/1266-optimize-css-delivery

We cannot provide you a css file because the CSS is being generated as you modify the theme and anyway that doesn’t seem to be the case here.

Also please note that WP Rocket is not a supported plugin, therefore it is not covered by the support team.

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Hello !

Please note that your request is wordpress related. Theoretically this can be done but you will have to contact wordpress support for this. You will need to customize your menu content in Appearance – Menus.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Hello !

By editing the Flex Blocks filters in tagDiv Composer you will be able to add your post: https://www.screencast.com/t/GKv1e0ei4eI

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Hello !

In order to install a demo please make sure that you achieved that demos requirements as you can see here: https://forum.tagdiv.com/installing-demos/

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Hello !

You can design your page using tagDiv Composer. Please follow our documentation: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As you can se here: https://www.screencast.com/t/vH8IcvXTi The code is implemented in the theme. From here on this issue are not theme related. The only theme related issue would have been if the code wasn’t rendered. You can follow up this article that might be helpful: https://www.ocreativedesign.com/understanding-google-analytics-your-website-traffic-report/

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Hello !

For that you will need the SEO Yoast plugin. This is a feature that this plugin has.

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Hello !

Please provide a link to your website in order to inspect.

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Hello !

Unfortunately this option is not possible with Newspaper Theme.

Thank you for your understanding.

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Your e-mail seems to get into the Spam folder. My colleagues have found it and they will reply to you as soon as possible.

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Hello !

Please provide a link to your website so we can take a look.

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache and the plugins you are using.

Thank you!

Hello !

All you have to do is go into Theme Panel – Post Settings – More stories and re-set it up.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Background color can be changed by going into Theme Panel – Theme colors – Mobile Menu / Mobile search

Background can be changed from Theme panel – background and the fonts from Theme Panel Fonts.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

No. You can try and improve your page speed for your NON Mobile theme pages or use mobile theme as it is.

Thank you for your understanding !

Hello !

Please remove your Instagram key, re-add it, clear your cache and try again.

Let us know the result.

Thank you !