Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
By using the website manager you can set your header on the post templates too here: https://www.screencast.com/t/EDtzVrD5nL4
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Vlad S Hello !
Mobile Editor DOES not render shortcodes. You mobile theme pages will be left only with basic text & images. This is the way Mobile Theme has been created in order to supply faster speed on mobile devices.
Please follow closely our documentation: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
I am sorry, can you point us to the right spot, we couldn’t find a date on this site: https://www.screencast.com/t/IqJRykqhG2hD
Thank you !
Vlad S Hello !
As you can see here: https://www.screencast.com/t/u8Dor9nDUl This option still works on mobile devices.
Thank you !
Vlad S Hello !
Please try this css: .ieEdge .tds-title .tdm-title{
background-color: #022E57;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Vlad S Hello !
If the Theme panel does not reflect that means that more than 90% of your template is fully editable using tagDiv Composer. And if you don’t see the changes instantly it is because your website is cached. Please make sure to clear your cache after you are done making the changes you want.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
The blocks can be edited using tagDiv Composer from the Layout and Style tab : https://www.screencast.com/t/QXol4prf
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Unfortunately for this we have not tested any plugins so we cannot recommend one.
Thank you for your understanding !
Vlad S Hello !
That can be done by adding flex blocks in each one and you can filter the id to be fixed as you can see here: https://www.screencast.com/t/C4fIAAHT ; BY inserting 1 id you will see only that post there.
Thank you !
Vlad S Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
Without removing the extra plugins first, If those plugins are a must and they are not compatible with the theme then you will have to change one of them.
Thank you for your understanding !
Vlad S Hello !
At the moment we don’t have this in plan.
Thank you for your understanding !
Vlad S Hello !
It possibly was a caching issue. Now those H1s are gone.
Thank you !
Vlad S Hello !
We are sorry for the misunderstanding. After some research this seems to be Woocommerce related: https://docs.woocommerce.com/document/customise-the-woocommerce-breadcrumb/
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
You can edit the footer using the Website manager as you can see here: https://www.screencast.com/t/EDtzVrD5nL4 Select the footer and scroll to the bottom of the page.
Thank you !
Vlad S Hello !
1. Please make sure that you upload your logo in full size: https://www.screencast.com/t/Oxue274e
2. You will have to make the ROW that contains the menu wider. In order to adjust the site width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6
3. By right clicking on the ROW in tagDiv Composer you will be able to delete it.
6. You can import a category template which is fully editable using tagDiv Composer as you can see here: https://forum.tagdiv.com/cloud-library-category-templates/
Thank you !
Vlad S Hello !
The sticky header can be selected from the Website manager and create / edited using tagDiv Composer: https://www.youtube.com/watch?v=HXQQygkCCJo
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
