Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Vlad S
tagDiv Staff

Hello !

We did exactly how you’ve mentioned and everything worked out fine. The password option worked. You can’t see anything featured.

Please create a private post and provide us the url for it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Indeed that is a bug. But Once pressed on activate the plugin will work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Using the same key ( Purchase code on 2 different websites ) is totally forbidden and can lead to Envato account getting banned.

Any Envato product can be used only on 1 domain.

To answer your question you can install the same demo or reproduce the designs using tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide them you will have to go into Settings – Reading and set them to 0 : https://www.screencast.com/t/dxuWtcOmbw

Thank you !

Vlad S
tagDiv Staff

Hello !

The only gallery tested by our team is the tagDiv Slide Gallery: https://forum.tagdiv.com/gallery-2/

Unfortunately we can’t recommend anything else. You can however try and test some plugins and see which one fits your taste and works best with the theme.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

By editing the header using tagDiv composer you can customize the size of your logo: https://www.screencast.com/t/N0wlSxyRk4 Also make sure that you have inserted the logo full size: https://www.screencast.com/t/0yd1wHgRMTM

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can rename and edit blocks using tagDiv Composer as you can see here: https://www.screencast.com/t/ryTMBgit2

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also due to high support requests support can be delayed up to 24h.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Unfortunately your request is not something that can be created using theme panel / tagDiv Composer therefore is marked as being custom work. Please note that custom work is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Always when switching to a mobile view please refresh your page: https://www.screencast.com/t/hjvoguDSgt As you can see here your views are available for Mobile too, not just for AMP.

You can use this CSS: .td-icon-views,.td-post-views span{
display:none;
}

The code must be inserted in here: https://www.screencast.com/t/s61BcemS2eW

Thank you !

Vlad S
tagDiv Staff

Hello !

If you’re talking about the infinite scrolling option please follow our documentation here: https://tagdiv.com/infinite-loading-for-single-posts/

Also please provide a link to your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Unfortunately your e-mail arrived in the SPAM folder. I have passed your message to my colleagues and they will answer as soon as possible.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment with Newspaper theme !

Thank you !

Vlad S
tagDiv Staff

Hello !

In theme panel you can insert custom CSS / JS as you can see here: https://www.screencast.com/t/bWTJ1izWYZ2

Thank you !

Vlad S
tagDiv Staff

Hello !

This is how your website looks for a normal user: https://www.screencast.com/t/6mKuAmo7

On our side everything seems to be fine.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have installed the Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/ And that your website meets all the requirements: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

I was talking about the tagDiv Composer element – AD Box : https://www.screencast.com/t/ueF9ppRABfp6 ;

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, by editing the page you will be able to set a different header / or no header using the website manager as you can see here: https://www.screencast.com/t/gfDCvkj5

Thank you !

Vlad S
tagDiv Staff

Hello !

1. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

2. You can use this css code: .td_block_related_posts .td-related-right {
display:none;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

3. That is a WordPress feature, not a Newspaper Theme one.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Viewing 25 posts - 10,101 through 10,125 (of 18,283 total)