Hello !

Please note that if you’re using a PRO demo you will have to edit your header using the tagDiv Composer as you can see here: https://www.screencast.com/t/tq3REmd5

Thank you !

Hello !

That you can be achieved by following our tutorial here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We have re-tested your website and now everything seems to work fine.

Please check and let us know !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hello !

For that you have this options in composer here: https://www.screencast.com/t/4C83j33qJa

Thank you !

Hello !

Please note that this is not a plugin tested by our developers which means that is not covered by the support due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Tested plugins can be found here: https://www.screencast.com/t/o9dCRndOQBXY

We are sorry for the inconvenience !

Thank you !

Hello !

We will reply via e-mail !

Thank you !

Hello MLink83 !

The answer above was for @astarconsulting

From what I see you’ve fixed your problem. Is there a new issue ?

Please let us know so we can figure them out.

Thank you !

Hello !

Please reply to the e-mail you have received because keeping 2 conversations, one here and one on e-mail can be a bit tricky to follow.

Thank you !

Hello !

Please follow carefully our documentation regarding theme instalation: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Hello !

The product featured images come from woocommerce. Please follow this tutorial regarding this matter: https://iconicwp.com/blog/manage-woocommerce-product-image-sizes-3-3/

Thank you !

Hello !

Please note that this request is not Newspaper Theme related. You can use WP Super Cache which is a tested plugin by our developers: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If that doesn’t work most likely you’re host needs to clear your cache.

Thank you !

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

All the plugins that are supported by Newspaper Theme can be found here: https://www.screencast.com/t/o9dCRndOQBXY Unfortunately any other plugins are not tested with Newspaper theme and we cannot provide support for them due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog

Thank you !

Hello !

You have the ability to edit your templates and demos using tagDiv Composer page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/ ;

You can import the demo without content but please make sure to set the categories in the filters tab on each block here: https://www.screencast.com/t/XDek16ti6f

Thank you !

Hello !

Please provide a link to your website in order to inspect. Are you using a plugin for stats ? That will show you how many people visit your website and what articles are viewed.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

This can be deactivated by going into Theme Panel – Post Settings – Post and custom post types: https://www.screencast.com/t/h7RmOUWOA65

I hope this was helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please make sure to clear your cache and also ask your host for cache if there is.

Also please note that page speed is not covered by the support team due to our support policy. Our custom work team can take a look over this over a fee. You can contact them here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding !