Hello !

Please note that your request is a custom work related which is not covered by the support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding !

Hello !

The thumbnails come from the wordpress option here: https://www.elegantthemes.com/blog/tips-tricks/how-to-change-thumbnail-size-in-wordpress-and-why-you-want-to

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

That can be achieved by editing the block using the tagDiv Composer as you can see here: https://www.screencast.com/t/xFwgpfKMv

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Hello !

Please provide a link to your website in order to inspect.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Sorry for misunderstanding your issue.

Unfortunately this option comes from the gutenberg and it doesn’t have any other options except bold and italic.

Thank you for your understanding !

Hello !

In order to delete items you can right click on them and delete. If this also does not work, Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also our team is doing their best to answer all the e-mails as soon as possible.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Hello !

In order to send a screenshot you will have to paste the link in here: https://www.screencast.com/t/wKc7QPWkwp

Also please provide a link to your frontend website so we can see the issue.

Thank you !

Hello !

This issue is fixed in the Newspaper 10 Update, Now we are on 10.2 version. Please update your Newspaper Theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Hello !

For the next and previous buttons you have this option:

.td-history-pro .td-arrows .td-next-prev-wrap {
background-color: red;
}

When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and you can set it up from here. If it is empty you will have to add content in it in order to display: https://www.screencast.com/t/Bzi8kbneOKQc

I hope this was helpful !

Thank you !

Hello !

Do you mean this sub-categories https://www.screencast.com/t/eTflWP139QdL ? We have tested all of them on our side and they work.

Let us know if we’re looking into the wrong place.

Thank you !

Hello !

You can remove row’s by right clicking on them and press delete: https://www.screencast.com/t/FswZxXmK

Thank you !

Hello !

Where exactly do you see this sentence ? Please provide a screenshot.

Thank you !

Hello !

The layout option is only available in Flex Blocks. We recommend using those.

Thank you !

Hello !

You can remove the footer by inserting one from the Cloud library and using the tagDiv Composer, simply remove the content of it. Find out how to insert a footer page from here: https://forum.tagdiv.com/footer-templates/

Thank you !

Hello !

You can achieve this by editing the author page using the tagDiv Composer. You will have to remove the original posts loop and use flex blocks, set the post type name and the author Id: https://prnt.sc/qg9pze

As you can see in our photo our custom post type name is td_book and the author iD was 1 in our case.

I hope this was helpful !

Thank you !

Hello !

For the news ticker you can follow this tutorial: https://www.screencast.com/t/rPjCYvAfgY

For the footer you can follow this: https://www.screencast.com/t/8x0JgELOBF1A

I hope this was helpful !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Also please note our working our for the followin day:

Thank you !

Hello !

When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and you can set it up from here. If it is empty you will have to add content in it in order to display: https://www.screencast.com/t/Bzi8kbneOKQc

Also please note our working our for the followin day:

Thank you !

Hello !

Please make sure that your requirements are set according to our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please note our working our for the followin day:

Thank you !

Hello!

The menu seems to be working fine on your website.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note our working our for the followin day:

Thank you !

Hello !

1. You will have to edit the header using the tagDiv Composer as you can see it here: https://www.screencast.com/t/9LKMwkZD

2. That is the Theme Accent Color and as you can see it here: https://www.screencast.com/t/dteYcvWJDU

3. That is the Header logo and can be edited using the tagDiv Composer: https://www.screencast.com/t/lXLXbJYoF

Also please note our working our for the followin day:

Thank you !