Hello !
Please make sure you upload the pictures in full size as you can see here: https://www.screencast.com/t/zDtp4DlEHuLe
Thank you !
Hello !
Please provide a link to your website and point out wich exact button you want to remove. We will take a look and see what can be done !
Thank you !
Hello !
When activating TagDiv Composer on your page you will see the ADD Element button. There you have all sort of blocks and widgets available for you: https://www.screencast.com/t/CeOOsiiC
Thank you !
Hello !
Unfortunately this option is not from Newspaper Theme options. You will have to contact wordpress in order to receive support.
We are sorry for the inconvenience !
Thank you !
Hello !
If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hello !
You can manage your sidebar Ad from Theme panel – Ads – Sidebar ads: https://www.screencast.com/t/8rJgejRg70T
Thank you !
Hello !
Please make sure you don’t have a cache problem. We do recommend using WP Super Cache plugin. You can find out more about it here: As you can see it works fine: https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://www.screencast.com/t/UmBFkAYwR3
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please disable the coming soon mode or please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Unfortunately this option is not available with Newspaper Theme at the moment.
We are sorry for the inconvenience !
Thank you !
Hello !
Please provide a link to your website so we can inspect and see what is causing this issue !
Thank you !
Hello !
First please make sure that you have installed the Newspaper theme properly. You can find all the steps here: https://forum.tagdiv.com/install-via-wordpress/
A common issue for that error is due to the Newspaper Theme requirements not being completed. Here is a guide wich will help you setup your wordpress in order to work perfectly with our theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know if this was helpfull !
Thank you !
Hello !
Please make sure that you set the ID in the proper tab as you can see here: https://www.screencast.com/t/2qU0uRiCz7
If the problem still persists please let me know !
Thank you !
Hello !
Please provide a link to your page so we can inspect and provide proper resolvation.
Thank you !
Hello !
You will have to go into Dashboard – Cloud Library. Search for the templates you want.
Single for Post Template
Category for Category pages.
Import each one, and add the News Ticker from the tagDiv Composer.
After that assign each template to the specific category / post.
Please follow this 2 tutorials for a better understanding: https://forum.tagdiv.com/cloud-library-category-templates/ ; https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
Hello !
The footer does not have a shadow as you wish so we have to recreate it. You can try and edit the box shadow generator here and copy the code: https://www.cssmatic.com/box-shadow
You have to copy only the Box Shadow code after you have finished creating your shadow.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
Hello !
You can try this colour: .td-footer-wrapper {
box-shadow: -1px -15px 12px -5px gray;
}
Thank you !
Hello !
Yes, AMP Plugin works with Mobile Theme. Please follow this tutorial to achieve better results: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
Hello !
Please provide us a link to your page so we can take a look ! Also please make sure you upload the image in the fullsize: https://www.screencast.com/t/zDtp4DlEHuLe
Thank you !
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know if this was helpfull !
Thank you !
Hello !
Please try this CSS code and let me know if this is helpfull: .td-footer-wrapper {
box-shadow: -1px -15px 12px -5px rgba(0,0,0,0.75);
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !