Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

In order to do that you will have to clikc on the ROW and delete the Background image: https://www.screencast.com/t/B782ABbbX8

Thank you !

Hello !

Sorry for missunderstanding your issue. Plese take a look at this topic regarding the same matter: https://forum.tagdiv.com/topic/cannot-change-the-block-title-h4-in-h2-after-newspaper-9-7-update/ You will have to get into the code and edit it.

Thank you !

Hello !

You can try the option a user sugested: WP Rocket > Settings > File Optimization > CSS FILES > Uncheck Optimize CSS Delivery.

If this doesn’t work see what WP Rocket support sugests.

Thank you !

Hello !

I’ve watched the whole video but I couldn’t see what you’ve meant about the link since there is no link shown in the video.

Also i’ve reviewed your page and every link seems to work fine.

Thank you !

Hello !

The issues with “The link you followed has expired” come from a bad wordpress setup not from Newspaper Theme. It shouldn’t matter that your live site uses the key or not.

By a test site I mean a localhost install. We here use Wordrpess + Xampp.

Please make sure that your install is properly made. Make sure all the steps found here are followed: https://forum.tagdiv.com/install-via-wordpress/

Let me know if this was helpfull !

Thank you !

Hello !

The forum is custom created and based on another platform. Unfortunately it would be very hard to reproduce that option and at the moment the Newspaper Theme doesn’t have this options.

We are sorry for the inconvenience !

Thank you !

Hello !

In posts you will have to create a single post template. Take a look here on how to do it: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Also the boxed look is because you are using a background image / color. Disable that and then check to see if you still have it overlaped.

Thank you !

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/

Thank you !

Hello !

If it helps, every page/ post /category has an ID wich can be seen using the inspector. You can try and add that so you can target more sepecifically: https://www.screencast.com/t/QEAW3cKE25cj

Thank you !

Hello !

Yes. In order to insert an external shortcode you will have to add an Text with title element and insert the shortcode in the text mode: https://www.screencast.com/t/E3RdGIc7K8b

Thank you !

Hello !

No, just make a refund request and we will process it.

Thank you !

Hello !

You can simply achieve that by doing the following:

Choose a single post template from the Cloud library ( Find out more about it here:https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ )

After that I have added a inner row by using the TagDiv Composer and set the layout as you can see here: https://www.screencast.com/t/Bnq7zg89zUco after that I have added 2 adboxes. You can add your google code for the adboxes here: https://www.screencast.com/t/kBCqaY3g

This is more usefull since our page builder ( tagDiv Composer ) has a lot of options and functions wich can come in handy when editing something on your page.

Thank you !

Hello !

I don’t quite understand your question. Please be a bit more specific.

Thank you !

Hello !

Please provide a link to a page / post where you’d like to hide the breadcrumbs and we will check and provide a solution.

Thank you !

Hello !

Usually the issue about mobile version beign rendered on desktop is due to cache. Please make sure to use a cache plugin ( we do recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ )

Let me know if this was helpfull !

Thank you !

Hello !

We are sorry for the delay but we answer the e-mails and forum topics from the oldest to newest. We will do our best to provide you an answer via e-mail as soon as we get to it.

We are sorry for the inconvenience !

Thank you !

Hello !

First please make sure that you have installed the Newspaper theme properly. You can find all the steps here: https://forum.tagdiv.com/install-via-wordpress/

A common issue for that error is due to the Newspaper Theme requirements not being completed. Here is a guide wich will help you setup your wordpress in order to work perfectly with our theme: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know if this was helpfull !

Thank you !

Hello !

When editing a page if you scroll to the very bottom you should be able to see it as you can see here: https://www.screencast.com/t/CpfWPQKFrYE

Thank you !

Hello !

That is a category page made by woocommerce. Please contact woocommerce support for this kind of matter since is not in our hands.

Thank you !

Hello !

Your issue comes from a plugin conflict as you can see you have a line height set and it’s not from our theme css: https://www.screencast.com/t/9Iadwbclv5Pu

We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

I would like to take a look and see what can be done because the composer overrides some code there. Please contact us via email at contact@tagdiv.com and provide admin login, include a link to this topic in the email.

Thank you !

Hello !

Please check if the modifications do render on the frontend. Try writing a simple text like TEST or something in your file and see if that renders on you homepage. If it does not render then either you have the wrong template or your child theme is not properly set.

What theme version are you runing ?

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

That is because you are having a plugin conflict. Please make sure you de-activate ALL of your non-theme related plugins and check again.

Thank you !