Hi,
I did some research and found similar cases at Cloudflare on support – https://community.cloudflare.com/t/problem-with-ajax-and-cache/13072/4
In this topic – https://community.cloudflare.com/t/problem-rule-admin-ajax-php-403/422344/5 there is a suggestion that could help you too.
In case this can help you, please let us know!
In the meantime, I have opened a ticket with this situation and the developers will evaluate it.
Thank you!
When using a cache plugin in WordPress (aka W3-TotalCache or other), it will disable the cache for authenticated users and build the page for all known users.
But when using ClouFlare, when page is in cache, admin users get same page as everybody.
So navigating on the frontend of the site admins have time to time the wordpress admin-bar (cf cache miss) and no admin-bar (cf cache HIT)
So when admins do have the admin bar the infinite scroll works as expected, but on pages without the admin-bar (cf cache HIT) the Ajax request reaches the server and bounces status 403.
Bellow you’ll find the request in curl
If I run that request without the line “-H ‘cookie’ … ” it works just fine.
So I believe the payload / ‘–data-raw’ section holds something about the authenticated user that has to match the cookie, and that when it finds the cookie and not the relevant data in the payload, the request gets rejected.
(I’ve tested all I could. Things like disabling any security plugins like Wordfence etc..)
curl 'https://www.welovetennis.fr/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.3.1' \
-H 'authority: www.welovetennis.fr' \
-H 'accept: */*' \
-H 'accept-language: fr-FR,fr;q=0.9,en-US;q=0.8,en;q=0.7,es-419;q=0.6,es;q=0.5' \
-H 'content-type: application/x-www-form-urlencoded; charset=UTF-8' \
-H 'cookie: wordpress_sec_f1bdf72b037f4fc61a63ad5e89e9ef25=antony%7C1686083014%7CURpjXWj39EjnJJRGKPumlEmrKcrFlVet04mQNF1ntDn%7C4856477bbdf40dcf110a94ce8fe959667a535a667b2568634a269f62cd4dfb87; wordpress_logged_in_f1bdf72b037f4fxxxxxxxxxx25=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxf6fb09ef8ae5; wp-settings-1=editor%3Dhtml%26libraryContent%3Dbrowse%26advImgDetails%3Dshow%26posts_list_mode%3Dlist%26imgsize%3Dfull%26mfold%3Do; wp-settings-time-1=1684873423; fonce_current_user=1; _ga_1Z908S1EE2=GS1.1.1685172078.1.0.1685172078.0.0.0; _pbjs_userid_consent_data=1688550979652389; _gid=GA1.2.1338529052.1685759630; hidecta=no; _ga_98EFBCYPM8=GS1.1.1685759629.9.1.1685759860.0.0.0; cto_bundle=8djCU19DMGVlRWxiSUdyMVQ2M0hDa3BwQ05BYmNHQnFIcEFHTFU3VzhlWkdQbDlndVNmb3FKb0JOT1ZGUkhzciUyQlQ5MHBnb1dRNGIyTFdEMTBFd0lCM25tclZaNUFJZXRuY3FSSktJdkJLNzFvSSUyRlJqZyUyRkRYbVhPckhISlZ3aUNOaVNvMnJCZHBOdVZGR0FsSlFwJTJGU1pYek0lMkZnJTNEJTNE; cto_bidid=_sEKgV82RWp4YkNYZWFVejBnTXNHVG0yOUgxcHRhSXZEa0lwdEFEalJTdU93ZDglMkZQYVFkOGhTWHRRbjdvdDJRRk5SZSUyRlV0dmpSOVpXTDZYM0dySmhwUHdmbmNWNHpkYmpuV211OXJpYVlYYmtVWGNkaGJtQk5KNklueHNaN3hxTWhNMjU; _ga=GA1.2.1020367004.1684952847; _gat=1' \
-H 'dnt: 1' \
-H 'origin: https://www.welovetennis.fr' \
-H 'referer: https://www.welovetennis.fr/' \
-H 'sec-ch-ua: "Google Chrome";v="113", "Chromium";v="113", "Not-A.Brand";v="24"' \
-H 'sec-ch-ua-mobile: ?0' \
-H 'sec-ch-ua-platform: "Linux"' \
-H 'sec-fetch-dest: empty' \
-H 'sec-fetch-mode: cors' \
-H 'sec-fetch-site: same-origin' \
-H 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36' \
-H 'x-requested-with: XMLHttpRequest' \
--data-raw 'action=td_ajax_block&td_atts=%7B%22art_title_pos%22%3A%22bottom%22%2C%22info_pos%22%3A%22bottom%22%2C%22art_excerpt_pos%22%3A%22bottom%22%2C%22art_audio_pos%22%3A%22bottom%22%2C%22modules_category%22%3A%22image%22%2C%22btn_pos%22%3A%22bottom%22%2C%22modules_on_row%22%3A%22eyJhbGwiOiI1MCUiLCJwaG9uZSI6IjEwMCUiLCJwb3J0cmFpdCI6IjEwMCUifQ%3D%3D%22%2C%22category_ids%22%3A%22346%22%2C%22limit%22%3A%224%22%2C%22ajax_pagination%22%3A%22infinite%22%2C%22sort%22%3A%22%22%2C%22offset%22%3A%223%22%2C%22ajax_pagination_infinite_stop%22%3A%223%22%2C%22tdc_css%22%3A%22eyJwaG9uZSI6eyJkaXNwbGF5IjoiIn0sInBob25lX21heF93aWR0aCI6NzY3fQ%3D%3D%22%2C%22show_btn%22%3A%22%22%2C%22td_ajax_preloading%22%3A%22%22%2C%22show_review%22%3A%22none%22%2C%22show_com%22%3A%22none%22%2C%22time_ago_add_txt%22%3A%22%22%2C%22block_type%22%3A%22td_flex_block_5%22%2C%22separator%22%3A%22%22%2C%22custom_title%22%3A%22%22%2C%22custom_url%22%3A%22%22%2C%22block_template_id%22%3A%22%22%2C%22title_tag%22%3A%22%22%2C%22mc5_tl%22%3A%22%22%2C%22mc5_title_tag%22%3A%22%22%2C%22mc5_el%22%3A%22%22%2C%22post_ids%22%3A%22%22%2C%22category_id%22%3A%22%22%2C%22taxonomies%22%3A%22%22%2C%22in_all_terms%22%3A%22%22%2C%22tag_slug%22%3A%22%22%2C%22autors_id%22%3A%22%22%2C%22installed_post_types%22%3A%22%22%2C%22open_in_new_window%22%3A%22%22%2C%22show_modified_date%22%3A%22%22%2C%22time_ago%22%3A%22%22%2C%22time_ago_txt_pos%22%3A%22%22%2C%22el_class%22%3A%22%22%2C%22td_query_cache%22%3A%22%22%2C%22td_query_cache_expiration%22%3A%22%22%2C%22td_ajax_filter_type%22%3A%22%22%2C%22td_ajax_filter_ids%22%3A%22%22%2C%22td_filter_default_txt%22%3A%22All%22%2C%22modules_gap%22%3A%22%22%2C%22m_padding%22%3A%22%22%2C%22all_modules_space%22%3A%2236%22%2C%22modules_border_size%22%3A%22%22%2C%22modules_border_style%22%3A%22%22%2C%22modules_border_color%22%3A%22%23eaeaea%22%2C%22modules_divider%22%3A%22%22%2C%22divider_on%22%3A%22%22%2C%22modules_divider_color%22%3A%22%23eaeaea%22%2C%22h_effect%22%3A%22%22%2C%22image_size%22%3A%22%22%2C%22image_alignment%22%3A%2250%22%2C%22image_height%22%3A%22%22%2C%22image_radius%22%3A%22%22%2C%22image_margin%22%3A%22%22%2C%22hide_image%22%3A%22%22%2C%22video_icon%22%3A%22%22%2C%22video_popup%22%3A%22yes%22%2C%22video_rec%22%3A%22%22%2C%22spot_header%22%3A%22%22%2C%22video_rec_title%22%3A%22%22%2C%22video_rec_color%22%3A%22%22%2C%22video_rec_disable%22%3A%22%22%2C%22autoplay_vid%22%3A%22yes%22%2C%22show_vid_t%22%3A%22block%22%2C%22vid_t_margin%22%3A%22%22%2C%22vid_t_padding%22%3A%22%22%2C%22video_title_color%22%3A%22%22%2C%22video_title_color_h%22%3A%22%22%2C%22video_bg%22%3A%22%22%2C%22video_overlay%22%3A%22%22%2C%22vid_t_color%22%3A%22%22%2C%22vid_t_bg_color%22%3A%22%22%2C%22f_vid_title_font_header%22%3A%22%22%2C%22f_vid_title_font_title%22%3A%22Video+pop-up+article+title%22%2C%22f_vid_title_font_settings%22%3A%22%22%2C%22f_vid_title_font_family%22%3A%22%22%2C%22f_vid_title_font_size%22%3A%22%22%2C%22f_vid_title_font_line_height%22%3A%22%22%2C%22f_vid_title_font_style%22%3A%22%22%2C%22f_vid_title_font_weight%22%3A%22%22%2C%22f_vid_title_font_transform%22%3A%22%22%2C%22f_vid_title_font_spacing%22%3A%22%22%2C%22f_vid_title_%22%3A%22%22%2C%22f_vid_time_font_title%22%3A%22Video+duration+text%22%2C%22f_vid_time_font_settings%22%3A%22%22%2C%22f_vid_time_font_family%22%3A%22%22%2C%22f_vid_time_font_size%22%3A%22%22%2C%22f_vid_time_font_line_height%22%3A%22%22%2C%22f_vid_time_font_style%22%3A%22%22%2C%22f_vid_time_font_weight%22%3A%22%22%2C%22f_vid_time_font_transform%22%3A%22%22%2C%22f_vid_time_font_spacing%22%3A%22%22%2C%22f_vid_time_%22%3A%22%22%2C%22meta_info_horiz%22%3A%22content-horiz-left%22%2C%22meta_width%22%3A%22%22%2C%22meta_margin%22%3A%22%22%2C%22meta_margin2%22%3A%22%22%2C%22meta_padding%22%3A%22%22%2C%22meta_padding2%22%3A%22%22%2C%22meta_info_border_size%22%3A%22%22%2C%22meta_info_border_size2%22%3A%22%22%2C%22meta_info_border_style%22%3A%22%22%2C%22meta_info_border_color%22%3A%22%23eaeaea%22%2C%22meta_info_border_radius%22%3A%22%22%2C%22meta_info_border_radius2%22%3A%22%22%2C%22info_space%22%3A%22%22%2C%22art_title%22%3A%22%22%2C%22show_excerpt%22%3A%22block%22%2C%22art_excerpt%22%3A%22%22%2C%22excerpt_inline%22%3A%22%22%2C%22meta_space%22%3A%22%22%2C%22show_audio%22%3A%22block%22%2C%22hide_audio%22%3A%22%22%2C%22art_audio%22%3A%22%22%2C%22art_audio_size%22%3A%221.5%22%2C%22show_cat%22%3A%22inline-block%22%2C%22modules_category_margin%22%3A%22%22%2C%22modules_category_padding%22%3A%22%22%2C%22modules_category_border%22%3A%22%22%2C%22modules_category_radius%22%3A%220%22%2C%22modules_extra_cat%22%3A%22%22%2C%22show_author%22%3A%22inline-block%22%2C%22author_photo%22%3A%22%22%2C%22author_photo_size%22%3A%22%22%2C%22author_photo_space%22%3A%22%22%2C%22author_photo_radius%22%3A%22%22%2C%22show_date%22%3A%22inline-block%22%2C%22review_space%22%3A%22%22%2C%22review_size%22%3A%222.5%22%2C%22review_distance%22%3A%22%22%2C%22btn_title%22%3A%22%22%2C%22btn_margin%22%3A%22%22%2C%22btn_padding%22%3A%22%22%2C%22btn_border_width%22%3A%22%22%2C%22btn_radi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2%2C%22btn_border%22%3A%22%22%2C%22btn_border_hover%22%3A%22%22%2C%22pag_text%22%3A%22%22%2C%22pag_h_text%22%3A%22%22%2C%22pag_bg%22%3A%22%22%2C%22pag_h_bg%22%3A%22%22%2C%22pag_border%22%3A%22%22%2C%22pag_h_border%22%3A%22%22%2C%22ajax_pagination_next_prev_swipe%22%3A%22%22%2C%22css%22%3A%22%22%2C%22td_column_number%22%3A1%2C%22header_color%22%3A%22%22%2C%22color_preset%22%3A%22%22%2C%22border_top%22%3A%22%22%2C%22class%22%3A%22tdi_85%22%2C%22tdc_css_class%22%3A%22tdi_85%22%2C%22tdc_css_class_style%22%3A%22tdi_85_rand_style%22%7D&td_block_id=tdi_85&td_column_number=1&td_current_page=2&block_type=td_flex_block_5&td_filter_value=&td_user_action=&td_magic_token=3380c233f7' \
--compressed
It is not Clouflare returning error.
It seems the ajax call is authenticated (and being a POST not cache-able)
And that the request was built form a page stored in cache (from a not authenticated request)
I get this in the server logs:
xxx.xxx.xxx.xxx - - [03/Jun/2023:04:37:40 +0200] "POST www.welovetennis.fr/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.3.1 HTTP/2.0" 403 22 "https://www.welovetennis.fr/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36" 0.207 0.202 . -
Hi! I used to have a very old version installed on my wordpress site. I’ve just purchased the newest Newspaper version, and as I was installing it, it told me the old files were going to be replaced. I wasn’t if it would be a problem if some old files were still there, so I just importad a backup from that same website before I was using the theme.
The problem is, when I upload the recently purchased new version to wordpress themes, I keep getting this error message
403
Forbidden
Access to this resource on the server is denied!
What can I do in order to solve it?
Thanks in advance
Hello,
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hello,
Please check those guides to configure the Cloudflare https://forum.tagdiv.com/cloudflare-cdn/ -> https://techcult.com/fix-cloudflare-403-forbidden-error/
Thank you!
We have notices a small bug but would be nice to get it fixed.
When a page using any “infinite scroll” modules gets in cache (here on CloudFlare), when a logged in user triggers the “load more” (same thing happens with infinite scroll) the ajax request gets bounced with “forbidden”
POST https://www.mysite.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.3.1
Returns status 403
the response body is: -1
When navigating in “private mode” (so without the auth cookie) it all works fine.
It would be a nice thing to see fixed
CloudFlare isn’t an uncommon thing to use these days and using the free version it doesn’t seem possible to bypass their cache based on presence of the auth cookie.
Thank you for looking into this. It’s probably a small thing to fix.
Antony GIBBS
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello,
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hi,
I checked and the last reply was from my colleague, 8 days ago, please write to him there, because it seems that the last time he tried to investigate he received a 403 error.
Thank you!
@ninjaray, @cooperdevon, (how) did you get this resolved?
I’ve been having the exact same problem.
Never have been able to open the WP Editor inside TagDiv Composer.
It keeps on spinning and console has the 403 error.
I’m on a LiteSpeed Server, not NginX. All .htaccess setting as in the linked to pages in the forum, 10M setting, all server requirements met.
Are any of you running multisite by chance?
I get this message after about five minutes of trying to upload the template.
The page you are looking for is temporarily unavailable.
Please try again later.
4b2d5d9c32ea3f24584fda58873e7596 154e2eebc007aad62b421d9403b69c51 60dd0ae65e1817f0c2de7debb11491f6
Hi,
The problem is caused the nginx https://i.imgur.com/vAVSdLa.png
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check the file permission also, check this guide https://www.basezap.com/fixed-403-forbidden-error-on-nginx-web-server/ -> https://www.debugbar.com/403-error-forbidden/#:~:text=NGINX%20403%20Forbidden%20is%20an,or%20an%20incorrect%20index%20file.
Alos, you can ask your host to help.
Thank you!
Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hi,
Please check this guide https://www.hostinger.com/tutorials/what-is-403-forbidden-error-and-how-to-fix-it
Thank you!
I am unable to access Theme Panel showing below error in my admin.
403
Forbidden
Access to this resource on the server is denied!
Please help me to resolve this issue.
Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hi,
It seems that there is an error for the cookies plugin on the comments from the homepage – https://i.imgur.com/nPhbEXW.png
When I tried to let a comment I get this – https://i.imgur.com/rNQZPX9.png
Please try the steps from this guide – https://wordpress.org/support/topic/error-403-when-trying-to-comment/ in case the problem still persists, please make a full backup and please contact us via email and provide temporary wp-admin and cPanel access.
Thank you!
Hello,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Would love to see the image you are sending me, but getting this error sorry -> {“data”:{“error”:”Imgur is temporarily over capacity. Please try again later.”},”success”:false,”status”:403}
Hello,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
TagDiv composer Edit is not working. Getting this error :
GET /wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/storage/v7877/sleepsavvynew/public_html/ 403
This is how the page looks normally
https://paste.pics/abc598ea8b2271377e93534df278403c
This is how it looks when editing with tagdiv composer
https://paste.pics/826837f695901773610d5ccb23fd522e
Thre is no code showing and the logo/name has not shifted as when I go into chrome dev tools
I had deleted the plugin long ago and removed the code so I cant figure out whre it is hiding and whyt he logo/name shifts and changes
Hi,
We do our best to help you, but this problem seems to be a 403 coming from Cloudflare (CDN), so please check the settings from CDN.
Thank you!
I am trying to add shortcodes to some categories using Column Text.
The popup “edit content” opens but can paste the code inside.
The same goes for Title element.
I have read previous discussions on the issue and tried the solutions proffered but the problem still persists.
https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/
https://forum.tagdiv.com/topic/edit-content-of-column-text-is-not-working-in-new-category-template/
https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
