- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagCustom Post Type Support
- NewsmagAbove footer ads
- NewsmagWeather Widget
- NewsmagHow to update the theme
- NewsmagIntroduction
- NewsmagLogo & Favicon
- NewsmagFooter templates
- NewsmagUsing other ads
- NewsmagCustom ad spots
- NewsmagArticle ads
- NewsmagSidebar ads
- NewsmagHeader ads
- NewsmagLoading image effects
- NewsmagCategory top post styles
- NewsmagSmart Lists
- NewsmagGeneral settings
- NewsmagTheme thumbs
- NewsmagtagDiv slider gallery
Hello illusio26,
I have inspected your website and I saw that the theme crops the images as expected according to what type of Block is used. For example, the Block 1 uses the module 1 and module 6 which uses the 300*194 px and 100*75px as thumbs. For an example from your website, this is the full image -> https://www.screencast.com/t/Va9nzVRh and the following one is cropped image, like this -> https://www.screencast.com/t/xMWdqp9R The theme works ex expected and crop the image as properly.
Thanks for your understanding!
after creating the tokel as I’m updating automatically this is the error “The item cannot be downloaded.”

Hello,
2) The header style that you use shows a centered menu. The padding cannot be reduced as there is no padding. It is the number of menu items you have. It cannot place itself on the container when a centered menu is used. Please change to a header style 9 for example and then your menu will align itself to the left side of the container.
Thank you!
Hello – We recently launched our new website using NewsMag and for some reason the Navigation is sliding to the next line when viewed on a tablet.
Example: https://ibb.co/fDWCDv (after resources, The Magazine goes to the next line).
It seems to happen when you get after 790px, this happens:
The URL is: http://www.referee.com/
But we noticed when viewing the demo: https://demo.tagdiv.com/newsmag/
It seems the text gets smaller for a tablet version. Any suggestions how to fix this?
Example: https://ibb.co/iyxxfa (doesn’t jump lines)
Thanks in advance!
I use Block 1 on my homepage, however it doesn’t appear to be cropping the thumbnails properly. I checked the theme panel and have all the right boxes active. Here is an example of what I’m seeing. Is this how it’s supposed to look?

Thanks for your help, but no luck so far. I’m still wondering if there is no “dirty” way to do this. Hardcode it directly on the server. Or apply the translation on a local XAMPP-installation and copy the files to the real server. Problem is, I have no idea which files to look for…
As for the status parameters: Everything green, except max_input_vars and SUHOSIN which I have no access to.
I’m having the same problem and already tried disabled all plugins.
The console shows this error: “Uncaught TypeError: Cannot read property ‘trim’ of undefined (tagdiv_theme.min.js)”
All in this event:
jQuery(“#td-header-search-button-mob”).click(function(a) {
jQuery(“body”).addClass(“td-search-opened”);
var b = jQuery(“#td-header-search-mob”);
setTimeout(function() {
b.focus()
}, 1300);
0 < b.val().trim().length && tdAjaxSearch.do_ajax_call_mob()
});
Hello There,
1. I need help regards my Facebook Page stats are not displaying upon my live Page while i had already followed this – https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
2. How to edit the Section Id – FASHION SPORT MUSIC WORLD LIFESTYLE for my site.
Plz refer my live site is – http://www.phirbhi.in
Hello etemekin,
I have inspected your website here -> https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.reviewary.com%2F&tab=desktop and I noticed that your website is not well optimized, sorry!
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hello,
1) I’m not sure how your title is not centered. Here is how it displays on our end: https://demo.tagdiv.com/newspaper/td-post-lenovo-details-new-computers-that-could-be-heading-our-way-in-2015/
If you want to decrease the size of the container it can only be done with css. Here is an example:
.td-post-template-7 .td-post-header{
height: 415px!important;
}
Add the code in the theme panel-> custom css box.
2) The content width cannot be changed as all the theme elements depend on this fixed width. There is no solution I can provide in this regard
3) The only way of adding anything automatically for all posts at once is by altering the theme files and adding the widget shortcode with a ‘do_shortcode’ function on each post style you use: https://www.screencast.com/t/iyCusKK9yi
as an example: https://forum.tagdiv.com/topic/change-order-ads-on-post-template/
4) The same method as 3. There is no other way of adding content for all posts at once.
5) https://forum.tagdiv.com/how-to-use-visual-composer/
6) Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
7) Please provide a swcreenshot of how you set the ajax filter in the back-end and make sure the spoecific category has posts to show.
Thank you!
Hi,
You can choose a different header style if you want a bigger logo size – https://forum.tagdiv.com/logo-favicon/ For example header style 9,10 and 11 use a full width image size. This can be seen in the cars demo – https://demo.tagdiv.com/newspaper_cars/ which uses header style 10.
Thanks
Hi,
The TagDiv site is custom made, but you could achieve something similar using the Visual composer elements. Try adding an empty row on your page – https://www.screencast.com/t/RxQ2ZVHsEx then set a video background – https://www.screencast.com/t/wXSxctvLSMh In that row you can add a text block for example – https://www.screencast.com/t/nVkWU3Zf and buttons if you like – https://www.screencast.com/t/yP8zNJUF and even an image element – https://www.screencast.com/t/qJEMLIxz6o9 then further customize them in each of their settings. The result is like this – https://www.screencast.com/t/01H1DkDpkGl9
Thanks
Hi,
I see this notice (This site may have been hacked) for about a month in Google search. It is affected main page only: https://fitnessreport.com/
Try yourself to see: https://www.google.by/search?num=40&newwindow=1&hl=ru&site=webhp&q=fitnessreport.com&oq=fitness&gs_l=serp.1.0.35i39k1l2j0l8.427279.427424.0.429465.7.3.0.0.0.0.246.246.2-1.1.0….0…1c.1.64.serp..6.1.245.i1ECcfLKPjo
In Search Console they gave me a suspicious fragment:
<li id=”menu-item-201″ class=”menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-201 td_mobile_elem_with_submenu_4″><i class=”td-icon-menu-right td-element-after”></i>Style <ul class=”sub-menu”> <li class=”menu-item-0″>Anti-Aging <li class=”menu-item-0″>Wellness
It is a plain code with no hacked links/content as you may see. But still it doesn’t allow my to remove the warning notice. Their support don’t get in touch.
Please suggest what should I do to resolve the issue.
Thank you.
Hello TagDiv,
I have requested our server tech to analyze our server bandwidth jump and this was their finding.
Analyzing the logs from yesterday, I am noting that the largest contributor to traffic is post requests to http://www.nguoi-viet.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=7.5 from a variety of IP addresses, which contributed to around 20G of traffic. Are you familiar with that URL and or its function? The rest of the traffic appears to be largely legitimate.
Hello,
Is there any way to integrate a Tumblr footer as the Instagram one?? (admin.php?page=td_theme_panel)
And the same for the widget <tagdiv social counter> that doesn’t include Tumblr
Thanks in advantage.
Hi, i got a question. My client always choose two categorys for his posts:
a) the town where the event has been (for example: New York, Los Angeles…)
b) The theme of the event (for example: Sports, Politics)
In the tags sometimes the town is shown and sometimes the theme.
The client says that this is very confused. Is it possible to establish one parent-category?
Thanks Patrick
Hi,
How can I display the “main” category of a post on the featured image?
For example, I have post which is in those categories : “À ne pas manquer”, “Culture”, “Politique” and “Opinion du lecteur” and its main category is “Politique”. The problem, is that it show “À ne pas manquer” on the featured image, but I would like it to display “Politique”, which is its main category.
How can I do that?
Thanks! 🙂
Hello,
When i edit a block or add widget ect ect from my desktop my changes does not show up when I check, ipad or mobile devices. What I am doing is logging into those devices and making the changes to each of them. For example. from my desktop I added a newsletter subscribe widget but the are not reflected on any of my mobile devices. I am doing testing at the moment to make sure everything is working well. When I go live i need to know that my visitors can see any changes too.
Please can you help because this is going to be a problem for me as I need to update my blog everyday and this will be lot of extra work. I would love to fix it asap.
i am using the installed demo news magazine.
Thanks
Hello Ingente,
Unfortunately, our theme does not have any such an option that allows you to move the article bottom ad to be under the sharing bottom ad, sorry! What can you do is to hide or not use the article bottom ad and insert with the do_shortcode method an ad, which have to be placed under the sharing bottom ad? For example, if you are using the post template style 2, you should edit the loop-single-2.php core file and under the sharing bottom you should insert your desired ad, like this -> https://www.screencast.com/t/Y5kJXj5sJ
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
Thanks for your understanding!
Hi,
Well you could use the default WordPress theme editor for example, if you do not have access to the theme folder on your server via ftp, like this – https://www.screencast.com/t/Y7ieAYUrb4
Thanks
Hello,
In order to move the date on top of the article title, you will have to modify the module files and alter the theme code. Here is an example of how it can be done: https://www.screencast.com/t/jR5gLHAmk
You can see a list of what modules are used on which blocks here: https://www.screencast.com/t/2dSPdsxDNkYr
Thank you!
Hello,
Are you referring to the tiny mce back-ed editor? That can be removed from wordpress. Here is an example:
http://wordpress.stackexchange.com/questions/85312/removing-the-tinymce-editor-for-a-given-page-template
Thank you!
Hi,
You can create any number of sidebar you want, depending where you want to use them. For example if you want to use a custom sidebar for a post you can do it like this – https://www.screencast.com/t/5eZYRgioHj or for a category like this – https://www.screencast.com/t/jCdROh04kNFd Then you can easily drag widgets inside the created sidebar like this – https://www.screencast.com/t/OuvUhU1B9 and also use them in the Widgetised sidebar element on pages – https://www.screencast.com/t/vUcgvVChfqn
Thanks
You will have to create the css based on the particular post id. Each post has it’s own unique id you can target and create the css for that particular id only, or for that particular post type as well.
Please provide a link to your post and I can provide an example code
Thank you!
Hi,
I am aware that the the featured image is set to a default width of 696 px in an article. I want to know the default height of featured image. For example, if my original image is 1800 x 1000. The width will be set to 696, what will height be adjusted to?
Best,
Gaurav