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Hello,
I am experiencing the “Layout sync error” (The editor expects 6 zones but the page is rendering 0) when trying to use tagDiv Composer on my homepage.
My hosting provider has already increased the server limits to meet your requirements, but the issue persists. Here is my current System Status:
PHP Version: 8.2
WP Memory Limit: 512M
PHP Max Input Vars: 5000 (Set in Plesk)
Max Execution Time: 300
Upload Max Filesize: 64M
Troubleshooting already done:
ModSecurity has been disabled.
AMP plugin is deactivated.
I tried creating a new page with “Page Builder Root” template, but the error remains.
Permalinks have been resaved.
Browser cache and theme CSS cache have been cleared.
Could you please help me identify what is blocking the editor from synchronizing the zones?
Thank you in advance.
I am experiencing a persistent Facebook Sharing Debugger / Open Graph issue on a website using the Newspaper theme by TagDiv:
The Facebook Debugger consistently returns HTTP 403 and fails to properly retrieve Open Graph metadata from article pages.
Before suggesting generic hosting/firewall checks, please note the following:
Technical context:
What has already been verified:
Important observation:
Another WordPress site (mine, personal) hosted on the exact same server successfully returns proper Open Graph data and is scraped correctly by Facebook.
This strongly suggests the issue is related either to:
The Facebook Debugger currently retrieves incomplete OG data and sometimes only partial metadata such as:
Could you please provide technical insight specifically related to Newspaper/TagDiv behavior with Facebook crawlers, rather than generic hosting or firewall suggestions?
Thank you.I am experiencing a persistent issue with Facebook sharing/scraping on my website serenissima.news, which uses the Newspaper theme by TagDiv.
I have already performed a deep cleanup of the database and verified the server configuration. Before suggesting the usual “contact your hosting provider to whitelist Facebook in the firewall,” please consider the following:
I am the hosting provider. I own and manage the server (DirectAdmin based).
The firewall is NOT the issue. There are dozens of other websites on the same server (same IP) that share perfectly on Facebook without any blocks.
The issue is site-specific. Only the installation using the Newspaper theme is failing to provide the correct metadata or is being blocked/rejected during the scrape.
What I have checked so far:
Metadata: Standard OG tags are present, but the Facebook Debugger is not pulling them correctly.
Plugins: Performed a cleanup of caching plugins (WP Super Cache removed) and optimized the wp_options table.
Isolation: As mentioned, other sites on the same server work flawlessly, ruling out any server-side IP blacklisting or Firewall (CSF/LFD) interference.
I suspect there is a specific conflict within the theme’s header output or a built-in SEO/Open Graph setting in TagDiv that is clashing with Facebook’s crawler.
Please provide technical insights that don’t involve “whitelisting” as that has already been ruled out.
Perfect, I was able to do it and I like how it looks. Thank you!
Can you help me with two more things?
1- Mobile Theme
– I’ve tried several times to configure Tagdiv Mobile Theme and Official AMP for WordPress, but I haven’t been able to get it working. I activate them, but I don’t know how to configure them.
2- Lockers
– Is there a way for free posts with the Email Locker and membership posts with the Subscription Locker to show a summary of the content without blocking the full content?
Or, is there a way to restrict free content, so that visitors can only see a certain number of free posts after reaching a certain number of free posts viewed through the Lockers?
Screenshot of my locker:
https://prnt.sc/iFvUx0ajY0aW
Thanks!
Hi,
Please do not share the license key on the forum, as it can be viewed by other users with forum access.
Could you please provide a few more details regarding the issue you are experiencing? Are the website fonts changing automatically without any modifications being made?
If so, the issue may be related to cache settings. Please check any cache or optimization options related to fonts, as they may be configured to block or disable Google Fonts loading.
Thank you!
Hi RENATO,
I understand that this situation is frustrating.
From what I can still see, the cache does not appear to be functioning correctly. Since I do not know the exact configuration or behavior of LiteSpeed Cache (and this is not a tested plugin), I cannot confirm whether the issue is directly related to that plugin, server-side cache, CDN configuration, or another caching layer. There are multiple possible factors involved.
At the moment, the mobile page you created with fewer blocks, smaller thumbnails, and more optimized content should normally provide significantly better mobile performance. However, because the dedicated mobile version is not loading, visitors are instead receiving the responsive desktop version, which is heavier and not fully optimized.
Unfortunately, there is not much more I can assist with from the support side. I have already provided all the recommendations and guidance available, even though performance optimization and PageSpeed improvements are outside the standard scope of support. We still did our best to help, despite the fact that the support period has not been extended for more than 8 years.
If you would like this issue to be investigated further and fully resolved, I recommend submitting a custom work request to services@tagdiv.com. Please include all relevant details and temporary wp-admin and cPanel access. The team responsible for custom services will review the situation and let you know what can be done, along with the associated costs.
Thank you for your understanding.
Hi, thanks for the reply.
My question is not about thumbnails in Flex Blocks.
I am asking specifically about the Featured Image size in the Single Post Mobile Template.
Does selecting “Full – 1920px” in the mobile template include the full 1920px file in the HTML srcset? Or does the Mobile Theme generate its own srcset?
I need to know which setting guarantees that Google Discover sees an image ≥1200px in the HTML.
Hi,
Based on your screenshot, I understand that you are referring to the thumbnails used in Flex Blocks. These allow you to choose the specific thumbnail format for each block individually.
Please make sure that the thumbnail size you want to use is enabled in the Theme Panel. After that, you should regenerate the thumbnails so the required thumbnail version is properly created and available for use.
Normally, when an image is uploaded and the thumbnail size is already enabled, the thumbnail is generated automatically. However, if that thumbnail size was enabled only after the images were uploaded, the corresponding thumbnail version does not exist yet. In that case, the block will use the full-size image instead.
To resolve this, you will need to use a thumbnail regeneration plugin to generate the missing image sizes.
-> https://forum.tagdiv.com/theme-thumbs/
-> https://wordpress.org/plugins/search/Regenerate+Thumbnails/
Thank you!
Hi,
The SELECT SQL_CALC_FOUND_ROWS wp_posts.ID are used for rows and blocks (our theme stores the settings from rows and elements in database and the mentioned sql is one of those that make a request to them).
– how to use the Flex Blocks cache option
– use a cache for database, object cache should help.
– reduce the number of rows (rows and inner rows) from pages and cloud templates.
– reduce the number of blocks.
Thank you!
Hi,
Unfortunately, for the moment, that is the only Ajax filter that the theme has on flex blocks that is similar to what you need.
The theme also has filters and sorting for taxonomies – https://forum.tagdiv.com/filters-sorting-taxonomies/
This does not do what I want. The flex block has a category of all posts in that category. Now I want to add a filtered sort that only includes the block’s category and adds a filter of geographic sorting.
After updating to the latest version that arrived today, I encountered this problem on the homepage.
https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-06-at-17.55.34.jpeg
I’ve tried to resolve it. How can I add the new social media block?
Thanks!
Hi the all,
I know you have been working hard on the Newspaper theme and as far as I have notice you added a lot of new blocks to add Pinterest, amazon, tik tok, youtube videos, etc… but I am missing a block to natively add apps from the App Store or google store in order to eliminate third party apps.
Do you have any of this in mind? if not could you think about it? I think it would be superusefull for tech websites.
thanks
Hi,
Error 522 (Connection Timed Out) indicates that Cloudflare is unable to establish or complete a connection to the origin server. This typically occurs when the server is unavailable, under heavy load, or actively blocking Cloudflare IP ranges. The error is triggered either when the initial TCP handshake is not completed within 15–19 seconds, or when the server fails to respond to a request within 90 seconds.
Please test the site using only the theme’s required plugins (td plugins). If a child theme is currently active, switch to the main theme. Ensure that all caching mechanisms, including page cache and object cache, are fully disabled during testing.
In the majority of cases, this issue is caused by a third-party plugin. If the site functions correctly with only the theme plugins enabled, proceed by reactivating the remaining plugins one at a time, verifying functionality after each step. This process will help identify the plugin responsible for the issue.
Review the error logs from both WordPress and the hosting environment to identify any underlying issues. If error log is not currently enabled, activate debugging and error log, then reproduce the issue to capture relevant errors. Once completed, analyze the logs for any newly recorded entries that may indicate the root cause.
Hi,
The theme provides an ajax filter that can be used on flex blocks and I see that you have it for one block on your site – https://prnt.sc/jeBp92on7Kme
Flex Block Settings Guide – those can be set on all blocks and flex blocks – https://prnt.sc/cNBP9jSCewY8
I hope this will help you!
I appreciate your suggestions and I will follow them. Thank you for reporting this issue to the theme developers. I hope they can fix it permanently in the next update, because mobile traffic is the most important. If it’s already like this on a VPS, I can only imagine how it must be for users on shared hosting.
I also forgot to mention that Google Fonts are significantly affecting performance. The theme depends on them, and they are adding about 37.8 KiB of render‑blocking resources in PageSpeed, as you can see in this screenshot: https://ibb.co/4H1PDGc
You suggested the OMGF plugin (https://wordpress.org/plugins/host-webfonts-local/). I installed it, but unfortunately it’s very limited and constantly shows messages encouraging you to upgrade to the Pro version to improve performance. The Pro version requires an annual payment.
I looked for alternative plugins, but most of them are also paid. My suggestion is something much simpler: please ask the theme developer to include an option to download and host the fonts locally directly within the theme, instead of depending on paid third‑party plugins. This would improve site speed and overall performance.
If you could also pass this suggestion on to the theme developer, it would help a lot.
Hi,
I will forward this to our developers, and they will check it out.
Also, I want to let us know that using a mobile page/template will still load teh tagDiv Composer and cloud library (because those are used to create those pages and cloud templates for the mobile version). Normally, this option should be used when you need to have different content on mobile pages and mobile templates, maybe a smaller page with fewer elements, blocks, and for a different layout. Having the same layout and content will be better to use the responsive version, instead of the mobile page/template.
Here are a few additional recommendations you can try. For some users, all themes work without issues, while for others, only certain ones function properly. This can vary depending on the extra plugins in use, as well as any caching or optimization plugins installed.
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)
Thank you!
Hi,
The demo you are using is the Downtown Magazine PRO and in that demo the block titles have been set using the tagDiv Composer with teh element Inline text, so you can edit it by editing the pages/templates with tagDiv Composer, selecting the elements that create the block title, for example thetxt, button and the inner row is the one that has in css tab the border https://prnt.sc/Zso5OkrfRAgc
Thank you!
Hi there, I am trying to change the header template for the blocks, but I can’t. I select a header template, and no changes are applied. I’m using the downtown theme.
azdesinews.com
Hi,
thanks for the clarification!
I understand that blocks only support AJAX‑based pagination and that I need to use a post loop to enable classic numbered pagination.
I can see two different elements in the Cloud Library:
Post Loop
Post Loop 2
Could you please explain which one should be used for category pages and what is the difference between these two loops?
Thanks again for your help!
Hi,
I see you use a block in the category page, and it has a load more button. Blocks only have these types of pagination https://i.imgur.com/YacAOel.png
If maybe you need numbered pagination, then you can use a post loop instead of a block https://i.imgur.com/KWrjERk.png
Thanks.
Hi,
I’m using the Newspaper theme and I have a question regarding pagination on category pages.
On my category template I’m using Flex Block 1. In the block settings I can only see AJAX‑based pagination options (Load More, Infinite Load, Next/Prev). However, I would like to use classic numbered pagination instead, for example:
1 2 3 4 …
This is important for SEO, because numbered pagination allows Google to crawl and index deeper category pages (/page/2, /page/3, etc.), while AJAX loading does not.
My question is:
Is there any way to enable traditional numbered pagination on a category page that uses Flex Block 1?
Do I need to switch to a different block or template, or is there a setting that disables AJAX and restores standard pagination?
Thanks in advance for your help!
Here is an example of my category page where I would like to enable standard pagination:
https://polishexpress.eu/category/uk/
Hi,
The caching option is available only for Flex Blocks. For standard blocks (from the tagDiv Standard Pack), this option is not available.
From what I can see, your website is currently using an older demo (not a PRO demo). This means it relies on standard templates rather than cloud templates, which comes with both advantages and limitations.
One of the main drawbacks is that these templates offer fewer customization options. Additionally, the CSS and JavaScript files are loaded across the entire website, even if certain elements are not actively used—simply having the plugin enabled is enough for them to load.
Thank you – that is really helpful.
I can’t seem to get here: https://forum.tagdiv.com/use-flex-blocks-cache-option/ – if I open my post template I don’t see anything w flex blocks? I tried also on my home page where i use Block 3 but don’t see caching there either.
Hi,
Here are a few additional recommendations you can try. For some users, all themes work without issues, while for others, only certain ones function properly. This can vary depending on the extra plugins in use, as well as any caching or optimization plugins installed.
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)
Thank you!
Hello,
“Performance Optimization
Among the most anticipated features are options to minify and aggregate inline CSS of blocks, accessible directly from the Theme Panel. Additionally, you can now hide the mobile menu and mobile search functions, offering a cleaner user experience on mobile devices.” – here is how you can enable those options:
-> Footer delayed load https://prnt.sc/FS34hBno40sx (under the theme panel > footer > footer delayed load)
-> MINIFY INLINE CSS and AGGREGATE INLINE CSS – https://prnt.sc/en14t6CQChM- (under the theme panel > block settings> inline css)
-> Don’t load on mobile/desktop, this option is only on the cloud header for HEADER MENU https://prnt.sc/udlAW4icvSPP on HEADER MENU STICKY https://prnt.sc/9pKnilQdWyex on MOBILE MENU https://prnt.sc/ff7fRQvTnaXt and on MOBILE MENU STICKY https://prnt.sc/Mm-4mbC4WB68
-> Flex Blocks cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
“The Newspaper Theme has leveled up its performance by optimizing the Theme Panel’s color settings through CSS variables. Moreover, JavaScript files will only be loaded when they are needed, which should noticeably improve the website’s speed.” – yest this is apply as long you are using cloud tenmplates, so if you do not have the tagDiv STandard pack plugin in used (this is loading all css and js even if is not need), then it will load only the js and css that will be used on that page/template.
Also, it is recommended to use a good cache plugin and even Cloudflare (CDN)
Thank you!
