- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi tagdiv
I’ve been creating a new website for a local newspaper down here in New Zealand. I’m super happy with the result – great theme!
http://www.waihekegulfnews.co.nz/wp/
We are not live yet as we have come across a big problem, and hoping that you may help. Spent thousands on it so far but we cannot go live yet … the issue seems to be a plugin conflict. In addition to having this local news website, we wanted to create a local business directory and for that we chose a plugin on Code Canyon called Sabai Directory – you may have heard of it.
Generally it works well, but on some browsers / certain pcs … and it seems quite random so I am unsure of why, we get errors on the page and the site, smetimes including a 400 Bad request error. It seems a little random.
When I disable all plugins apart from Sabai Directory and Visual Composer (and this is a customised VC that you have put together so I guess the support for it is with you?), on some Macs / pcs the I get serious errors … sometimes just code and no website at all – see the screenshots.
http://screencast.com/t/xi0RIrq0
http://screencast.com/t/6XOq05Ci
http://screencast.com/t/alMNvlYM6Mo
When I disable VC it’s all fine and the directory shows. When I enable VC and disable the directory it’s all fine, but then I don’t have the directory. When I have both
I guess the directory plugin owner will say it’s down to this version of VC, and you may say it’s down to the directory plugin. I’m asking both for support here.
But I’ve put in hours and hours, days of work into this and so hoping that you may please be able to help with any ideas. I have heard that 400 Bad request errors may be something to do with corrupt cookies so will look into that. We have cleared caches repeatedly, as well as browser cache too.
Any help that you could offer PLEASE?
The website may be viewed here:
http://www.waihekegulfnews.co.nz/wp/
Look forward to hearing back – Neal
Dear All,
I buy this great theme, but I have one problem.
Some times, I do not see Twitter icon and Google Plus icon, arrows to navigate, etc.
Look on the picture.
Please, where I can make this to work?
I use W3 Cache plugin, but it is not activated now, and also this not showing.
When I refresh some time I see normal, and 80% of the time is like from the picture.
Thank You in advance.a
Andrei,
Please help me with this issue. I tried everything:
– latest version of the theme (Newspaper), VC, and WordPress
– I tried all versions of PHP, from 5.3.3 to 7.0.5
– disabling all plugins
– all system parameters are according to the documentation
– different browsers
– clearing cache, history, etc. in the browsers
– clearing cache on the server
– restarting server multiple times
Nothing worked, I still get white screen in Visual Tab when editing a Post. I cannot switch to Code tab.
Thanks for the recommendation – images are now showing up after your recommendation – upgraded and deleted cache- but I’m still getting the HTTP error.
Hi
it could be a plugin conflict so try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using, deactivate the child theme then test again.
Thanks!
Hi,
We have not encountered such an issue before. Maybe you have a custom code in the theme files soewhere or a plugin that does this. Please try to restore the theme to it;s default state by removing any custom code and deactivating all plugins except visual composer, clear cache and reset cdn files.
(also check the custom code section in the theme panel and remove the code from there as well)
Let us know how it goes.
Thank you!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches then test again. If the problem is still there you can also switch to a default wp-theme and test again.
Let us know how it goes and if you still can’t manage to fix this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!
Hi
I’ve checked your site an noticed that you’re using an older version of the theme, also Visual Composer is outdated: http://screencast.com/t/56sL6yVwO7
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi
Make sure that yo’re using V 4.11.2 of Visual Composer which is included in theme’s path, also try to deactivate all plugins except VC, clear all caches, purge cdn files if you’re using and test again. Here is our update documentation for Visual Composer: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let me know how it goes and if you still can’t manage to solve this issue please provide your site url so I can have a closer look.
Thanks
!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi,
I have tested the danish language on our end but it loads as expected: http://screencast.com/t/v4JmJ2pZG
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also follow this guide and increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
Please try to deactivate all plugins except Visual Composer, clear the cache memory then test again. You can also switch to a default wp-theme then, try to upload an image and check if the error is still there.
Please double-check your parameters and make sure they are all that you have these set correctly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thanks
Hi Andrei,
We dont have any plugin which can do so. The plugins we have are
All In One SEO Pack, All In One WP Security, AntiVirus, Easy FancyBox,
Google XML Sitemaps, OneSignal Push Notifications, Revolution Slider, Single Day Posts Export, tagDiv Social Counter, tagDiv Speed Booster, Visual Form Builder, WordPress Importer, WP Cloudy, WP Security Audit Log, WP Smush, WP Super Cache, WP-Mail-SMTP, WPBakery Visual Composer, Youtube Channel Gallery.
I dont think any of these plugins can cause this. I think may be its the google/yahoo ad we put is generating a automatic ad while in mobile browser. It will be good if you can confirm.
Our website – http://odishatv.in
Thanks in advance.
Hi,
I am having this problem. I tried everything, updating the theme, clearing cache, disabling all plugins, but nothing, I still get blank windown when I want to edit a post or create a new one.
I hope there is a solution to this problem.
Hi
Please make sure that you’ve updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-newsmag-documentation/ Also update Visual Composer plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all others plugins except VC, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes.
Thanks!
Hi Bogdan,
So I am not getting the results need with the Speedbooster – I still get Render Blocking alerts on GWMT page speed test when I follow (precisely) your guidelines to move the css and js to the bottom of the pages.
I have all latest versions installed
Are you saying above that Plug Ins like Wordfence stop the SpeedBooster working?
Here’s the plug ins I am using
Ninja Forms
tagDiv Social Counter
tagDiv Speed Booster
Wordfence Security
Wp Super Cache
WpBakery Visual Composer
Toast SEO
Cheers
Hello lbinternet1,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Check after these changes and see the results. If you need more assistance in this regard and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.
Thank you for the message!
Hi
Try to deactivate all plugin except Visual Composer, clear all caches then test again.
If you still can’t manage to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hi
Make sure that you’re using last version of Visual Composer included in theme’s path, V 4.11.2: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins except VC, clear all caches then test again.
If you still can’t mange to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hi
I’ve checked your site and noticed that your using an older version of the theme and also Visual Composer it’s outdated.
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hello Ayudaenibiza,
Please notice that the latest version of WordPress (4.5) “broke” the Visual Composer and seems to appear a lot of issues using this. Please try to update this plugin to the latest version of this (4.11.2) with the latest version of our theme (6.7.2). Clear all cache and check the results and see how it works.
Hope this helps and let us know how it goes!
Thank you for your understanding!
If you do not use a cdn, then you have nothing to reset… Simply disable the plugins and clear cache. then check your post in firefox again. Also if you have custom js modification, restore them to the theme defaults.
Thanks
Better yet, disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hi
If test the accordion element on my side and the sections are works fine.
Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches, purge cdn file if you’re using then test again.
You can also try to setup a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine so do a few tests with it and check how it goes.
Thanks!
Hi Bogdan,
We don’t have a caching plugin or a CDN. We do have Jetpack, but we don’t have Photon switched on.
And besides, the CSS for the fonts gets output in the html file itself as a <style> tag – this is just below a comment: <!– Header style compiled by theme –>
So it’s not an external CSS file, and it shouldn’t be cached.
I have also cleared my browser cache, but that hasn’t fixed it.
