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Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
SOLVED. The content zone on my main page dissapeared. I can see and edit it through the admin panel and can edit it with tagdiv composer. But i got “oops, error 404. Sorry, but the page you are looking for doesnt exist” when i load it as a regual visitor. Header and footer is fine. I cleared cache. Nothing changed. Please help. http://www.6300.hu
Hi
Can I use wp-rocket instead of wp super cache? Would you recommend?
Thanks.
Hello There,
After installing and doing a rigorous search on Tagdiv forum, I have realized that your team wasn’t able to solve a few major mobile-usability issues. FYI, recently, even I have purchased Newspaper theme and everything was working fine for me, until I install Newspaper theme on our website.
Earlier I had used and several other websites of mine are using some free WordPress themes, such as Generate press and Kadence. and I haven’t faced any problem as such. But now, after installing Newspaper theme, we are getting issues like;
Text too small to read
Content wider than the screen
Clickable elements too close together
Example:
https://franchisegoal.com/mellow-mushroom-franchise-cost-profit/
Note:
Already tried clearing cache, uninstall, and re-install.
We don’t know what has caused this issue and also we have checked the forum and what we can see is only a “Generic Response”, without any proper resolution.
Can you please check and help me in this?
Thank you.
We have just disabled the plugin and cleared cache. And the old ads from the old Header Ads from Theme Panel are still there. All other ads are gone.
And as you see, there is nothing in the Theme Panel.
See screenshot: https://www.mandesiden.dk/wp-content/uploads/2023/05/Foto-2023-05-12-kl.-13.32.13-scaled.jpg
And her: https://www.mandesiden.dk/wp-content/uploads/2023/05/Foto-2023-05-12-kl.-13.34.47-scaled.jpg
Hello @kaspererling !
Make a test and disable the ad inserter plugin, clear the cache and see the results!
Thank you!
Hello @Flobolous !
It should appear like this: https://prnt.sc/cQQWB6TFILHP and click YES.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Hello @dita999 !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Hello!
No. It shouldn’t affect your site for more than a few minutes.
You can make a full backup, just to be sure, and then try these steps, which my colleagues explained to you. Make sure you delete the cache when you uninstall and install the plugins.
Thank you!
Even when I make the image smaller and clear cache, it still shows up like this for me… (Mozilla.)
What confuses me is that it worked perfectly and without me needing to worry about code or size just a few months ago…
Hello, this is my first post! Sorry for my rusty english.
I’ve just purchased the last version (12) of Newspaper theme for WordPress for the site of a client, who uses the 7th.
After the activation, i got a problem of visualization, as you can see in the attached pic. The browser responses with the code of the page.
After the uploading via ftp, I went on apparence -> themes and I’ve activated the new version. There was a required plugin update. After this, i purged all the caches of the site… and I saw this:
Now, I downgraded to v7 but I have some critical errors in my backend.
Php version: 7.4
Site url: https://www.smarknews.it
How can I fix? Thank you! best regards.
Andrea
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
I hope this helps.
Thank you!
Hello, the grids on the homepage and categories are appearing one below the other. Clearing the cache fixes it, but after 1 or 2 hours, they automatically go back to being displayed one below the other. This issue occurs in both mobile and web views. I would appreciate your assistance. Have a great day.
Hi Anamaria,
I have deleted this folder, and removed the host plugin for cache.
However, this still isn’t working – the bar for tagDiv Composer still doesn’t appear when I access my website.
What else could be the issue?
Hello @central!
I can see it like this: https://prnt.sc/5mgAaYUV6-tj
Check in the tagdiv Composer.
Please delete all the cache and try again.
Thank you!
Hi,
Not all demos are optimized -> https://pagespeed.web.dev/analysis/https-demo-tagdiv-com-newspaper_pro/vaexl8pl7b?form_factor=desktop, but you can check this one default pro.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/
Thank you!
Hi,
Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/
Thank you!
Hello @amitvelari !
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Hello @bibinagarrajesh !
Check this guide: https://forum.tagdiv.com/ajax-view-count/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello Sean,
Please delete the folder cache -> https://i.imgur.com/BhF4UIF.png and check after.
Also, please ask your host if you have there a plugin for cache.
Thank you!
Hi,
Indeed, there were a few changes to the cloud templates. You need to translate the English (original language) header for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Thank you!
Hello,
Usually, this kind of problem appears when you are using a mobile theme plugin, what can be done in this case is to make sure that the mobile cache is enabled – https://i.imgur.com/XJ4aqqv.png this option should resolve the problem.
Thank you!
Hi,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.
Thank you!
Hi,
Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/
Thank you!
Hello
THanks for the reply.
Yes, I tried your suggestion before I posted the issue.
The only time there is a conflict is when the ACF and Jetpack plugins are activated.
(and now buddypress since I recently installed it.) If I deactivated them, everything works fine. when either of the three is activated(not all togethre- one a time) the issue comes back.
Also, deactivated the cache and refreshed and I didnt find anything from the link that helps with the issue.
