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Hello @Calin,
I have been working hard on this matter, and it appears the problem was coming from LS Cache (a cache plugin for wordpress)…
Problem solve. Thanks
Still have other problems with 12.3 though…
Hi,
Please ask the host, if this plugin has an object cache. Maybe this plugin with the theme.
Thank you!
Hi,
Please do a test using only tagDiv plugins, and clear the cache/object cache.
Thank you!
Hi,
There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
Thank you!
Hello,
Most of the time this situation is related to the cache or optimization settings.
Please do some tests when you are logged in and see if the problem persists. If the menu is working, then most probably it is related to some settings from the cache plugin.
Let me know the results!
Thank you!
I am not currently using any cache plugins. Instead, I am using EasyWP, which is a managed WordPress hosting service provided by Namecheap. They have their own cache plugin, which may be causing some issues.
In addition, I am also using Cloudflare for my website. Despite flushing the cache multiple times over the past few days, the issue still persists.
Hi,
You can use Smush, WP Super Cache.
WP Super Cache is tested with our theme, Smush is not tested, but some users use it without problems.
Also, please check those topics about pagespeed https://forum.tagdiv.com/topic/newspaper-theme-has-caused-my-website-to-slow-down-considerably/
Thank you!
Webcraftic Clearfy – Disabled WordPress optimization plugin, so it looks normal.
I’m using Smush, WP Super Cache, and Clearfy for website speed optimization. Which one is better to use?
Hello
I did change the logo as per your instructions, but can’t see a change. I did clear the cache. Could you please check on your side?
Thank you very much
Ahmed
Hello,
I checked and seems you have the Elementor plugin activated. Can you please do a test using only tagDiv plugins, clear the cache and check if the problem persists?
Thank you!
Hi,
About the CDN, the mobile theme is not working with the CDN, because this by default recognizes only the responsive version. There is an extension that should be working, but this is not free – https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/ –> https://developers.cloudflare.com/cache/how-to/create-page-rules#cache-by-device-type-enterprise-only this normally should work with the mobile theme too.
Thank you!
Hello,
This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know what plugin for the cache you have and the server.
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please try not to reply multiple times in the topic/email if possible, this will only delay our response. Replying multiple times will refresh the topic/email date and move it to the back of the line, we answer from oldest to newest.
Please be patient! We will try to reply again and help you as soon as possible!
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you!
Hello,
This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know what plugin for the cache you have and the server.
Thank you!
HI Members,
Whenever I am logged in to the WordPress admin and can see all the data on homepage which has news posts and also can access the posts in certain categories.
But whenever I try to see the same content while using incognito or different browsers it doesn’t show anything. I have tried flushing the cache and what not. Please advise on what can be done.
Screenshots When Logged in:
Screenshots When I used different browser or incognito or different systems:
Even on homepage the content is different.
Hi Bettina,
I followed these steps some time ago but nothing changed. I think there is a mistake in the theme. I deactivated the plugins, cleared the cache, deactivated and reactivated the tagdivcomposer plugin but the situation remained the same: double the first 10 articles.
Hi.
I deactivated the plugins, cleared the cache on the server, cleared the browser cache. The situation remains the same, I can’t edit the “Translations” page.
Thank you.
Hello!
We recommend this setting to be enabled: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it (not the wp super cache plugin), clear all cache and try again.
Let me know the results!
Thank you!
Hello @bucatariamamei!
I can see that you don’t use the Mobile theme plugin.
Are you sure that this plugin is installed and activated in Newspaper -> Plugins?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @snow!
If the content is displaying only sometimes, then it could be a cache issue.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello Alex!
First of all, please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this guide: https://forum.tagdiv.com/unique-articles/
And this thread: https://forum.tagdiv.com/topic/problem-with-duplicate-content/
Thank you!
I’m using the WP Super Cache plugin and I want it so that when I create or update a post, the old cache doesn’t get deleted automatically. I’ve unchecked “Clear all cache files when a post or page is published or updated” in the WP Super Cache settings, which should have accomplished my goal.
But in reality, every time I make or update a post, the old cache is automatically deleted. Then, I tried using another theme with the same WP Super Cache settings, it actually worked as desired where the old cache was not deleted automatically when I created or updated a post.
So, I think the problem is with the Newspaper theme, why is that?
Hello,
I think the problem is caused by the plugin Site Ground Optimizer because seems you use it -> https://i.imgur.com/uZTpO2N.png and this plugin interferes with the Ajax request, so please do a test without this plugin, clear the cache, and check after.
Thank you!
Hi,
Please do a test using only tagDiv plugins, clear all cache, and check the results.
Also, what version of PHP do you have and WordPress?
Thank you!
Hi,
I checked the website and now the background seems to be ok – https://i.imgur.com/05cMKYC.png maybe it was just a cache problem.
Thank you!
