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Bettina
tagDiv Staff

Hello!

This is a plugin conflict because the js of this menu is not loading at all.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
The problem with breadcrumbs could be solved only with a SEO plugin. For SEO, we recommend Yoast plugin which is tested with our theme: https://yoast.com/

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall the Classic Editor, clear the cache and see the results!

Thank you!

Bettina
tagDiv Staff

Hello @ilmetu!

I’ve checked your website and I can see that the infinite loading feature is working well, but you need to wait some seconds in order to see the next article. 
Clear your cache and check again.

Thank you!

Bettina
tagDiv Staff

Hello @FBM!

Please make sure the header template is set as global.
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.

Thank you!

Bettina
tagDiv Staff

Hello!

You need to inspect your website on desktop and mobile, so you can see what the problem is there. Also, it could be a plugin conflict or a cache issue because this code is working well on my end.

If you want to try different colors, then you need to replace the color in the code.

When I access your mobile version on my desktop, it is not loading at all, but on my phone it is loading perfectly. So, unfortunately, I can not inspect your mobile version. 
I see that your mobile version resembles the desktop version on a mobile device. 

Thank you!

Bettina
tagDiv Staff

Hello!

This issue should be only a plugin conflict with some plugins that you use or a caching problem. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Please solve this issue too: https://forum.tagdiv.com/topic/lot-of-errors-caused-by-mixed-content/

Thank you!

Bettina
tagDiv Staff

Hello Vasilis!

This issue should be only a plugin conflict with some plugins that you use or a caching problem. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.

Thank you!

Bettina
tagDiv Staff

Hello @allisonb23!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!

Bettina
tagDiv Staff

Hello !

This is a plugin conflict because the js of this menu is not loading at all.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!

Bettina
tagDiv Staff

Hello @davinity12!

I’ve checked your website and it seems to work well. Did you clear the cache?

Thank you!

AuroraCattery
tagDiv Member

Hey I’m still trying but i think problem is about iPhones. When i check the SS in ur msg i think u checked the site on a samsung phone. I have samsung and iphone both and samsung works very well. But iPhone doesnt work. When i try it on my mates iPhones, header still errors with white background. I cleared my cache, and checked from private layer and nothing happens. I still get the white background and header problem. By the way thanks for trying to help ^^

Bettina
tagDiv Staff

Hello Ian!

Please provide your website link, so I can check the issue. Make sure you deleted the cache and also from your browser.

Thank you!

Bettina
tagDiv Staff

Hello @auroracattery!

I cleared the cache from the browser and I’ve tested it on the phone and it is displaying like this: https://prnt.sc/XPbaq3kIaOuq
Check in an incognito file.

Thank you!

AuroraCattery
tagDiv Member

I tried but did’nt work. I can show you with my screenshots
Here s one from my cache cleared iPhone https://cdn.discordapp.com/attachments/945310566086500375/1016338912140070912/IMG_1579.png

And here s one from my Samsung : https://cdn.discordapp.com/attachments/945310566086500375/1016339285194067978/Screenshot_20220905-162905_Chrome.jpg

Bettina
tagDiv Staff

Hello @auroracattery!

The issue is with the browser. Please try to clear the cache from your browser and it should work well.

Thank you!

Bettina
tagDiv Staff

Hello @dita999!

Make sure this issue is not from a caching tools or a plugin conflict.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @lintas17!

I’ve tested it on my end and this feature should work well with text and icon separator. 
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away. 
You can also experiment with custom CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/, but the theme function should work fine if nothing is interfering. 

Thank you!

Bettina
tagDiv Staff

Hello @edragon!

Yes, it is there in order to be applied to the cloud templates. For example, here: https://prnt.sc/I3BQy7W0q_nd
It is everywhere in order to be applied to every different ad. 
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!

Bettina
tagDiv Staff

Hello @maixner!

Please make sure you have the latest update of the theme and the plugins too.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @kevboom!

Make sure this issue is not from a caching tools or a plugin conflict.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Simion C.
tagDiv Staff

Hi,

So after some time the settings you make in the theme panel and then save, revert to the previous setting. This sounds like a caching issue. To be more specific, a caching that affects the backend as well, like object cache perhaps. But that would affect the whole theme panel, not just specific settings.

It could also happen due to a firewall or security setting, but if that was the case none of the settings would save. Or maybe it could happen if the database is running out of space, but that also would lead to none of the settings being saved at all.

I will take a look at it and try to find out why this issue is happening on your website. Please send us an email at contact@tagdiv.com and there provide admin login for the website, and also access to cPanel https://www.location-appartement.org/cpanel Maybe also mention an example of the issue, so I can try the same directly.

Let me know.

Thank you!

Edragon
tagDiv Member

Hi Maurafarah

If you want to make category pages to use normal numbered pagination then go to:
Newspaper Theme Panel
> CATEGORIES
> if you want to set it for every category then choose “Category Global Settings” if only specific category, select the category you want
> PAGINATION STYLE
> Now select “Normal Pagination”
> SAVE

If you use cache then also delete/clear cache. And here it is.. Enjoy. 🙂

  • This reply was modified 3 years by Edragon.
Bettina
tagDiv Staff

Hello!

I’ve tested on my end and it seems to work well: https://prnt.sc/cWS-UOvPU7qF
Please make sure you have the latest update of the theme and the plugins too.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

It could be a problem with the cache or a plugin conflict. Please check: make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
Check this guide: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Bettina
tagDiv Staff

Hello @bamsfoldigital !

I’ve checked your website and the link is working well. Please clear the cache from yoru browser.

Thank you!

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