Search Results for 'cache'

Hello!

I’ve checked your website and it seems to work well, also the breadcrumbs works well. I can see only the link of some subcategory leads you to a 404 error page template(Internacional) which you should take a look. Please delete the cache and try again.

Thank you!

Hello @willianangelomn!

Please access Dashboard -> Setting -> Permalinks -> click on the button Save changes.
Also, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hi,

This kind of issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hello,

Please check if you have the tagDiv Standard Pack plugin installed and activated, if not, please activate it, clear the cache and see if the error persists.

Thank you!

Hello @manuelmirasp!

First of all, please make sure you have the latest version of the theme(11.4.1) and plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Please let me know the results!

Thank you!

Hi elitechronicle,
What you can do is to optimize the entire website, for this we recommend to use a cache plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> optimizer -> https://forum.tagdiv.com/autoptimize-install-configuration/ also using a CDN will help a lot -> https://forum.tagdiv.com/cloudflare-cdn/
Use a plugin for WebP conversion – we recommend EWWW Image Optimizer with this settings: -> https://i.imgur.com/8xzhsPX.png
And if you want you can also try the mobile theme plugin, this will change the mobile layout and the page content will be needed to be set in the mobile editor, but the speed will be better.
I hope this will help you!

Hi darzamat,
If the problem is the theme panel, and when you click on save button there is an infinite loading icon, then most probably something it is blocking the admin-ajax request, this can be checked using the console.
Also check to do not have an object cache on backend.
In case that you checked all those and the problem persist, please contact us via email. Make a full backup for your website and provide wp-admin and cPanel access via email and provide as many details as you can about the problem.
Thank you!

Hello @mdfutbol!

If you want to use the mobile pages created by you, then please make sure the Mobile theme plugin is deactivated, clear all cache and try again.

Let me know the results!

Thank you!

Hello Aris!

It might be a plugin conflict there. Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results. Please ask your host about this too, it could be also a security module which can block some functionalities.

Thank you!

Hello @EnsisRecords!

If you want to use the mobile pages created by you, then please make sure the Mobile theme plugin is deactivated, clear all cache and try again.

Let me know the results!

Thank you!

Hi,

Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.

Thanks!

Hello Thomas!

I’ve tested on my end our fix from this update and it is working well: https://www.screencast.com/t/H9EewyYk
Force refresh the page(CTRL + SHIFT + R) or delete the cache browser.
The issue number 2 is still on the list.

Thank you!

Hi,

Please check if the problem is not from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Please try to add the ad code in the ad box element. Make sure you delete the cache.

Let me know the results!

Thank you!

Hello!

Please make sure your account has an admin role and that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.

Thank you!

Hello @humiagri!

Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!