Search Results for 'cache'

Hi winipnews, if the theme panel options are revert back after refreshing the page, in most cases this is prom an object cache from host or some plugins. Please make a test using only theme plugins, also ask your host about if is use for your website some object cache to disable it.
If the problem persist send us an email at contact@tagdiv.com, provide wp-admin access and include the link of this topic in that email.
Thank you!

Hello,

We recommend using the Official AMP for Wp from our theme => https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ Also, please update the WordPress 5.7.1 and see if the problem persists.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again

Thank you!

Hello,

Please do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello,

When you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Also, usually, the problem is from the cache plugin used, because the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa).
Also, if you use multiple cache plugins this problem may occur.
We tested and recommend the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

Thank you!

Hello!

I just checked your website and it seems the Mobile Theme plugin is not active.
Normally it should work after installing the plugin.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

1. Those articles can help you to create a staging website https://themeisle.com/blog/wordpress-staging-site/
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
2.It is possible that the theme and plugins update automatically, but the option is not set in the theme, the option is provided by your host, so you need to ask your host if the auto-update option is enabled.
3. When you did the backup restore, did you do the database as well? Also, the settings were made with tagDiv Composer or in the Theme panel or in the theme files?
Also, please make sure you have the tagDiv Standard Pack plugin, is possible to use elements from that plugin.
4. For images please make sure you have enabled this option from Theme Panel -> Post Settings -> Featured images => https://www.screencast.com/t/BIDW11v0
5. Also, if you can please do these steps before please make a backup => https://www.youtube.com/watch?v=LAJXrSI-dDA
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)

Hope this helps you!

Thank you!

Hello,

Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, please provide more information.

Thank you!

Hello,

If the mobile theme does not load correctly, sometimes, can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

When you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Let me know the results!

Thank you!

Hello,

Please make sure you have set Global the template used for posts => https://www.screencast.com/t/23PYDU93Tj and clear your cache.

Thank you!

Hello,

I made a test on my install and works well https://we.tl/t-QUaZWWOp9H
I think there is a possibility of a problem, depending on what code you use for the banner, also, clear your cache.

Thank you!

Hello,

Unfortunately, I can’t access your website https://www.screencast.com/t/NrqElDgAQGIe
Also, this is an article about unique articles https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Hi andreyrovnus,
The posts are not appearing on homepage? or those are not appearing on entire website.
If is only on homepage, then it can be from some settings that are set on the homepages blocks like offset -> https://i.imgur.com/MtZhWuX.png, or filters -> https://i.imgur.com/xKqWU3o.png
If the problem is on entire website, then most probably it is from some plugins conflicts and you need to make some tests only with tagDiv plugins enable, also without any cache plugin.
Thank you!

Hello,

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again to disable the mobile theme.
In most cases when you get a similar message “ Error at zones: 18(models): 16(dom). T.. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.

Let me know the results!

Thank you!

Hello,

Did you use the All in One SEO plugin or Yoast SEO premium? Please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL, cPanel and credentials
– a link to this topic in order to identify you

Thank you!