- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
We are experiencing issues everytime we activate the TagDivi Mobile Plugin. The entire site becomes the mobile website even after clearing the cache. We need to issue fixed right away for a better mobile experience.
We have deactivated it again. Our site is http://www.cbtnews.com
Yes we use Wordfence so I reset it to Learning Mode. We also use WP Super Cache. I cleared cache, disabled it and then re-enabled it. So far so good but since this issue is intermittent I will continue to monitor.
Hello !
It is not normal that different ads / elements / content to dissapear out of the blue. You will have to make sure that you are not facing either a plugin conflict or a caching issue.
First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Unfortunately Litespeed has not been tested with Newspaper Theme.
Please make sure that your settings are set up as they recommend because this cache issue can affect everything from your website not just the theme.
Thank you !
Hello !
You will have to restore one of your backups also you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Thanks Calin – the deactivating of all plugins and clearing cache didn’t work unfortunately.
I read through the guide you sent and think it might be problem 5) The model does not match the content, because right before TagDiv stopped working – we added “Raw HTML element” to the sidebar (we were trying to put an ad-link there and didnt realise it saved).
Can you please explain how I solve this using the solutions suggested (I pasted solution below)? It suggests to ‘Clean the code’ – what does it mean by that? It also recommends ‘recreating the element with TagDiv’ but the entire page and composer is not loading. I cannot even create a NEW page using tagdiv composer to rebuild it. Please – can you provide urgent advice and help? Really need to be able to use tagdiv (particularly to restore the disappeared header). Thanks so much Calin. Look forward to hearing from you.
Cheers
Solution:
You can fix this in two different way:
Clean the code. Recreate the element with the tagDiv Composer. If you need to add other items that are not present in the tagDiv Composer elements list, please use a “Column text” element.
If you already added custom HTML code inside a “description” section inside a tagDiv Composer item, make sure it’s clean and correct (no missing tags). Also, please consider removing it. We recommend you to do not insert HTML code in the page builder as it may cause issues and affect the way tagDiv Composer is functioning.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi Vlad. You said to remove the word “Archives” from the tabs, we needed to contact WordPress but Bettina said it could be done thru Yoast at this thread: https://forum.tagdiv.com/topic/tab-texts/ (I tried, and saved and deleted cache, but it didn’t work for me)
Can you…shed some more light on this please?
PS: Usman–did you find a solution for this btw?
Hello!
Please make sure you hit the SAVE settings button after you remove the “Archives” text like in the screenshot I sent you earlier.
You could try to delete your browser cache and refresh your page.
For more information, please check also Yoast documentation here: https://yoast.com/help/yoast-seo-search-appearance-taxonomies-video-explanation/
Thank you!
we use a different cache (litespeed). what do we need to do differently?
Dear Team,
Hope you are doing good.
The core web vitals for our website with newsmag theme is showing low points wrt to LCP,FID and CLS.
We have used all cache plugins etc.
Really appreciate if you can point out further steps to rank high with points in Google speed test.
Please let us know if it can be taken care of in next update.
website – https://www.thebeautymadness.com/
Regards,
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi
Ive almost finished the website and as soon as i updated the template version, settings are gone.
previous version: https://webcache.googleusercontent.com/search?q=cache:FEkAMoCa4BMJ:https://significant-trivia.com/+&cd=6&hl=ko&ct=clnk&gl=kr
after updated: significant-trivia.com
Can I pull back all the things i set up before…?
Thanks for the help in advance
OMG you are a godsend Studentmedia!! It worked. I have had like a foot of random rows at the bottom of my page for so long, thank you so much.
Since I have you here, do you know what is happening with the header issue since the latest Newspaper update? It is completely gone, and a lot of people are having this issue.
I have tried purging cache, reuploading logo etc. Nothing. Any other options?
Image: https://ibb.co/qsrcCHq
Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi dougmbrockbank, you need to make sure that the feeds are still good, for this what you can do is to test with a new feed. Also make sure that you do not have a cache problem, clear all cache and check again.
How to Fix WordPress RSS Feed Errors
Hope this will help you!
Hi,
Is look that you get 403 on the admin ajax requests -> https://i.imgur.com/osGCcRD.png
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please check this and let me know the results!
Hi player1, if you are using the mobile theme plugin or mobile page with WP Super Cache plugin, please make sure that you enable this option -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/bDYNZcE.png
Also using the mobile page you can edit the mobile and table view -> https://i.imgur.com/UpyT1D3.png
Hope this will help you!
Hello !
Please make sure to clear your cache. As you can see here: https://www.screencast.com/t/zonJXzJ1j2W your website looks ok.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
This can be a plugin conflict and not a Newspaper Theme related issue.
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hi bucurestiamenajari, I’m glad that you mange to solved the problem.
Hi pepperandplatinum, so you change the logo text from here -> https://i.imgur.com/nZfxkHW.png clear all cache and cdn and the problem still persists, if yes, please provide a link to your website.
Thank you!
Hi MLHanlon, right now I see that you are using the mobile theme plugin therefore the responsive version and mobile page will be overwrite -> https://i.imgur.com/95Hryxw.png
Also that Instagram if is coming from footer, please make sure that the footer from theme panel do not have set the Instagram id -> https://i.imgur.com/pwtdOf8.png if you have it there please remove the id and disable the Instagram from footer, clear all cache then this should no longer be display in mobile footer.
Let me know the results!
