- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello !
We don’t know or have to know the combination of plugins that may interfere with your theme. The best solution is to deactivate all except tagDiv ones, clear your cache and reactivate the untested plugins one by one and see which one produces the conflict.
Let us know the result !
Hi. For some reason the website is NOT showing new posts on mobile phones. The new posts DO show on PC web browsers. Is there something in the theme that could be preventing new posts to show? Is there a cache setting? I tried looking on multiple smartphones and same problem.
Hi,
If you visit my website https://limettenwald.com/ on a mobilephone and then go to “Menue – Webdesign” the Categories aren’t shown. If you do the same thing again, everything is fine, but just if you do the same thing twice. But it should work at the first time.
I removed and added the category again to the menu and I also cleared the Cache. What’s the problem?
Thanks for your help.
Greetings
Michelle
Hi Calin,
the weird thing is that I don’t use a cloud header like you wrote. I chose “no template” at Theme Panel – Header – Cloud Library Template.
Also now the website is using more than one header.The header that the frontpage http://www.annaobermeier.at is displaying, is my custom header. When going at another site like https://www.annaobermeier.at/minisessions/ – it is the “no template” header. At Safari and Firefox the same problem.
When I refresh the page with Command Shift R (without cache in Firefox) – everything works at the “No template” page. At the frontpage when refreshing like this, it’s also crashed again and looks like this: https://www.annaobermeier.at/wp-content/uploads/2020/05/Bildschirmfoto-2020-05-04-um-12.43.13.png . So it is pretty clear to me that there is a big trouble with the custom header / custom cloud header. Unfortunately it doesn’t work as you explained.
All the best
We are trying to understand how to exclude the top menu bar from the caching process. With cache activated, the weather, date and session status (login/logout) remain static. Moreover, the user info of the most recent visitor is cached, then displays to future visitors until cache is cleared. It is similar to this forum post, but it doesn’t seem to have been resolved and they don’t mention the session trouble.
We noticed the setting in the Theme Panel to exclude time/date from cache but that still leaves weather and login/logout status. Since I don’t see any other forum posts that report this problem, I expect we’re just doing something wrong. I would appreciate it if you could tell me if there is a workaround or you have any suggestions to fix this.
Thanks so much!
Hi,
I have a block on the site and put as order of posts ‘last modified’, however, when I tried, modified a post, it did not come on top of the list. Is there any reason for that? I deleted cache to be sure.
Many thanks,
Adrian
I use WP Super Cache Autoptimize and Cloudflare
Here find the code in my htaccess. file, <IfModule mod_deflate.c>
<filesMatch "\.(js|css|html|php)$">
SetOutputFilter DEFLATE
</filesMatch>
</IfModule>
# BEGIN Expire headers
<ifModule mod_expires.c>
ExpiresActive On
ExpiresDefault "access plus 5 seconds"
ExpiresByType image/x-icon "access plus 604800 seconds"
ExpiresByType image/jpeg "access plus 604800 seconds"
ExpiresByType image/png "access plus 604800 seconds"
ExpiresByType image/gif "access plus 604800 seconds"
ExpiresByType application/x-shockwave-flash "access plus 604800 seconds"
ExpiresByType text/css "access plus 604800 seconds"
ExpiresByType text/javascript "access plus 604800 seconds"
ExpiresByType application/javascript "access plus 604800 seconds"
ExpiresByType application/x-javascript "access plus 604800 seconds"
ExpiresByType application/x-font-woff "access plus 604800 seconds"
ExpiresByType application/x-font-svg "access plus 604800 seconds"
ExpiresByType image/svg+xml "access plus 604800 seconds"
</ifModule>
# END Expire headers
<filesmatch ".(ico|pdf|flv|jpg|jpeg|png|gif|js|css)$">
Header set Cache-Control "max-age=2628000, public"
</filesmatch>
# Éviter que l'on découvre l'identifiant d'un auteur
<IfModule mod_rewrite.c>
RewriteCond %{QUERY_STRING} ^author=([0-9]*)
RewriteRule .* - [F]
</IfModule>
# BEGIN ShortPixelWebp
# Les directives (lignes) entre « BEGIN ShortPixelWebp » et « END ShortPixelWebp » sont générées
# dynamiquement, et doivent être modifiées uniquement via les filtres WordPress.
# Toute modification des directives situées entre ces marqueurs sera surchargée.
<IfModule mod_rewrite.c>
RewriteEngine On
Is one of these codes making troubles with weather widget ?
Thank you
Hello, for every error with td composer is same answer about plugin conflict. But since theme update, i had no plugin changes (even i disabled a very usefull cache plugin to match with td composer (i had error with text block that was just solved few days ago). So what do i do? I ‘m afraid to have these problems with tagdiv composer in any update, so i’m thinking about moving to other them. Till now, poor experience
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hi,
How do you get that url ?
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
When the mobile version is displaying on desktop, then the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop. We recommend to use WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you want to have the same layout for mobile version, do not use the mobile theme plugin or use it but only for amp -> https://i.imgur.com/rpyGetE.png
Thank you!
Hi,
Please make a test, delete tagDiv Composer and reinstall it from Newspaper > plugin.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please check our guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Thanks for your reply. We have the latest version of the theme. Followed your instruction of removing all Instagram related configuration and then purging the cache. We reconnect everything and put our details but its still the same.
What solved the problem is when we removed the Instagram ID in the Instagram section in “Footer Settings” under the Theme Panel. We saved the settings and surprisingly it worked. Maybe in future theme versions, you can remove that part that says,
“Note: When you enable this make sure you also enter an Instagram ID in the INSTAGRAM ID field!”. Based on our experience, we don’t need to enter the Instagram ID anymore. Thanks!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hi,
What cache plugins are you using, did you try only with the one that we recommend ?
If you tried and the problem persists, we can take a look send us an email at contact@tagdiv.com and provide login credentials.
Thank you!
Hi, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Also make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Hello !
Unfortunately for the slider there is no other option.
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hi,
From what i see in your screenhost you have an 500 error, 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hi, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email and provide as more details and screenshots you can.
Thank you!
Hi, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please provide some details about the problem also some screenshots will help a lot.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
The issue is not only with the weather widget, the issue is here too with date widget.. I now have a header without weather widget but date doesn’t update… Still have this cache issue.
Hi,
I just checked your website and not is working correctly -> https://i.imgur.com/a8724gm.png -> https://i.imgur.com/GFuhw1F.png -> https://i.imgur.com/qTvRFl3.png
I remember that you had some problems with cloud templates, now I do not remember exactly if it was from some element from cloud header or not, but now as I sow you are using a cloud header and this is working correctly, also for safari just make sure that the browser and website cache is clear and it should display the same header.
Also, soon will be a new update and hope this will work better for you.
Thank you!
