- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi,
Please deactivate all plugins that are non theme, and clear all cache, and try again.
If there is still a problem please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel so we can investigate it closer your setup page. Include a link to this topic in the email.
Thanks.
They work at the moment – http://prntscr.com/lrzy2t
There are some topics you can follow for updates in the matter
– https://forum.tagdiv.com/topic/urgent-issues-with-9-2-update-how-to-rollback-to-9-1/
– https://forum.tagdiv.com/topic/upgrade-theme-9-2-in-the-news-blocks-no-longer-come-out/
Some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.
Hi,
I’m sure that i have cleared all cache, but the problem still exist.
The article with the problem is the latest one, linked as follows.
https://www.demibaguette.com/37-express-carte-cadeau.html
Other old articles are fine, you can try it.
Thank you
Hi,
I’m sure that i have cleared all cache, but the problem still exist.
The article with the problem is the latest one, linked as follows.
https://www.demibaguette.com/37-express-carte-cadeau.html
Other old articles are fine, you can try it.
Thank you
We constantly try to improve the automatic updating process of the tagDiv composer and social counter plugins (the others have to be updated manually) but there are still cases where it fails. It works in most cases however.
When it fails all that could be done is to update manually, monitor after a theme update if this is needed.
Regarding the lazyload issues, some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.
We will still monitor the situation and continue the investigation to hopefully identify what could be causing problems with the new theme lazyload implementation.
Sorry for the inconvenience.
Hi,
Unfortunately that depends on what plugins you are using, some plugins need to load in header others can be load in footer, unfortunately I can not say what JS to move in footer, but you can use some plugins for that.
For general theme requirements this would be the guide for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
Thank you for your understanding.
Clearing the browser cache and any other cache the website might have, also CDN when used, seems to fix the issue with the thumbnails in most cases. We will monitor the situation and continue the investigation in this case.
Hi,
Please make sure that you have clear all cache and try again.
If the problem persist please provide a link were I can inspect the problem.
Thank you for your understanding.
Hi,
Please try to clear all cache, is possible to be a problem of cache, also please try to make a test using other browsers and see if the problem persist.
You can try to make a new page and see if the latest articles can be set.
Let me know the results.
Thank you for your understanding.
Hi,
Be sure to also clear any caching and CDN you might use, also clear the browser cache. Then check again if the issue still happens.
Hi,
1. I do not quite understand what problem you are referring to, I check the links and all seams to look normal ( in this way look to me to https://www.screencast.com/t/iPzJVUo2xi9n ).
2. Please make sure that the relented articles is set, clear all cache and try to change the post templates.
3. Please make sure that you set well the settings for the filter by authors.
https://www.screencast.com/t/XWKCQk3D9bV
Thank you for your understanding.
Hi,
Please check all the settings https://www.screencast.com/t/rW48FtA81r
Also please clear all cache and try again.
Thanks.
I saw that when I went there with Microsoft Edge browser and it took 3 or 4 seconds before I saw anything, but on other browsers I did not have that long of a lag for first time. Then it loads quick. I cleared cache of everything and it is loading fast. I see that from time to time on other sites. I don’t know, it seems fine to me. It is perceivable faster on mobile than my own site.
Hi,
If you made the customize in child theme, or in Custom code, the setting/code will be keep, but if you change in the theme file then you’ll need to make the customization again.
Also please make sure that you make full backup before update, and clear all cache after you make the update.
Thank you for your understanding.
Hi,
Please clear all cache and activate the lazyload, see if the problem persist.
Let me know the results.
Thanks.
Hi,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Also please deactivate all plugins that are non theme, clear all cache and try again.
Thank you.
Hello team,
I just received the new theme update to version 9.2, I was currently using 9.0.1.
I think it’s a very good update, thank you for your work. This is now ready for the next update of WP 5 and the new editor Gut.
However, I am an optimization freak (you already know it, because I am very heavy asking many questions constantly).
And I have done some tests with Newspaper 9.2 and I have noticed a loss of points. So I removed all the cache and generated a new preload. But the score is the same, a little low compared to the previous version (9.0.1).
So I’ve restored a backup and I’m back to version 9.0.1, I did tests again, and the score is better, no doubt.
Add, that by upgrading to 9.2 I have also upgraded the plugins (amp, td-mobile, etc…). But the result in score, is a little lower than I expected.
https://fotos.subefotos.com/8f4a46774746687f81dbc547c9ac65cbo.jpg
I don’t want to be a nuisance, I really appreciate your work. But is it possible that something is failing?
Cheers
Hello,
once I fixed the template reset issue according to the following post the dropdown for switching the template in the template settings was gone:
https://forum.tagdiv.com/topic/templates-resetting/#post-261887
I cleared cache, disabled and enabled the cloud library plugin and other stuff but nothing is working.
My template settings look like this right now: https://imgur.com/a/sk0zje0
Any ideas why this happened?
Hi,
Did you have edited the .htaccess and add the mod_substitute rules as you can see our theme’s requirements documentation from here -> https://www.screencast.com/t/V7gETwJz88FK Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your setup page.
Thanks for the message!
Hi,
First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which might inject some unknown code into your website, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi Calin, not work on my iPhone view and now my custom css it’s lost end is it impossible edit it.
https://www.pcusb.it/wp-content/uploads/2018/12/mobile-view-747×1024.jpg
I remove and re install Newspaper, remove cache but not work
Hi,
This happens frequently if you have some cache plugin install, or others plugins, we recommend WP Super Cache as caching plugin.
Thank you for your understanding.
Hi,
Please make sure that your theme has been correctly installed via FTP way, according to our documentation, clear all the caches and check the results. Remove all of the old plugins or update them from this section from here -> https://www.screencast.com/t/c7Qrkc9poi
Thanks for your understanding!
Hi,
You should check all the Ads Spot to be empty, without any Google Adsense code. Clear all the caches, purge CDN files and check the results.
Thanks for the message!
Hello,
Give me an example where the Search functionality does not work. I have inspected your website and the Search seems to works as expected. Also, if you have some untested plugins, please disable all of them, clear all the caches and check the results.
Thanks for your understanding!
