Search Results for 'cache'

Hello Chief Nation,

Notice that update does not affect any padding and margins, sorry! Before each update, most important is to make a full backup to your database to avoid losing all of your data. Make sure that you have correctly installed the theme via FTP way, clear all the caches and check the results. Try to recreate your homepage and check the results and also, very important is to use the exact plugin version which come bundled with the theme core files.

Thanks for the message!

@dailyfemme I would suggest a theme reinstall, there are still some javascript errors in the page. There are no errors on a default theme install or such unusual issues. Reinstall the theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Then check if the problem is solved. If it is not, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

@thebestprogrammerintheworld From what I see there is no problem accessing the mobile menu
– https://www.screencast.com/t/qGHaYdqA
– https://www.screencast.com/t/wrTqd3Dv3
The theme and mobile theme plugin are compatible with super cache, there should not be any issues when using them.

@dcarrero First please deactivate the child theme you are using as a test. Switch to the main theme. Clear all installed caches and CDN if used. Check the results after trying this.

Hello,

I have inspected your website and it seems to be very strange that border. I do not know the source of it, sorry! I suggest you make a new clean install from scratch via FTP way with the latest version of the theme, clear all the caches, purge all CDN files if you are using the CDN system and check the results. By default, notice that orders do not appear, sorry! As a quick solution, you can try using the code below ->

.td-container-border:after{
background-color:initial;
}
.td-pb-row .td-pb-span4:nth-of-type(3):after{
background-color:initial;
}

Thanks for the message!

Hello Mark Clifford,

Make sure you follow all the above steps strictly, remove all of the untested plugins, clear all the caches and browser caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Now it seems the mobile version is displayed on desktop
– https://www.screencast.com/t/gHlhhXCyU5
Something is not functioning properly on the website.

Please try to clear the cache in the super cache settings, then deactivate it. Check if the issue is solved. If you have any hosting or server provided cache disable it. If you have entered code in theme files or custom code sections, temporarily remove it. If you use a child theme, switch to the main theme. Let us know the results.

Thanks

Hi,

Is the problem specific to the homepage? Does the rest of the website display properly? Edit the homepage with the composer and check if the content is still there.

The update will not erase page content, everything should be as before. Very important to clear every cache installed and CDN as well if used. If you use a child theme, temporarily switch to the main theme. Deactivate all third party plugins if possible, leave only them plugins active. Let us know the results.

Thanks

That is usually caused by caching. Clear everything, installed caches or server provided, CDN cache if used, also clear browser cache. Also if you use a child theme switch to the main theme. Then check the results.

The tweet button is no longer included in the share, so if you made the updated and it is still appearing then chances are your content is served from cache.

Hello stax,

I suggest you make a new clean install from scratch with the latest version of the theme via FTP way, clear all the caches and check the results. We recommend using the TD Composer which is our page builder. Also, check your system status parameters to be increased according to our useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for your understanding!

Hello themeforest58,

Please notice that the AMP plugin does not have this type of functionality implemented and we do not know if it will be or not implemented in the feature, sorry! Please understand that the main functionality of AMP plugin is to display the posts very quickly on the Google’s eye. Basically, when a client in on AMP version, he is not on your website and the main goal is to redirect it to your own website. The AMP will have to be viewed as a preview to the posts pages of your website which are delivered by the Google AMP Cache. This is a proxy-based content delivery network for delivering all valid AMP documents. It fetches AMP HTML pages, caches them, and improves page performance automatically. For more information about this case and to better understand the operating system for this plug-in, please check the following useful manual from here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/
As a very good example, please check the official page of Seo Yoast and there you will see that they have not implemented the menu bar on AMP pages, as you can see here -> https://www.screencast.com/t/OfzMGTLPQk

Thanks for your understanding!

I have tested with WP super cache active, there is no problem accessing AMP pages. The 404 error would appear if AMP is not enabled and you are tying to access an nonexistent URL. Clear the cache and try again with total cache. Or try the super cache plugin.