Search Results for 'cache'

Hi,

@dariosipos There are plans to renew the super cache settings tutorial in the future. The preload settings are basically the same from what I can see, in both tutorial and latest plugin version
– https://www.screencast.com/t/N27EFyCbVJaM
Other settings have changed indeed, in Advanced they would be like this
– https://www.screencast.com/t/NVTEGIpa6La
That would be the same configuration as before, simply caching has been renamed and the delivery method was restricted to simple and expert (simple being equivalent to the tutorial).

Thanks

Hello meri,

The button should have to be enabled if you want that your category to be hidden for all the post pages from that category, like this -> https://www.screencast.com/t/KjjEQDqUR7rF and the effect is here -> https://www.screencast.com/t/AqqDPcJJzp Without this setting enabled the effect can be seen here -> https://www.screencast.com/t/JRj99Fw782

Clear all the caches and check the results!

Thanks for the message!

Hello dylanswims,

Do you are using the WP Super Cache for caching plugin? Please check the following documentation from here -> http://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Thanks for your understanding!

Hello Josuesantana,

Try to resave your permalinks, clear all the caches and check the results.

Hope this helps!

Thanks for the message!

That is not happening in any of our tests. Regardless of multi-purpose plugin state, the mobile theme counter is not affected. Try reinstalling the multi-purpose plugin from the latest theme package and test again.

Deactivate all other plugins except theme plugins as a test. Clear all caching and CDN cache if used. If you use a child theme switch to the main theme.
We can take a look if these suggestions have no effect, please provide a link to your website so we can inspect the issues.

Hi,

We did not receive any other similar reports from theme users after the latest update. The last update was not major, the post sharing socials received some modifications and there were some various fixes made. So there would be no reason to cause the issues you are mentioning.

Try again to deactivate all plugins, leave only theme plugins active. Remove custom codes or theme modifications. Switch to the main theme if you use a child theme. Make sure there are sufficient resources as mentioned in the guide. Clear all caching and purge CDN cache as well. Monitor and see if there is any change. Hopefully you can identify what exactly is causing the problem.

Thanks

Hello Syeed Chowdhury,

First of all, make sure that your theme has correctly installed via FTP way according to our documentation, remove all of the untested plugins, clear all the caches and check the results. This theme element has been tested and should work as expected.

Thanks for your message!

Hello dylanswims,

Please check the system status parameters to be increased according to our documentation from here -> Most likely, the PHP memory has exhausted and that’s why some icons do not appear. Clear all the caches and check the results.

Thanks for your understanding!

Hello arnaumoreno,

Please try to make a new clean install from scratch via FTP with the latest version of it and check the results. Also, check the theme requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ to be the same with our documentation, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello ljhiser,

I have inspected your website and your header ad seems to work as expected, as you can see here -> https://www.screencast.com/t/DqPtFOqsFg1E If you have an Ad Blocker, do not forget to turn off if you want to see your ads. Clear all the caches and check the results.

Thanks for the message!

Hi,

I have made some tests with the theme and latest version of Firefox, everything is working properly. There is no problem creating posts and pages, selecting a post template or anything else like that.

Try disabling all browser extensions and clear the browser cache
– https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Try if possible to test on a different computer using Firefox. Let us know the results.

Thanks

Hello bz,

Notice that Mega Menus should work as expected with the latest version of it. Make sure that your theme update has been made correctly via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello MESHC,

Where is the problem? Sorry, but I did not see any problem with your website! Provide some useful screenshots so I can identify it. If the problem reappears, please remove all of the untested plugins, purge all CDN files if you are using the Cloudflare, clear all the caches and check the results.

Thanks for your understanding!

Hello delfinista,

First of all, please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files if you are using something like this and check the results. Notice that kind of plugin has been tested with the theme and should work as expected, without any problem.

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!