Search Results for 'cache'

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

We have no such reports of jetpack not working properly. Please disable all other plugins except jetpack and the page builder and clear cache and purge cdn files.

Thank you!

Hello jmedina0107,

Make sure that your theme has been installed correctly via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I have reinspected your website and I saw that your sidebar for post pages are not displayed on mobile devices. It’s strange! Please try to update the theme via FTP way, clear all the caches and remove all of the untested plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Did you also clear browser cache?
Please test from a different browser or from a different machine

Thank you!

Hello bobbymc,

You can change this color from page builder from CSS rule from here -> https://www.screencast.com/t/GVXWPpwZ After this change, clear all the caches and check the results.

Thanks for the message!

Hello luke,

I have tried to access your website but no success because your website it seems to be in maintenance mode, sorry! Please, notice that we do not encourage to use such a Custom CSS code to increase the logo section because the theme layout could be more easily broken, sorry! Make sure that your logo size is according to our documentation because if you will check our demo preview you will see that the logo works as expected. Try to use our logo from Newspaper, take it from demo preview, add it to your website and check the results. Clear all the caches after this and see the results.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
For page speed please use these guides.

1) Only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

2) Use cloudflare: https://forum.tagdiv.com/cloudflare-cdn/

3) Use the official page speed guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

as a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

4) Please use this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

I hope this helps.

Hello denniz6,

1)The theme does not have any such an option for this. If you want to do this, you should edit the HTML and add the target=”_blank” property which allows you that your posts to be opened in another tab.
2)Most likely, you have a strong caching plugin and that’s why you do not see the changes. Try to clear all the caches, purge CDN files, ensure that you have set up the color header from the Theme panel and check the results.
3)This type of format will be displayed if you will have 4 pages. So, if you will have more than 4 pages, you will bring this type 1 2…..20. This is the standard pagination type.
4)You should use a code for this. Try the below code.

.td-page-header{
display:none;
}

Thanks for the message!

Hi,

We have tested the composer interface on Mac, for us there are no issues like this present while testing. The newest version of Safari is installed
– https://www.screencast.com/t/gQ4JpQGGqDD
– https://support.apple.com/en-us/HT208403

Maybe you can try to clear the cache of the browser and check if this has any effect
– https://www.macworld.co.uk/how-to/mac-software/how-clear-safaris-cache-history-on-mac-3496193/

Thanks

Hello gustavordaz,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, remove all untested plugins and check the results. Also, ensure that you have followed all the steps for a better configuration of Social Counter like this -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks for the message!

Hello Suresh,

Remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results. If the problem is still there, please try to make a new clean install from scratch via FTP way to another sub-domain for testing and check the results. If you need more assistance, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Hello mortgageman,

Please keep in mind that I have checked your source code of your theme and I did not find any type of these links. It seems all of these are not loaded on your website. where do you see them exactly? Provide more details and also, some useful screenshots so I can identify them. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!