Search Results for 'cache'

Hello lbartosek,

Please keep in mind that the Roboto and Opens Sans fonts are used default by the theme and there is no solution to disable them. If you want to make deeper changes in this regard, you should check the td_config.php core files and from here you should change the default theme fonts which are Open Sans and Roboto with your desired one, like this -> http://screencast.com/t/YXUNUqxE. Also, if you want to remove the Roboto Google Font you can try to remove from there, clear all your caches and check the results. For more information about this regard, please consult the following topic here -> https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/

Hope this helps!

Thanks for your understanding!

Hi,

It seems that you have deeply customized the theme and there is no quick solution for this. There are custom settings set on some of the elements of the theme, and custom classes – https://www.screencast.com/t/ZYTUfI1Ctnv You must go over and check these customizations, where you have made them (theme panel or in the theme files) Or if you did not make those changes maybe a plugin could be the cause, so please try to disable all the plugins except Visual composer and the mobile theme, clear cache, purge cdn files and see if the problem is still there. A new theme install should fix this also, just delete the theme and install it again only using the required plugins that come bundled with the theme – https://forum.tagdiv.com/install-via-ftp/

Thanks

Hi,

This could be caused by a plugin or plugin conflict, so try as a test to disable all the plugins except Visual composer, clear your cache and purge cdn files, then check to see if the search is working. If the problem is not there anymore, enable the plugins one at a time to identify the one that is most likely causing this issue.

Thanks

Hello,

This could be a problem from wp super cache. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.

Thank you!

Hi,

It seems you do not have enough posts to populate more articles. Please make sure you filter the block so it has posts to load. Are you sure the filtering you use on your block provides more than the 10 posts shown now?
If this is not the case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

hello,

Please switch to a wp default theme to see if the issue is still present. Our theme does not impact the content that can or cannot be inserted into a post. It could also be plugin related so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello _pages,

I have inspected your screenshots, and I noticed that you are not right to use the theme layout with Visual Composer. You should look at this screen like this -> https://www.screencast.com/t/8c1MIr2Y Also, for more information about how to use Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ Make these changes, clear all your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hi,

Please check the status of your speed booster plugin – https://www.screencast.com/t/ty1sRky6 Please note that speed booster is an optional plugin, and only works with the tested plugins. If you have other plugins installed it will be disabled. Please follow this work around method provided here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/ to make it work with other plugins. After these changes check to see if speed booster is active in theme system status, clear your cache, purge cdn files and test the site again. Also take in account that some plugins can have a negative impact on page speed, so try to use as few as possible, or uninstall the unnecessary ones. Here you can see how some of your plugins and ads are affecting page speed – https://www.screencast.com/t/uVNcHZlstdKp delaying the loading of the site.

Thanks

Hello Elevas32,

Regarding on your first problem, if you want to hide the date for modules and post pages, you can do this from Theme panel, like this -> https://www.screencast.com/t/Z2Bj7FP5XQ0y -> https://www.screencast.com/t/Z2Bj7FP5XQ0y
Please check the following topic here -> https://forum.tagdiv.com/topic/how-to-make-this/ and try to implement the last modified date as my explanation.
After each change, you should clear all your caches, purge all CDN files if you are using the CDN system and check the results. It will take a while until the Google will index the page because it is not a live effect.

Thanks for your understanding!

Hello gattoplatone,

If you want to make deeper changes in this regard, you should check the td_config.php core files and from here you should change the default theme fonts which are Open Sans and Roboto with your desired one, like this -> http://screencast.com/t/YXUNUqxE. Also, if you want to remove the Roboto Google Font you can try to remove from there, clear all your caches and check the results.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hi,

It seems that you have not minified all the code in the theme’s style.css file – https://www.screencast.com/t/Ty63DWwQd Maybe try again by selecting all the code and use a css minification tool – http://cssminifier.com/ then paste all the resulted code in the style file. You could also check maybe there is a cache on the server side and try to clear that too.

Thanks

Hi,

If none of the solutions you tried works and you ruled out a plugin being the possible cause for this, please check if gd library is enabled on the server as it is required for the image processing, so contact you hosting provider and ask them about this. If that is the case and a solution is provided in that regard, then try and use the regenerate thumbnails tool and also clear your cache.

Thanks

Hi,

Please check this tutorial about site speed optimization and follow the required steps provided there – https://forum.tagdiv.com/how-to-make-the-site-faster/ Also read this cache configuration guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

If you are having problems with the thumbnails on blocks, try deactivating all the plugins except Visual composer, and use this guide to regenerate your thumbnails – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Then clear your cache and purge cdn files if you use it.

Thanks

Please disable the plugin and delete it and then activate it again as it seems the plugin is not working.
Please also disable any other plugins except visual composer, clear cache and reset cdn files. Then test again.
If you still cannot get it to work, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also provide a link to this topic so we can trace the email.

Thank you!

Hi,

This is how I see it on chrome – https://www.screencast.com/t/52JWDbTOcqyk according to the width modifications to the module thumb that are seen using chrome browser inspector – This is how it should be – https://www.screencast.com/t/9yM2fqdsz So the changes are in effect maybe you should try clearing your cache on the chrome browser if you do not see it like this. Also I see that you have modified the module thumb display property – https://www.screencast.com/t/GIeMsnXjkoSX to a non valid value affecting all the modules on the page and this could cause problems.

Thanks

Hello trakmaster,

Please keep in mind that the Excerpt should have to be applied on your modules used by you and also, the Subtitle will have to be under your title -> https://www.screencast.com/t/7lwBEUZweXfJ If this is not show, please try to disable all the active plugins, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

It could have been the cache that has since reset.
Thank you!