Search Results for 'cache'

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files as you may have a plugin conflict that is affecting the theme settings.
Let us know how it goes.
Thank you!

Hello,

Please use this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Plugins can also affect this so please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the upload again.
Alternatively you can also test this on a wp default theme like twentysixteen to rule out theme interference as well.

Let us know how it goes.
Thank you!

Hi,

Unfortunately we cannot say for sure if the implementation you use is compatible with the theme or not. We only recommend our own Instagram widget: https://forum.tagdiv.com/instagram-widget/
If your implementation worked before, try to identify what was changed since then. Maybe a plugin you installed, an update you made (automatic updates are the worst as it could have been a plugin update that caused this but if your updates were set to automatic, then it;s hard to figure out which one broke it)
The best thing to do is disable all plugins except visual composer, clear cache and reset cdn files. Then test the Instagram feed again. Unfortunately if the problem is still there, I won’t be able to help as I have no idea of how you implemented the feed in the first place and customization is not part of the theme support unfortunately.

Thank you!

Hello Psicorockgia,

I don’t know about what kind of social icons you are talking about. Please provide your website URL so I can inspect it closer. Also, please disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hi,

W3 total cache is not the recommended cache plugin unfortunately. It is known to cause issues with our theme so please use the recommended one: WP super cache: http://screencast.com/t/AkldjPStDm
We were not aware that w3tc causes the same issues as the cdn server. It;s good to know 🙂

Thank you!

Hi,
I have added your exact post on my end but the videos are working as expected: http://screencast.com/t/FURfluuxPBE Please disable all your plugins excepot visual composer, clear cache and reset cdn files if you use it. Then test the post again.
We do not recommend using visual composer on posts, but this should work. As I see from your screenshot there are visual composer shortcodes not getting rendered by visual composer at all. Please make sure visual composer is active on posts as well from the role manager: http://screencast.com/t/t811kFWK8Xy
Thank you!

Hello techsabi,

First of all, I want to thank you for your kind words and we are happy when we notice that our customers are very happy with our theme.

1)Please try to send me the screenshot so I can understand what you want to achieve. So, if you want to change the sidebar title, please notice that you will have to do this only from your backend when you edit the sidebar, from Widgets area from Theme panel, like this -> http://screencast.com/t/KGljjB0oy6

2)I have tested on my side the Twitter sharing button and everything seems to work as properly. Please try to do this from our demo and check the results. So, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your untested plugins to affect the theme and cause a lot of unknown issues.

So, if is not what you mean, please provide your website URL and also some useful screenshots so I can understand what you want to achieve.

Thanks for your understanding!

Hello indebuurt,

Please try to disable all the active plugins, leave just Visual Composer and Seo Yost plugin to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hi

@all,

Unfortunately this issue is not theme related. It happens on every theme and every site if you use a cdn server. So you can understand what is going on, a cdn will cache your site and serve it from the cdn server instead of your own server to limit the stress on your server and improve loading times. But it cannot load the fonts. The fonts need to be loaded from the same source in order for them to display properly. A cdn cannot load the fonts for you so this issue occurs. This should be as a warning on every cdn server out there…In this case you need to edit your htaccess and set the allow origin code so fonts can be loaded through cdn. This is different for everyone as the htaccess is different in each case. I cannot provide a general solution as there is no general one. The allow origin method works for all users only the implementation method is different for each case. Try to find a few extra resourcess so you can see how different people have them set up and test it out on your end:
https://www.google.ro/search?num=100&safe=active&espv=2&q=allow+origin+cdn+htaccess&oq=allow+origin+cdn+htaccess&gs_l=serp.12…0.0.0.53106.0.0.0.0.0.0.0.0..0.0….0…1c..64.serp..0.0.0.MqGeYUtEyfw
The most important thing to do after you add the allow origin code to your htaccess is to clear cache and purge cdn files.
Here are a few refference links:
https://davidwalsh.name/cdn-fonts
https://wordpress.org/support/topic/css-fonts-missing-no-access-control-allow-origin-header
http://webmasters.stackexchange.com/questions/52695/access-control-allow-origin-not-working

Thank you!

Hi,

Adsense seems to work fine on your site: http://screencast.com/t/BmE6tZpVOEOK
AS for the page speed, please use this guide to increase it: https://forum.tagdiv.com/how-to-make-the-site-faster/. Page speed is a very personal thing starting from the host that you use all the way down to your content. Unfortunately we cannot do it for you as we are not authorized to do so. We can only guide you in the right direction.
For the leverage browser caching we recommend using wp super cache and read this topic to see how to set it up: https://wordpress.org/support/topic/plugin-wp-super-cache-leverage-browser-caching-1

Thank you!

Hi,

Are you sure you have more than 1 posts set to that particular category? Please check again. If this is not the case, please disable all plugins except visual composer, clear cache and reset cdn. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Please also post a link to this topic so we can identify you.

Thank you!

Hi,

Please disable all your plugins except visual composer, clear cache and reset cdn files. Then check the field again. There could be a plugin conflict affecting it. If the editing options still don’t show, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Also include a link to this topic so we can identify you.

Thank you!

Hi,

Please test to see if other settings from the theme panel are also affected. Try to change a few things in the panel to test it out and if other settings are affected. If this is the case, please disable all plugins except visual composer, clear cache and reset cdn files. Then test the panel again.
Let us know how it goes.

Thank you!