Search Results for 'cache'

Hello pbast, Kayra,

Please try to do a fresh install for your side, clear your old version and install again the latest version of the theme only via FTP and ensure that you have fully updated the entire theme, without any errors. Also, please updated again all your plugins, clear all your caches, purge CDN files if you are using CDN and test it again. I have checked on my side and everything seems to work as properly. Please notice that the problem is on your side and not come from the theme.

Hope this helps and let us know how it goes!

Thanks.

Hello mc_kot,

2)At the moment, the single way to change it is how I presented you above. In a future update, it is possible but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.
3,4)All the information regarding on child theme support will find int this tutorial, like this -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Please notice that this is not a simple task and is addressed only for advanced users. If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and your request is not covered by our support because involve customization services, sorry!
5)Please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also, for more information about our speed booster plugin, please check our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
6)Please notice that the cropping system for our theme is the same for all featured image and this will crop the image from center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
7)Please try to use the offset option for your each block or unique articles for your home page to avoid the twice posts. For more information about this, please check our documentation here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/
8)
Hello mc_kot,

2)At the moment, the single way to change it is how I presented you above. In a future update, it is possible but we cannot say for sure if it will get done in the next update because it is not a simple task and also, we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers will decide if it gets done or not, though.
3,4)All the information regarding on child theme support will find int this tutorial, like this -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Please notice that this is not a simple task and is addressed only for advanced users. If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment and your request is not covered by our support because involve customization services, sorry!
5)Please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also, for more information about our speed booster plugin, please check our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
6)Please notice that the cropping system for our theme is the same for all featured image and this will crop the image from center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
7)Please try to use the offset option for your each block or unique articles for your home page to avoid the twice posts. For more information about this, please check our documentation here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/
8)Please notice that we do not have tested the xcache for server and we have no idea about theme behaviour with.Please notice that you will have to follow the advice from my colleague Bogdan which were given above. For more information about server requirements for our theme, please check here ->
https://forum.tagdiv.com/requirements-for-newspaper/
9)Please notice that these types of settings are not covered by our support because these still depend on only of your hosting provider. The setup is different from one server to another so you may have to look on your host instructions section to see how you can enable it on your site. For more information about this compression please check here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
11,14)Unfortunately, these requests involve custom services and at the moment we are unavailable to provide these type of services, sorry! If you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you.
15)Please try the code below ->>

.td_block_social_counter {
padding-bottom:0!important;
}

16) Try your code with the !important tag. Please try the code below.

.td-related-title .td-related-right {
display: none!important;
}

17)Unfortunately, this is not possible for the sidebar, sorry! This is the default behaviour of the theme and you cannot change it very easy because it is necessary to do some additional customization that involves custom work. For more information about our sidebars, please check here -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you for your understanding.

Hello MM-Berlin,

I have tested on my side and everything seems to work as expected. Please ensure that you have right updated your theme via FTP, clear all your caches and test it again. Also, please ensure that you are using only our tested plugins to rule out the conflicting plugins if you are using untested plugins. So, if your problem is still there, please provide your website URL and also, provide more useful screenshots with your theme behaviour so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello Kayra,

Please ensure that you are using the latest version of the theme Newspaper (7.0.1), Visual Composer (4.11.2) in order to achieve best results. Also, please clear all your caches and test it again. If your problem is still there after these, try to re-update your theme only VIA FTP, update all your plugins and test it again and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hi,
Please make sure you deactivate all other plugin except visual composer and clear your cache and CDN files if you use it. Then please activate the mobile theme first. We will also investigate this issue further.
Let us know how it goes.
Thanks.

Salut ade,

Recomandarea noastra pentru actualizarea temei este metoda 1, adica prin FTP deoarece este cea mai sigura cale prin care se poate actualiza tema. Zic acest lucru deoarece daca se face actualizarea prin alte metode, pot aparea probleme la instalare si este posibilitatea ca tema sa nu fie complet instalata si sa nu functioneze corespunzator. Te rog sa te asiguri ca ai ultima versiune de tema (Newspaper 7.0.1) deoarece in acest ultim update a fost rezolvata si problema cu related articles. Pentru mai multe informatii despre imbunatatirile temei pentru fiecare update in parte, te rog sa consulti acest link, mai spre sfarsitul paginii la sectiunea CHANGELOG, aici -> http://themeforest.net/item/newspaper/5489609 Deasemenea, asigurate ca ai golit toata memoria cache si testeaza din nou si verifica rezultatele.

Multumesc pentru intelegere!

O zi faina in continuare!

Hello colgate,

First of all, thank you for your kinds words and thank you for your appreciations.

For your first question, please notice that this is the normal/default behaviour for our new mobile theme. If you want to change the filter for Big Grid feature, you have to alter the code from the front-page.php core file, like this -> http://screencast.com/t/XvSBymcfGof Please notice that this is not a simple task and if you want to set the filter only from particular category you will have to add other conditions in order to achieve as you wish. Please notice that if you want to change the filter of the Big Grid (for example to be for latest), on your front page you will get the twice posts because the latest articles module will display you the latest posts. So, if you want to display more levels in our theme and your are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

For your second request, please notice that the WP Fastest Cache plugin is not tested with our theme and we have no idea about the theme behaviour with this type of plugin and also we cannot say for sure if it will work 100% with our theme. Also, please notice that we recommend using the WP Super Cache because this plugin is tested with our theme and works as properly.

For your third request, please notice that the speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also, for more information about our speed booster plugin, please check our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Finally, if you want to edit de mobile template for new mobile theme, please notice that you will have to edit the mobile folder from your theme which contains all the necessary files for this mobile theme, like this -> http://screencast.com/t/1SW50X4Dvto

Hope this helps!

Thank you for your understanding!

Hello kanstan,

I have checked your source page and also I have noticed that you are using a lot of untested plugins, like this -> http://screencast.com/t/i36WgAB9wxFj Please try to disable all the active plugins, leave just Visual Composer to active (4.11.2 version), clear all your caches and install only the plugins that come bundled with our theme to rule out the conflicting plugins. It is possible that your untested plugins to interact with our theme and might cause a lot of unknown issues. Please try the theme without these and check the results.

Hope this helps and let us know how it goes!

Thank your for your understanding!