- NewspaperCloudflare (CDN)
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperUsing the Theme Translations with WPML
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I only have a the few plugins that either come with wordpess, the template package, or from jetpack.
as I mentioned there is no active cache on this site, and no cdn.
was working fine until the update to 8.6
Was causes the + sign to appear? under normal circumstances?
It has to be coming from the template in some way as none of the basic plugins have the functionality to hide or show social media button with a + or – sign.
note: disabled all plugins, issue remains.
no child theme being used.
no cdn being used
no custom code
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
If you have a plugin conflict affecting the theme js, the smart sidebars will not work anymore. For pages, make sure you add the extra class to the row containing the sidebar as described here: https://forum.tagdiv.com/smart-sidebar-2/
If the implementation is correct, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Sorry but we cannot recreate this issue on our end. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Those are a lot of issues you are facing. Some suggestions would be to first check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause all kinds of problems. Ask your hosting provider to increase them if needed.
Additionally deactivate all other plugins, leave only theme plugins active. Check if this has any effect on the issue. If you use Cloudflare try the configuration mentioned here
– https://forum.tagdiv.com/cloudflare-cdn/
Let us know the results of these suggestions.
Thanks
Hello nbrown1119,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme. Wp Engine seems to create more and more problems for our theme. Please disable any tools provided by wp-engine.
Hope this helps!
Thanks for your understanding!
Hello rnpacheco,
I have inspected your website and I saw that your smart sidebar is not working as expected for tables, sorry! Please make sure that you are using the latest version of the theme, installed via FTP way, switch the theme to the main theme if you are using the child theme, remove all of untested plugins if you are using something like this (I saw that you are using the Autoptimize which can break the theme, disable it), clear all the caches, purge CDN files and check the results.
Hope this helps!
Thanks for your understanding!
In addition, I also use the following:
1. WP BItly – WP Bitly can be used to generate shortlinks for your website posts, pages, and custom post types. Extremely lightweight and easy to set up!
2. Use Google Libraries – Allows your site to use common javascript libraries from Google’s AJAX Libraries CDN, rather than from WordPress’s own copies.
3. WP Fastest Cache – I use it with Autoptimize since it makes my site faster than wp super cache.
4. Autoptimize – I use it to Optimise JavaScript code, and compressing it (no CSS coz it breaks or strips certain colour codes).
5. Download Monitor – A full solution for managing downloadable files, monitoring downloads and outputting download links and file information on your WordPress powered site.
6. Google Analytics Dashboard for WP (GADWP) – Displays Google Analytics Reports and Real-Time Statistics in your Dashboard. Automatically inserts the tracking code in every page of your website.
7. Login LockDown – Adds some extra security to WordPress by restricting the rate at which failed logins can be re-attempted from a given IP range.
8. MailChimp Forms by Optin Cat – The Mailchimp Optin Cat WordPress Plugin Makes It Super Simple To Create Beautiful Mailchimp Sign-up Widgets & Forms In Minutes.
9. Subscribe to Comments Reloaded – Subscribe to Comments Reloaded is a robust plugin that enables commenters to sign up for e-mail notifications. It includes a full-featured subscription manager that your commenters can use to unsubscribe to certain posts or suspend all notifications.
10. WPForms Lite – Beginner friendly WordPress contact form plugin. Use our Drag & Drop form builder to create your WordPress forms.
You don’t have to use all of these. Just choose the ones that suit you.
Hello,
I’m having some “problems” with the Speed Booster plugin. I state that i’m not a newbie to this template and its plugins.
Said that, what follow is my problem: as you can see from the screenshot below, if i run the Google Page Speed for my articles, there’re two files that delay the render of the page (above-the-fold) only on the mobile version (i’m not using the dedicate mobile plugin because the theme is already mobile friendly).
I’ve added those files in my Speed Booster config file, but seems that isn’t working.
The second problem is: why the mobile pages needs 5 round trip to be loaded? (0 on desktop version)
Here’s my speed booster code for CSS and JS (not complete for security reasons):
function css_mover() {
//if ($this->td_theme_name == 'Newspaper') { }
// wp 011 - Newspaper 6
$this->move_style_to_footer_queue('bbp-default-bbpress'); //bbpress old
$this->move_style_to_footer_queue('bbp-default'); // bbpress
$this->move_style_to_footer_queue('contact-form-7');
$this->move_style_to_footer_queue('cookie-notice-front');
$this->move_style_to_footer_queue('ewww-image-optimizer');
$this->move_style_to_footer_queue('disqus-comment-system');
$this->move_style_to_footer_queue('yoast-seo-adminbar');
$this->move_style_to_footer_queue('rs-plugin-settings');
$this->move_style_to_footer_queue('td-mobile');
$this->move_style_to_footer_queue('td-theme');
$this->move_style_to_footer_queue('td-theme-child');
$this->move_style_to_footer_queue('td-theme-woo');
$this->move_style_to_footer_queue('td-theme-demo-style');
$this->move_style_to_footer_queue('td_live_css_frontend');
$this->move_style_to_footer_queue('td-theme-bbpress');
$this->move_style_to_footer_queue('font-awesome-four');
$this->move_style_to_footer_queue('cookie-consent');
if ($this->is_ie === false) {
// move style.css theme style
$this->move_style_to_footer_queue('js_composer_front');
$this->move_style_to_footer_queue('td-mobile');
$this->move_style_to_footer_queue('td-theme');
$this->move_style_to_footer_queue('td-theme-child');
$this->move_style_to_footer_queue('td-theme-woo');
$this->move_style_to_footer_queue('td-theme-demo-style');
$this->move_style_to_footer_queue('td_live_css_frontend');
$this->move_style_to_footer_queue('td-theme-bbpress');
$this->move_style_to_footer_queue('font-awesome-four');
}
//@todo test on newsmag
$this->move_style_to_footer_queue('woocommerce_prettyPhoto_css'); //on product page
$this->move_style_to_footer_queue('woocommerce_frontend_styles'); //old woocommerce?
$this->move_style_to_footer_queue('woocommerce-layout');
$this->move_style_to_footer_queue('woocommerce-smallscreen');
$this->move_style_to_footer_queue('woocommerce-general');
//$this->move_style_to_footer_queue('bp-legacy-css');
//google fonts
$this->move_style_to_footer_queue('google-fonts-style');
$this->move_style_to_footer_queue('google_font_open_sans');
$this->move_style_to_footer_queue('google_font_roboto');
$this->move_style_to_footer_queue('google_font_roboto_cond');
$this->move_style_to_footer_queue('google-fonts-style');
$this->move_style_to_footer_queue('google-font-ubuntu');
//move revolution slider css
$this->move_style_to_footer_queue('rs-plugin-settings');
$this->move_style_to_footer_queue('genericons'); //still rev slider
//$this->move_style_to_footer_queue('js_composer_front');
}
/**
* move javascript to footer
*/
$this->move_js_to_footer('themepunchtools');
$this->move_js_to_footer('revmin');
$this->move_js_to_footer('vc_woocommerce-add-to-cart-js');
$this->move_js_to_footer('contact-form-7');
$this->move_js_to_footer('cookie-notice-front');
$this->move_js_to_footer('disqus-comment-system');
$this->move_js_to_footer('ewww-image-optimizer');
$this->move_js_to_footer('revmin');
$this->move_js_to_footer('tp-tools');
$this->move_js_to_footer('jquery');
$this->move_js_to_footer('comment-reply');
$this->move_js_to_footer('js_files_for_plugin_live_css');
$this->move_js_to_footer('js_files_for_live_css');
$this->move_js_to_footer('js_files_for_ace_ext');
$this->move_js_to_footer('js_files_for_ace');
$this->move_js_to_footer('td-site-min');
$this->move_js_to_footer('td-site');
$this->move_js_to_footer('cookie-consent');
//print_r($wp_scripts);
// replace comment-reply.min.js with inline version
}(I don’t work here). They are visible on my end but they show Chinese characters (back to top button also not working). Maybe disable all plugins except those by tagdiv, clear cache and reset CDN files if you use it. If they are working after that, activate each plugin one by one and check the result. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme and see if they work coz a child theme might affect the proper functioning of the theme.
Hi,
Indeed the website is not very fast, it takes a long time to be fully loaded. Also the counter is not working properly and there are errors on the website
– https://www.screencast.com/t/qNZaY37Qy
Make sure the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed, according to the guide.
Then try these suggestions. Deactivate all plugins except theme plugins, clear all caching. Remove custom code added in theme panel or theme files. Make sure you are configuring the counter like mentioned in this guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Website speed optimization has to be made by you, installing the theme will not make the website blazing fast by default. It depends on many factors. There are guides provided by our users and us in order to achieve very good results. Please take a look
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Thanks
Hello,
Please make sure you also clear all caching after you change settings. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please test this without any other plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please disable all other plugins besides revolution slider and the page builder, clear all caching and reset cdn files. If the problem is still there, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Hi,
There were some issues between the theme and the WordPress update a few updates ago. These were fixed a while ago in version 8.2. It is recommended to always update theme and WordPress, not just one.
Please try and update the theme to the latest version available
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The FTP method is the most recommended. Then check if the issue is still happening. a thing to note is that after updating the tagDiv composer will be automatically activated. This can cause issues with specific Visual composer elements,
If it is, go through all these steps. Deactivate all plugins except theme plugins, clear all caching and CDN files if used. Switch to the main theme in case you use a child theme. Temporarily remove custom code added in theme panel or theme files, do not enter any code in theme files. While going thorough these steps, keep checking if the issue is still present.
Thanks
Hi,
I got the following error while importing the default demo (WP_Debug is set to false already) –
“” tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key) “”
I press okay on the dialog and it eventually installs.
When I uninstall the demo again, I get this message –
“” Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: uninstall
errorThrown: No Reason Phrase
responseText: <!DOCTYPE html>
<!–[if lt IE 7]> <html class=”no-js ie6 oldie” lang=”en-US”> <![endif]–>
<!–[if IE 7]> <html class=”no-js ie7 oldie” lang=”en-US”> <![endif]–>
<!–[if IE 8]> <html class=”no-js ie8 oldie” lang=”en-US”> <![endif]–>
<!–[if gt IE 8]><!–> <html class=”no-js” lang=”en-US”> <!–<![endif]–>
<head>
<title>www.xyz.io | 522: Connection timed out</title>
<meta charset=”UTF-8″ />
<meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ />
<meta http-equiv=”X-UA-Compatible” content=”IE=Edge,chrome=1″ />
<meta name=”robots” content=”noindex, nofollow” />
<meta name=”viewport” content=”width=device-width,initial-scale=1,maximum-scale=1″ />
<link rel=”stylesheet” id=”cf_styles-css” href=”/cdn-cgi/styles/cf.errors.css” type=”text/css” media=”screen,projection” />
<!–[if lt IE 9]><link rel=”stylesheet” id=’cf_styles-ie-css’ href=”/cdn-cgi/styles/cf.errors.ie.css” type=”text/css” media=”screen,projection” /><![endif]–>
<style type=”text/css”>body{margin:0;padding:0}</style>
<!–[if lte IE 9]><script type=”text/javascript” src=”/cdn-cgi/scripts/jquery.min.js”></script><![endif]–>
<!–[if gte IE 10]><!–><script type=”text/javascript” src=”/cdn-cgi/scripts/zepto.min.js”></script><!–<![endif]–>
<script type=”text/javascript” src=”/cdn-cgi/scripts/cf.common.js”></script>
</head>
<body>
<div id=”cf-wrapper”>
<div id=”cf-error-details” class=”cf-error-details-wrapper”>
<div class=”cf-wrapper cf-error-overview”>
<h1>
<span class=”cf-error-type” data-translate=”error”>Error</span>
<span class=”cf-error-code”>522</span>
<small class=”heading-ray-id”>Ray ID: 3e978196bc8464ff • 2018-02-07 15:51:40 UTC</small>
</h1>
<h2 class=”cf-subheadline” data-translate=”error_desc”>Connection timed out</h2>
</div><!– /.error-overview –>
<div class=”cf-section cf-highlight cf-status-display”>
<div class=”cf-wrapper”>
<div class=”cf-columns cols-3″>
<div id=”cf-browser-status” class=”cf-column cf-status-item cf-browser-status “>
<div class=”cf-icon-error-container”>
<i class=”cf-icon cf-icon-browser”></i>
<i class=”cf-icon-status cf-icon-ok”></i>
</div>
<span class=”cf-status-desc” data-translate=”browser_desc”>You</span>
<h3 class=”cf-status-name” data-translate=”browser_label”>Browser</h3>
<span class=”cf-status-label” data-translate=”browser_status_label”>Working</span>
</div>
<div id=”cf-cloudflare-status” class=”cf-column cf-status-item cf-cloudflare-status “>
<div class=”cf-icon-error-container”>
<i class=”cf-icon cf-icon-cloud”></i>
<i class=”cf-icon-status cf-icon-ok”></i>
</div>
<span class=”cf-status-desc” data-translate=”cloud_desc”>Frankfurt</span>
<h3 class=”cf-status-name” data-translate=”cloud_label”>Cloudflare</h3>
<span class=”cf-status-label” data-translate=”cloud_status_label”>Working</span>
</div>
<div id=”cf-host-status” class=”cf-column cf-status-item cf-host-status cf-error-source”>
<div class=”cf-icon-error-container”>
<i class=”cf-icon cf-icon-server”></i>
<i class=”cf-icon-status cf-icon-error”></i>
</div>
<span class=”cf-status-desc” data-translate=”server_desc”>www.xyz.io</span>
<h3 class=”cf-status-name” data-translate=”server_label”>Host</h3>
<span class=”cf-status-label” data-translate=”server_status_label”>Error</span>
</div>
</div>
</div>
</div><!– /.status-display –>
<div class=”cf-section cf-wrapper”>
<div class=”cf-columns two”>
<div class=”cf-column”>
<h2 data-translate=”what_happened”>What happened?</h2>
<p data-translate=”connection_timed_out”>The initial connection between Cloudflare’s network and the origin web server timed out. As a result, the web page can not be displayed.</p>
</div>
<div class=”cf-column”>
<h2 data-translate=”what_can_i_do”>What can I do?</h2>
<h5 data-translate=”if_website_visitor”>If you’re a visitor of this website:</h5>
<p data-translate=”try_again_in_a_few”>Please try again in a few minutes.</p>
<h5 data-translate=”if_website_owner”>If you’re the owner of this website:</h5>
<p><span data-translate=”522_owner_desc”>Contact your hosting provider letting them know your web server is not completing requests. An Error 522 means that the request was able to connect to your web server, but that the request didn’t finish. The most likely cause is that something on your server is hogging resources.</span> Additional troubleshooting information here.</p>
</div>
</div>
</div><!– /.section –>
<div class=”cf-error-footer cf-wrapper”>
<p>
<span class=”cf-footer-item”>Cloudflare Ray ID: 3e978196bc8464ff</span>
<span class=”cf-footer-separator”>•</span>
<span class=”cf-footer-item”><span data-translate=”your_ip”>Your IP</span>: 78.61.152.246</span>
<span class=”cf-footer-separator”>•</span>
<span class=”cf-footer-item”><span data-translate=”performance_security_by”>Performance & security by</span> Cloudflare</span>
</p>
</div><!– /.error-footer –>
</div><!– /#cf-error-details –>
</div><!– /#cf-wrapper –> “”
Please help identifying what the issue is and what is the best way to fix it?
That is not happening in any of our tests. Regardless of multi-purpose plugin state, the mobile theme counter is not affected. Try reinstalling the multi-purpose plugin from the latest theme package and test again.
Deactivate all other plugins except theme plugins as a test. Clear all caching and CDN cache if used. If you use a child theme switch to the main theme.
We can take a look if these suggestions have no effect, please provide a link to your website so we can inspect the issues.
Hi,
We did not receive any other similar reports from theme users after the latest update. The last update was not major, the post sharing socials received some modifications and there were some various fixes made. So there would be no reason to cause the issues you are mentioning.
Try again to deactivate all plugins, leave only theme plugins active. Remove custom codes or theme modifications. Switch to the main theme if you use a child theme. Make sure there are sufficient resources as mentioned in the guide. Clear all caching and purge CDN cache as well. Monitor and see if there is any change. Hopefully you can identify what exactly is causing the problem.
Thanks
Hello MESHC,
Where is the problem? Sorry, but I did not see any problem with your website! Provide some useful screenshots so I can identify it. If the problem reappears, please remove all of the untested plugins, purge all CDN files if you are using the Cloudflare, clear all the caches and check the results.
Thanks for your understanding!
Hello delfinista,
First of all, please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files if you are using something like this and check the results. Notice that kind of plugin has been tested with the theme and should work as expected, without any problem.
Thanks for the message!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
We have no such reports of jetpack not working properly. Please disable all other plugins except jetpack and the page builder and clear cache and purge cdn files.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
